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- All HBS Web (318)
- Faculty Publications (36)
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- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
public finance, but it has been largely set aside in the modern theoretical approach to optimal income taxation, where welfarist objectives dominate. A prerequisite for that gap to close is the clarification of what benefit-based income... View Details
Keywords: Dina Gerdeman
- 12 Apr 2017
- Research & Ideas
Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks
thanks to technological advances like internet connectivity, mobile devices, and software. Autonomy is a much-touted benefit at many organizations, and it’s nice to believe that we each know the best path to our own optimal productivity.... View Details
- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
as the time a Starbucks manager called police to arrest two Black men for loitering, though they were merely waiting for an acquaintance. “There are a lot of very negative consequences,” says Feldberg. “At one basic level, companies are not View Details
Keywords: by Pamela Reynolds
- 19 Oct 2022
- Op-Ed
Cofounder Courtship: How to Find the Right Mate—for Your Startup
optimal cofounder JDs for each role. Once each has taken a stab at this exercise on their own, share these JDs with each other (converge) and discuss where you were all coming from for each role. Not only will this better define each... View Details
Keywords: by Julia Austin
- Research Summary
Overview
My academic research centers on uncovering and closing gaps between the theory and reality of tax policy. My main contribution has been to identify and address a mismatch between the goals for taxation typically assumed in theory and the goals the public and... View Details
- 02 Apr 2020
- What Do You Think?
What Are Lessons for Leaders from This Black Swan Crisis?
simple guideline, that every 10 years or so, expect a major disruption. So you need 6 months cash on hand to weather it.” Larry recommended contingency planning. As he put it, “Operational contingency plans are unlikely to be helpful. But... View Details
Keywords: by James Heskett
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
governments create dysfunctional systems that can be predicted to lead to bad behaviors, I see the problem starting with the dysfunctional system. And I see the creating of optimal systems as a key leadership function. Q: Specifically,... View Details
Keywords: by Sean Silverthorne
- 28 Jul 2020
- Research & Ideas
Racism and Digital Design: How Online Platforms Can Thwart Discrimination
up a task force to determine the extent of the problem and evaluate proposed fixes, some of which Luca had recommended and described in a Harvard Business Review article coauthored with Ray Fisman. The company has since made a series of... View Details
- 07 Aug 2013
- What Do You Think?
Is There Still a Role for Judgment in Decision-Making?
were a number of views regarding the role of judgment. Wayne Brewer commented that "judgment is needed for creating a vision, decision tools are for optimizing a decision." Mark Andrew said, "Judgment can work well in 'high... View Details
Keywords: by James Heskett
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
departments within the firm could query it for answers to questions ranging from optimal pricing to product design. What prevents this from materializing? After all, machine learning is delivering self-driving cars and beating human... View Details
Keywords: by Kristen Senz
- 16 Jul 2013
- First Look
First Look: July 16
investors and entrepreneurs need, optimize both technological sophistication and financial sophistication-approaches designed to attract capital by offering different levels of risk and return, different cash-flow priorities, and... View Details
Keywords: Anna Secino
- 30 Jun 2021
- In Practice
The Harvard Business School Faculty Summer Reader 2021
adapt to "WFH" and now prepare for some sort of return-to-the-office strategy. I am looking forward to getting Tsedal's perspective on this topic! Finally, two books I completed earlier this spring and highly recommend because both are... View Details
Keywords: by Kathryn Haviland
- 25 May 2021
- Research & Ideas
White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?
fluctuations. Zhang and her coauthors were curious whether the algorithm might help reduce racial inequalities by optimizing nightly rates for both white and Black hosts, so everyone could benefit financially. Narrowing Airbnb’s racial... View Details
- 18 Mar 2019
- Research & Ideas
Stuck in Commuter Hell? You Can Still Be Productive
commute: Modeling ideal commute time and relative desired commute amount” by Lothlorien S. Redmond and Patricia L. Mokhtarian. Yet, although people say they dislike commuting, when asked about the “ideal” commute length, workers don’t say “zero.” One study finds the... View Details
Keywords: by Dina Gerdeman
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
work, and perhaps rotating people off and on the team in predetermined intervals. This could both prevent burnout and provide a pipeline of fresh perspectives. Create an agile enterprise from the top down We recommend building agile... View Details
- 09 Dec 2015
- Research Event
How Do You Predict Demand and Set Prices For Products Never Sold Before?
the researchers then developed an efficient multi-product price optimization algorithm to concurrently recommend prices for all products on Rue La La’s site in a given day. Determining View Details
- 18 Nov 2014
- First Look
First Look: November 18
subsequent growth into a diversified group. Download working paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2520237 Optimal Aggregation of Consumer Ratings: An Application to Yelp.com By: Dai, Weijia, Ginger Jin, Jungmin Lee,... View Details
Keywords: Sean Silverthorne
- 15 Sep 2015
- First Look
September 15, 2015
Operations Management Analytics for an Online Retailer: Demand Forecasting and Price Optimization By: Ferreira, Kris J., Bin Hong Alex Lee, and David Simchi-Levi Abstract—We present our work with an online retailer, Rue La La, as an... View Details
Keywords: Sean Silverthorne
- 28 Jan 2013
- Research & Ideas
Helping Yelp Create More Accurate Reviews
Each week, millions of consumers visit crowd-sourced review websites in search of recommendations for everything from taco stands to car dealers. Among the influential leaders in the field is Yelp.com, which in the third quarter of 2012... View Details
- 17 Sep 2013
- First Look
First Look: September 17
selection and recommendation incentives than their sell-side peers. We examine the selection and performance of stocks recommended by analysts at a large investment firm relative to those of sell-side... View Details
Keywords: Sean Silverthorne