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  • All HBS Web  (228)
    • News  (26)
    • Research  (151)
    • Events  (1)
  • Faculty Publications  (23)

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  • All HBS Web  (228)
    • News  (26)
    • Research  (151)
    • Events  (1)
  • Faculty Publications  (23)
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  • 26 Oct 2021
  • Research & Ideas

What Companies Want Most in a CEO: A Good Listener

or has declined in recent years. In contrast, demand for social skills has jumped significantly, the study results show. Complex work requires new skills The authors found that demand for social skills depended on the size of firms, the... View Details
Keywords: by Jay Fitzgerald
  • 05 Jul 2022
  • What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

years, information technology contributed to more complete knowledge about inventory status as well as more dependable transport. Both made a strategy with less safety stock more viable. The result, of course, was what came to be known as... View Details
Keywords: by James Heskett; Manufacturing; Shipping; Transportation
  • 05 Mar 2009
  • What Do You Think?

How Frank or Deceptive Should Leaders Be?

leadership behaviors may depend on the "context" in which they are found. As a result, one might conclude as Mike Leahy did that " I am fascinated with the range of our readers' responses to something I thought was rather... View Details
Keywords: by Jim Heskett
  • 06 Sep 2011
  • Research & Ideas

Cheese Moving: Effecting Change Rather Than Accepting It

leaders that instead of wasting their time wondering why things are the way they are, they should simply accept their world as given. But even in situations where things are beyond our control and adapting is the only viable option—that is, even for those whom you... View Details
Keywords: by Carmen Nobel
  • 10 Jan 2023
  • Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

before we fully embrace the new beginning. Think of it as that time between how you associate yourself with “we.” When you stop saying “at my last company, we ” but you have yet to associate yourself with the “we” of your new role and still View Details
Keywords: by Julia Austin
  • 28 Sep 2020
  • Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

means to be politically correct. They used the responses to help create the definition employed in their research: “using language (or behavior) to seem sensitive to others’ feelings, especially those others who seem socially disadvantaged.” “‘Correctness’ doesn’t... View Details
Keywords: by Kristen Senz
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

resources-processes-values framework. Resources refer to tangible and intangible assets, processes deal with activities that turn resources into goods and services, and values underpin decisions employees make and how they make them. (See... View Details
Keywords: by Joseph L. Bower
  • 28 Apr 2003
  • Research & Ideas

Supply Chain Risk: Deal With It

low-frequency/high-consequence event, such as the sinking of a cargo ship laden with critical parts. But depending on the particular company's risk tolerance, such apparently similar risks can have vastly different qualitative effects.... View Details
Keywords: by David Stauffer
  • 03 Jul 2008
  • What Do You Think?

Are Followers About to Get Their Due?

may not help since it will depend on the style and type of leader ...." In Linda Joy Ortiz' words, "I do not think individuals would benefit from classes on followership ... following is basically an instinct and has more to do... View Details
Keywords: by Jim Heskett
  • 06 May 2021
  • HBS Case

How Four Women Made Miami More Equitable for Startups

seemed confused by, if not hostile toward, an educated Black woman, she found a surprising source. Her two early funders of EcoTech Visions were women who were not known in investment circles. They were referred to her by someone she met... View Details
Keywords: by Carolyn DiPaolo
  • 04 Feb 2010
  • What Do You Think?

What’s the Best Way to Make Careful Decisions?

Summing Up What is the right mix between intuition and analysis? Several clear themes characterized responses to this month's column. Dominant among these was that the best way to reach a decision depends on a number of factors, including... View Details
Keywords: by James Heskett
  • 06 Jan 2014
  • Research & Ideas

Technology Re-Emergence: Creating New Value for Old Innovations

introduced low cost production methods to manufacture highly accurate quartz watches. Swiss business historians refer to this as the "Quartz Crisis." Companies like Seiko and Casio seized the quartz market. By 1983, two-thirds... View Details
Keywords: by Carmen Nobel; Apparel & Accessories; Technology; Consumer Products
  • 16 May 2000
  • Research & Ideas

The Simple Economics of Open Source

"signaling incentive," include the "career concern incentive" which refers to future job offers, shares in commercial open source-based companies or future access to venture capital, and the "ego gratification... View Details
Keywords: by Martha Lagace; Technology
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

refers to the amount of time and attention a person in a particular job must devote to interacting with others and nudging people where they should go, including collecting data, probing for new information, or attempting to influence the... View Details
Keywords: by Dina Gerdeman
  • 17 Aug 2021
  • Research & Ideas

Can Autonomous Vehicles Drive with Common Sense?

“People want to be able to look at a vehicle and say, it’s behaving in a way that coheres with my understanding of what common sense driving looks like,” De Freitas says. Can AVs bend road rules? Making a car mimic the best of human behavior, he and his colleagues... View Details
Keywords: by Michael Blanding; Auto
  • 11 Jan 2010
  • Research & Ideas

Mixing Open Source and Proprietary Software Strategies

either the extensions or the base. In the software industry, the open extensions model is sometimes referred to as "open edge." Q: Walk us through one of the market scenarios in your paper. A: In the first case, we examine a monopoly-type... View Details
Keywords: by Julia Hanna; Web Services
  • 04 Apr 2012
  • Research & Ideas

When Founders Recruit Friends and Family as Investors

observers might question whether such persistence is virtue or vice, skewing founders' incentives and possibly leading them to throw away years of their lives, or to throw good money after bad. Some founders refer to taking money from... View Details
Keywords: by Noam Wasserman
  • 01 Dec 2015
  • Research & Ideas

What to Do When Your Organization Has Dueling Missions

social enterprise (WISE), a type of organization that helps people transition back into the labor market after long-term unemployment. It also exemplifies what organization theorists call a hybrid: Rather than depending on charitable... View Details
Keywords: by Carmen Nobel
  • 18 Sep 2006
  • Research & Ideas

When Words Get in the Way: The Failure of Fiscal Language

labeling conventions—representing, in the words of the authors, "an exercise in linguistics, not economics." Like Einstein's General Theory of Relativity, which concluded that concepts like time and distance depend on one's... View Details
Keywords: by Julia Hanna
  • 03 Dec 2001
  • Research & Ideas

Healthcare Conference Looks At Ailing Industry

in a way that they never were. Twenty years ago, said Lander, information was a trivial component of biomedical research. Most of what a scientist did was based on work taking place in his or her own lab or in a few other labs. Now, of course, scientists View Details
Keywords: by Martha Lagace; Health
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