Reference Dependence - Publications - Faculty & Research

06 Sep 2011
Research & Ideas

Cheese Moving: Effecting Change Rather Than Accepting It

leaders that instead of wasting their time wondering why things are the way they are, they should simply accept their world as given. But even in situations where things are beyond our control and adapting is the only viable option—that is, even for those whom you... View Details

Keywords: by Carmen Nobel

05 Jul 2022
What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

years, information technology contributed to more complete knowledge about inventory status as well as more dependable transport. Both made a strategy with less safety stock more viable. The result, of course, was what came to be known as... View Details

Keywords: by James Heskett; Manufacturing; Shipping; Transportation

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

factor in negotiation? You might provide references from mutually trusted third parties that vouch for your character and competence. If appropriate, a third party could communicate with the other side prior to the negotiation—as in the... View Details

Keywords: by Deepak Malhotra

10 Jan 2023
Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

before we fully embrace the new beginning. Think of it as that time between how you associate yourself with “we.” When you stop saying “at my last company, we ” but you have yet to associate yourself with the “we” of your new role and still View Details

Keywords: by Julia Austin

05 Mar 2009
What Do You Think?

How Frank or Deceptive Should Leaders Be?

leadership behaviors may depend on the "context" in which they are found. As a result, one might conclude as Mike Leahy did that " I am fascinated with the range of our readers' responses to something I thought was rather... View Details

Keywords: by Jim Heskett

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

resources-processes-values framework. Resources refer to tangible and intangible assets, processes deal with activities that turn resources into goods and services, and values underpin decisions employees make and how they make them. (See... View Details

Keywords: by Joseph L. Bower

28 Sep 2020
Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

means to be politically correct. They used the responses to help create the definition employed in their research: “using language (or behavior) to seem sensitive to others’ feelings, especially those others who seem socially disadvantaged.” “‘Correctness’ doesn’t... View Details

Keywords: by Kristen Senz

03 Jul 2008
What Do You Think?

Are Followers About to Get Their Due?

may not help since it will depend on the style and type of leader ...." In Linda Joy Ortiz' words, "I do not think individuals would benefit from classes on followership ... following is basically an instinct and has more to do... View Details

Keywords: by Jim Heskett

17 Aug 2021
Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

“People want to be able to look at a vehicle and say, it’s behaving in a way that coheres with my understanding of what common sense driving looks like,” De Freitas says. Can AVs bend road rules? Making a car mimic the best of human behavior, he and his colleagues... View Details

Keywords: by Michael Blanding; Auto

16 May 2000
Research & Ideas

The Simple Economics of Open Source

"signaling incentive," include the "career concern incentive" which refers to future job offers, shares in commercial open source-based companies or future access to venture capital, and the "ego gratification... View Details

Keywords: by Martha Lagace; Technology

06 Jan 2014
Research & Ideas

Technology Re-Emergence: Creating New Value for Old Innovations

introduced low cost production methods to manufacture highly accurate quartz watches. Swiss business historians refer to this as the "Quartz Crisis." Companies like Seiko and Casio seized the quartz market. By 1983, two-thirds... View Details

Keywords: by Carmen Nobel; Apparel & Accessories; Technology; Consumer Products

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

low-frequency/high-consequence event, such as the sinking of a cargo ship laden with critical parts. But depending on the particular company's risk tolerance, such apparently similar risks can have vastly different qualitative effects.... View Details

Keywords: by David Stauffer

01 May 2017
Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

refers to the amount of time and attention a person in a particular job must devote to interacting with others and nudging people where they should go, including collecting data, probing for new information, or attempting to influence the... View Details

Keywords: by Dina Gerdeman

04 Feb 2010
What Do You Think?

What’s the Best Way to Make Careful Decisions?

Summing Up What is the right mix between intuition and analysis? Several clear themes characterized responses to this month's column. Dominant among these was that the best way to reach a decision depends on a number of factors, including... View Details

Keywords: by James Heskett

11 Jan 2010
Research & Ideas

Mixing Open Source and Proprietary Software Strategies

either the extensions or the base. In the software industry, the open extensions model is sometimes referred to as "open edge." Q: Walk us through one of the market scenarios in your paper. A: In the first case, we examine a monopoly-type... View Details

Keywords: by Julia Hanna; Web Services

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

seemed confused by, if not hostile toward, an educated Black woman, she found a surprising source. Her two early funders of EcoTech Visions were women who were not known in investment circles. They were referred to her by someone she met... View Details

Keywords: by Carolyn DiPaolo

04 Apr 2012
Research & Ideas

When Founders Recruit Friends and Family as Investors

observers might question whether such persistence is virtue or vice, skewing founders' incentives and possibly leading them to throw away years of their lives, or to throw good money after bad. Some founders refer to taking money from... View Details

Keywords: by Noam Wasserman

30 Mar 2009
Research & Ideas

Professional Networks in China and America

term for these relationships: guanxi. Guanxi literally means connections or relations, but also refers to the socio-emotional bond that ties people who do business together. Guanxi networks tend to have significant overlap between... View Details

Keywords: by Sean Silverthorne

05 Mar 2001
What Do You Think?

Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?

To some degree, this has exacerbated the challenge to those responsible for staffing these activities by creating more frequent peaks and valleys in demands for talent. Are there lessons for human resource management in what is being done in the field of logistics? It... View Details