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- All HBS Web (338)
- Faculty Publications (17)
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- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
tipping and corruption is counterintuitive in the United States. But there is a fuzzy line between the two." Countries with higher rates of tipping behavior also tended to have higher rates of... View Details
Keywords: by Dina Gerdeman
- 13 Mar 2023
- Research & Ideas
What Would It Take to Unlock Microfinance's Full Potential?
In the 50 years since modern microfinance was introduced as a tool to fight poverty, institutions have distributed hundreds of millions of loans to people in developing countries. Such loans are repaid at rates often as high as 98... View Details
- 20 Apr 2011
- Research & Ideas
Blind Spots: We’re Not as Ethical as We Think
fact is that while we like to think of ourselves as fair, moral, and lawful, recent science shows us that we are quite capable of committing unethical acts, or approving of the dishonest acts of others, even as we believe we are doing the... View Details
Keywords: by Sean Silverthorne
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
positions. To enable such assessments, firms must become as transparent about their corporate political responsibility (CPR) as their corporate social responsibility (CSR). For their part, rating systems must demand such information from... View Details
Keywords: Dina Gerdeman
- 06 Sep 2022
- Research & Ideas
Does Hybrid Work Actually Work? Insights from 30,000 Emails
environment. At the other extreme: Companies like 3M, SAP, and Twitter are letting many employees work from anywhere. Stuck in between: Employees quitting inflexible jobs as part of the “Great Resignation” and new hires feeling adrift... View Details
Keywords: by Ben Rand
- 13 Dec 2022
- Research & Ideas
The Color of Private Equity: Quantifying the Bias Black Investors Face
as well as the majority groups.” When a Black- or Hispanic-owned fund performs above average, it is able to raise funds at the same rate as white firms. But if its performance is poor, it is punished more harshly. Lerner and colleagues... View Details
- 22 Nov 2022
- Research & Ideas
When Agreeing to Disagree Is a Good Beginning
something we’d rather avoid than engage in with confidence,” explained Francesca Gino, Tandon Family Professor of Business Administration in the Negotiation, Organizations, and Markets Unit at Harvard Business School during the event. “But conflict and disagreement can... View Details
Keywords: by Clea Simon, Harvard Gazette
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
and the infection rates here are astronomical. Frazier: I think they're like 25% of the world's infections. Neeley: It's scary. It's really, really scary. I mean, it's scary when it comes to thinking about sending children back to school... View Details
- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
to shareholders. So any attempt to cut labor expense could well have provoked a public backlash—especially since at the time the company's home city of Schweinfurt had an unemployment rate of 16 percent. For publicly traded companies, the... View Details
Keywords: by Stuart C. Gilson
- 20 Jan 2014
- Research & Ideas
Language Wars Divide Global Companies
Language Frustration Neeley and her colleagues found ample evidence that language anxiety and frustration were common throughout many of the interviews; many reported a sense of being "other" or experiencing an "us versus them" dynamic at a work... View Details
Keywords: by Kim Girard
- 19 Jan 2015
- Research & Ideas
Is Wikipedia More Biased Than Encyclopædia Britannica?
verifiable answer," says Zhu. "They can be quite subjective or even controversial." History, they say, is written by the victors, and can read very differently depending on who is telling the tale. Even modern-day issues such as... View Details
- 30 Mar 2003
- Research & Ideas
The Future of IT Consulting
ensure that the group stays on the leading edge of the subject matter. Related to this third driver is the focus that a separate consulting firm can maintain in managing a highly talented group of knowledge workers. The management and incentive systems are View Details
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
save more across the board. We'll need to increase our national savings rate quite substantially. That's ultimately the only way we're going to turn around our current account deficit and ultimately... View Details
Keywords: by Sean Silverthorne
- 25 Oct 2020
- Research & Ideas
The Dark Side of Fintech Borrowing
regulatory scrutiny and investors’ appetite for high yields. [div class=infogram-embed data-id=_/dXAGwnYmit60tm0vtk17][/div]But even with more defaults, fintech lenders weren’t likely to be hurt, in part because the companies charge higher View Details
- 22 Apr 2019
- Research & Ideas
Why Salespeople Struggle at Leading
shouldn’t ever manage, Cespedes cautions. Quite the contrary; sales managers make important decisions that affect salespeople’s lives—doling out territories and quotas—and it’s hard to gain the staff’s respect if managers have never... View Details
Keywords: by Dina Gerdeman
- 07 Jul 2003
- Research & Ideas
4+2 = Sustained Business Success
research effort in which we carefully examined more than 200 well-established management practices as they were employed over a ten-year period by 160 companies. Our findings took us quite by surprise. Most of the management tools and... View Details
- 10 May 2022
- Research & Ideas
Being Your Own Boss Can Pay Off, but Not Always with Big Pay
to quit their jobs at record rates and try new posts and career paths. But self-employment, an option many workers are reportedly pursuing during the so-called Great Resignation, may not be as lucrative as... View Details
Keywords: by Jay Fitzgerald
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
center employees are often expected to 'de-Indianize' many elements of their behavior—for example, by adopting a Western accent and attitude," the paper explains. Wipro was dealing with a big dropout dilemma; more than half of its call center employees View Details
- 15 Apr 2015
- Research & Ideas
Why Americans Voted for an Income Tax
benefits and of ability to pay." Here, FDR sounds very much like an economics professor. He identifies a principle, a "guide," for policy that relies on abstract concepts like "ability to pay" and "benefits received." But FDR is also... View Details
Keywords: by Matthew C. Weinzierl