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  • All HBS Web  (73)
    • News  (10)
    • Research  (54)
  • Faculty Publications  (31)

Show Results For

  • All HBS Web  (73)
    • News  (10)
    • Research  (54)
  • Faculty Publications  (31)
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  • 13 Aug 2007
  • Research & Ideas

The Dark Side of Trust

City of Brotherly Love's 596 plumbers and plumbing firms at the time of the study. Plumbers were sent a questionnaire to measure specific trust with their current vendors. Six weeks later, the plumbers received a TrapGuard promotional... View Details
Keywords: by Sean Silverthorne; Service
  • June 1990 (Revised October 1991)
  • Case

Lake Pleasant Bodies Case (A)

By: Joseph L. Badaracco Jr.
Presents a classic dilemma in legal ethics--the conflict between an attorney's obligations as an attorney, in this case to protect a client's confidentiality, and his or her own moral obligations as a person. An attorney must decide how to respond to the father of a... View Details
Keywords: Decision Choices and Conditions; Moral Sensibility; Questionnaires; Attorney and Client Relationships; Social Psychology; Conflict Management; Legal Services Industry
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Badaracco, Joseph L., Jr. "Lake Pleasant Bodies Case (A)." Harvard Business School Case 390-212, June 1990. (Revised October 1991.)
  • 22 Dec 2003
  • Research & Ideas

How to Build a Better Board

have effective audit and compensation committees and all of that. Q: Around 130 CEOs of major corporations responded to a questionnaire you and Colin Carter sent them. Tell us about how the CEOs saw their boards. Did any of their... View Details
Keywords: by Martha Lagace
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

Negotiating Business in China: A Questionnaire Authors:James K. Sebenius and Cheng (Jason) Qian Abstract Cultural differences can affect negotiations in many ways, from influencing the basic motivations and perceptions of the players to... View Details
Keywords: Martha Lagace
  • 22 Jul 2015
  • Research & Ideas

Name Your Price. Really.

questionnaire to determine their SVO. Sure enough, those with a pro-social orientation forked over an average of $1.22 for the cookie, while those with a pro-self orientation paid an average of 62 cents. "Just as we expected, people... View Details
Keywords: by Michael Blanding; Consumer Products
  • 18 Jun 2012
  • Research & Ideas

Better by the Bunch: Evaluating Job Candidates in Groups

employer selecting an employee for a job assignment, while 100 played the role of employee. In stage one, the "employees" completed two rounds of a math or verbal task for which they were paid based on performance; they also completed a brief demographic... View Details
Keywords: by Maggie Starvish
  • 02 Jan 2001
  • Research & Ideas

Gurus in the Garage

see if America believes you. Every position you take has to be defendable.'" So Chiarello, at Mandelbaum's suggestion, did market research. "Five of us sent out an e-mail questionnaire to ten of our friends, asking what Napa... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 23 Feb 2015
  • Research & Ideas

How to Break the Expert’s Curse

challenges, and meaningful interactions with colleagues. Two months after the internships ended, the participants received a follow-up questionnaire about their summer experiences. Half of them also received copies of their summer... View Details
Keywords: by Carmen Nobel; Education
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

analysis tools, since potential diabetics are identified on the basis of pharmacy and lab data as well as questionnaires and surveys. Not many organizations have ventured into this element of disease management. In their case-study... View Details
Keywords: by Martha Lagace; Health
  • 29 Mar 2016
  • First Look

March 29, 2016

and (3) sustainability of health. Within these tiers, 22 patient-centered outcomes were defined with inclusion/exclusion criteria and specifications for reporting. Patient data sources will include the Epic Systems EHR and validated patient-reported outcome View Details
Keywords: Sean Silverthorne
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

in studying these complex social systems. I have made a deliberate choice to focus primarily on research that reflects firsthand experience with boards rather than on research that utilizes data derived from questionnaires and other... View Details
Keywords: Sean Silverthorne
  • 11 Jul 2012
  • Research & Ideas

The Future of Boards

attention next? A: We did a diagnosis in our chapter about compensation, but I think there's much more that can be said about what's wrong with it and how to fix it. My research associate and I also want to get a questionnaire into the... View Details
Keywords: by Julia Hanna
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

questionnaire about how much they liked working in a competitive environment versus working with others as a team. A person who selected "like competition" was teamed with other competitors. Once the results were tabulated,... View Details
Keywords: by Michael Blanding
  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

an electronic version of a patient questionnaire that had been designed and vetted by a group of subspecialty experts. We integrated that survey into our EHR. To assess the effects of our new EHR system and the new process flow for... View Details
Keywords: Dina Gerdeman
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