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- All HBS Web (222)
- Faculty Publications (23)
- 01 Apr 2024
- In Practice
Navigating the Mood of Customers Weary of Price Hikes
price hikes than others. What does this mean in practice? Even if inflation is slowing down, depending on where you live and what you buy, you may not experience this slowing down to the same degree as the official measures suggest. Let’s... View Details
- Web
Behavioral Finance & Financial Stability
find that central bank QE1 MBS purchases substantially increased refinancing activity, reduced interest payments for refinancing households, led to a boom in equity extraction, and increased aggregate consumption. Also, the transmission of QE to the real economy View Details
- 21 Jan 2009
- First Look
First Look: January 21, 2009
studies were less likely to criticize the actions of others when their behavior eroded gradually, over time, rather than in one abrupt shift. We refer to this phenomenon as the slippery slope effect. Our studies also demonstrate that at... View Details
Keywords: Martha Lagace
- Web
Cold Calling - Christensen Center for Teaching & Learning
cold call, depending on pedagogical objectives and the nature of the case. Options include: Non-expert: An instructor may call on a student with less expertise in the subject matter to prevent the discussion from moving ahead too quickly... View Details
- 06 Nov 2018
- First Look
New Research and Ideas, November 6, 2018
discussion (MD&A) section. Changes in language referring to the executive (CEO and CFO) team, or regarding litigation, are especially informative for future returns. Download working paper:... View Details
Keywords: Dina Gerdeman
- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
Hotels, restaurants, and other businesses in the service industry often thrive or die depending on whether they provide exemplary customer service, but new research shows that the color of a customer’s skin can determine whether the... View Details
Keywords: by Pamela Reynolds
- Web
Online Finance & Accounting Courses | HBS Online
beginning this pathway with Leading with Finance. Leading with Finance Alternative Investments Sustainable Investing Why Should You Learn Finance and Accounting? Today’s managers depend on performance evaluation. Learning finance and... View Details
- 30 Nov 2015
- Research & Ideas
Donors Are Turned Off by Overhead Costs. Here’s What Charities Can Do
need to be paid, if given the choice of where their money would go, most people donating money wouldn’t choose to contribute to the salary of the organization’s CEO,” says Elizabeth A. Keenan, an assistant professor in the Marketing unit at Harvard Business School.... View Details
Keywords: by Carmen Nobel
- Web
Diversity and Inclusion - Christensen Center for Teaching & Learning
identities For example, using language that implicitly holds as a norm heterosexuality, Democratic Party affiliation, high socioeconomic status, or heavy drinking during social events. Suggestions: Use neutral references (e.g., “partner,”... View Details
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
depend on the circumstances and, if so, how?” Drawing on 138 interviews with FBI officials and an analysis of 45 congressional testimonies from 2001 to 2013, the paper details the ways in which design change and identity change interacted... View Details
Keywords: by Carmen Nobel
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
factor in negotiation? You might provide references from mutually trusted third parties that vouch for your character and competence. If appropriate, a third party could communicate with the other side prior to the negotiation—as in the... View Details
Keywords: by Deepak Malhotra
- 20 Nov 2012
- First Look
First Look: November 20
reward firms for practices that go above and beyond the requirements of the law. "Self-policing" programs adopted by several agencies shift the burden of monitoring regulatory compliance and reporting noncompliance from the government to the private sector.... View Details
Keywords: Sean Silverthorne
- 16 Feb 2023
- HBS Case
ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?
The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details
- 26 Oct 2021
- Research & Ideas
What Companies Want Most in a CEO: A Good Listener
or has declined in recent years. In contrast, demand for social skills has jumped significantly, the study results show. Complex work requires new skills The authors found that demand for social skills depended on the size of firms, the... View Details
Keywords: by Jay Fitzgerald
- Web
Business Fundamentals Course - CORe | HBS Online
School graduate program in the field of management or finance offers an accelerated admission pathway for students who pass CORe (in the for-credit or non-credit offering). Financial aid and financing options available for CORe program participants also vary View Details
- 06 Sep 2011
- Research & Ideas
Cheese Moving: Effecting Change Rather Than Accepting It
leaders that instead of wasting their time wondering why things are the way they are, they should simply accept their world as given. But even in situations where things are beyond our control and adapting is the only viable option—that is, even for those whom you... View Details
Keywords: by Carmen Nobel
- 05 Jul 2022
- What Do You Think?
Have We Seen the Peak of Just-in-Time Inventory Management?
years, information technology contributed to more complete knowledge about inventory status as well as more dependable transport. Both made a strategy with less safety stock more viable. The result, of course, was what came to be known as... View Details
- 05 Mar 2009
- What Do You Think?
How Frank or Deceptive Should Leaders Be?
leadership behaviors may depend on the "context" in which they are found. As a result, one might conclude as Mike Leahy did that " I am fascinated with the range of our readers' responses to something I thought was rather... View Details
Keywords: by Jim Heskett
- 10 Jan 2023
- Op-Ed
Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage
before we fully embrace the new beginning. Think of it as that time between how you associate yourself with “we.” When you stop saying “at my last company, we ” but you have yet to associate yourself with the “we” of your new role and still View Details
Keywords: by Julia Austin
- Web
Research - Behavioral Finance & Financial Stability
a boom in equity extraction, and increased aggregate consumption. Also, the transmission of QE to the real economy depends crucially on the composition of assets purchased and the degree of segmentation in the market. See Marco’s other... View Details