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- All HBS Web (93)
- Faculty Publications (30)
Show Results For
- All HBS Web (93)
- Faculty Publications (30)
- March 2024
- Article
Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity
By: Mitchell Tang, Rebecca Mishuris, Lily Payvandi and Ariel Dora Stern
Importance: The COVID-19 pandemic was associated with substantial growth in patient portal messaging. Higher message volumes have largely persisted, reflecting a new normal. Prior work has documented lower message use by patients who belong to minoritized racial... View Details
Keywords: Health Pandemics; Technology Adoption; Prejudice and Bias; Equality and Inequality; Communication Technology; Race; Ethnicity; Health Industry
Tang, Mitchell, Rebecca Mishuris, Lily Payvandi, and Ariel Dora Stern. "Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity." JAMA Network Open 7, no. 3 (March 2024).
- July 2024
- Article
Mass General Brigham’s Patient-Reported Outcomes Measurement System: A Decade of Learnings
By: Jason B. Liu, Robert S. Kaplan, David W. Bates, Mario O. Edelen, Rachel C. Sisodia and Andrea L. Pusic
This article describes the strategies that leaders at the Mass General Brigham (MGB) health system have used in launching a standardized patient-reported outcome measure (PROM) collection program in 2012, a major step in the value-based transformation of health care.... View Details
Keywords: Patient-reported Outcomes; Value Based Health Care; Health Care and Treatment; Transformation; Outcome or Result; Organizational Change and Adaptation; Performance Improvement; Health Industry
Liu, Jason B., Robert S. Kaplan, David W. Bates, Mario O. Edelen, Rachel C. Sisodia, and Andrea L. Pusic. "Mass General Brigham’s Patient-Reported Outcomes Measurement System: A Decade of Learnings." NEJM Catalyst Innovations in Care Delivery 5, no. 7 (July 2024).
- 25 Oct 2024
- Blog Post
Harvard Business School Announces Latest RISE Fellows
As part of the Harvard Business School (HBS) Advancing Racial Equity action plan, 26 students from the MBA Classes of 2025 and 2026 have been named recipients of a Recognizing Individuals Seeking Equity (RISE) Fellowship. First announced... View Details
- 17 Sep 2021
- News
AI Can Help Address Inequity — If Companies Earn Users’ Trust
- 29 Jun 2007
- First Look
First Look: June 29, 2007
prominent South African leaders, like Nelson Mandela, and to the national soccer team. But by the mid-1990s, Surve, like many of his comrades, grew frustrated by the huge economic disparities that existed in South Africa, even though its... View Details
Keywords: Martha Lagace
- 27 Feb 2024
- Research & Ideas
Why Companies Should Share Their DEI Data (Even When It’s Unflattering)
share had doubled from two years earlier, after the murder of George Floyd thrust deep racial disparities into the national spotlight, prompting business leaders to reevaluate their DEI efforts, say the... View Details
Keywords: by Shalene Gupta
- Web
Marketing - Faculty & Research
for the 2022 John D. C. Little Award. They study the effect of Airbnb’s smart-pricing algorithm on the racial disparity in the daily revenue earned by Airbnb hosts. Their empirical strategy exploits Airbnb’s... View Details
- 11 Aug 2022
- Research & Ideas
When Parents Tell Kids to ‘Work Hard,’ Do They Send the Wrong Message?
ability. "People are struggling to make ends meet around the country, and success is often determined in part by uncontrollable factors." “They explained this disparity by saying the [higher-achieving] group worked harder,” says Whillans,... View Details
- Web
Mid-US - Global
University of North Carolina at Charlotte. While tackling the challenges in the crowded supplements and energy drinks market, Martin is committed to investing 20% of profits into Black and Brown communities, aiming for a $300 million impact on View Details
- Web
Fostering Innovation in Life Sciences - Health Care
evaluates the productivity, pricing and innovation in health care, medical malpractice, and racial disparities in health care. Featured Research 28 Nov 2017 Blavatnik Fellow Creates Virtual Brain Biopsy... View Details
- 02 Jul 2018
- Research & Ideas
Corporate Tax Cuts Don't Increase Middle Class Incomes
more money in their pockets. Other factors that contribute to income disparity are more based in societal issues or on how companies go about their business. For example, large companies may pay more for a similar job than a smaller firm;... View Details
Keywords: by Roberta Holland
- 09 Mar 2023
- Blog Post
Where Will You Be in 30 Years: Behind the Scenes of the 5 Big Life Decisions Documentary
to do everything twice as well. In addition, John Rice’s (MBA 1992) experience as a Black professional led him to create Management Leadership for Tomorrow (MLT), a national non-profit organization that fights racial and economic View Details
- Web
Health Care - Faculty & Research
challenges in the crowded supplements and energy drinks market, Martin is committed to investing 20% of profits into Black and Brown communities, aiming for a $300 million impact on racial health disparities... View Details
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
with technology take longer, they're harder to follow. I'm involved, in addition to running Merck, I co-chair the commission in New Jersey about re-opening the state. Corporate America is asking what it needs to do about racial... View Details
- 16 Sep 2020
- Blog Post
Turning a Moment into a Movement: Interview with Anti-Racism Fund Co-Founders Kenneth and Kevin Chenault
his passion for media. Meanwhile, Kenneth was completing his first year as an Investor at General Catalyst. Both were excited about building careers in industries they loved while utilizing their unique skills and interests. Then, as the world looked on at the... View Details
- 12 Mar 2021
- News
My Favorite Case
experience. The case highlights the issues and procedures related to defining the project strategy: organizing senior management approvals and support for creating a "heavyweight" team; aligning the disparate perspectives, interests, and... View Details
- 09 Dec 2013
- Research & Ideas
Cultural Disharmony Undermines Workplace Creativity
harassment or racial discrimination—in which coworkers' morale or performance suffers even when they are not the direct targets of abuse. He coined a term for the phenomenon, "ambient cultural disharmony," which he discusses in depth in... View Details
Keywords: by Michael Blanding
- 25 Aug 2022
- News
Up on the Corner
racial disparities in wealth and income. And because homeownership is one of the principal ways in which families build wealth, housing, race, and economic inequality are all intertwined. It is no accident,... View Details
- 06 May 2021
- HBS Case
How Four Women Made Miami More Equitable for Startups
exclusion." But there were problems. The racial divide and income disparities in this highly segregated region left many women and people of color with few ways to find resources and support. This was... View Details
Keywords: by Carolyn DiPaolo
- 06 Sep 2019
- Blog Post
The Business of Medicine: MD/MBA Students Having an Impact
the health, educational, and racial disparities exacerbated by poverty. “All the things you don’t associate with a Harvard Med student, I have seen and lived through,” he says, telling of close family... View Details