Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (2,170) Arrow Down
Filter Results: (2,170) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (3,556)
    • People  (10)
    • News  (768)
    • Research  (2,170)
    • Events  (22)
    • Multimedia  (36)
  • Faculty Publications  (1,246)

Show Results For

  • All HBS Web  (3,556)
    • People  (10)
    • News  (768)
    • Research  (2,170)
    • Events  (22)
    • Multimedia  (36)
  • Faculty Publications  (1,246)
← Page 3 of 2,170 Results →
Sort by

Are you looking for?

→Search All HBS Web
  • February 2000
  • Supplement

Quality Products, Inc. (CW)

By: David F. Hawkins
Citation
Purchase
Related
Hawkins, David F. "Quality Products, Inc. (CW)." Harvard Business School Spreadsheet Supplement 100-704, February 2000.
  • January 1986 (Revised July 1986)
  • Case

Inland Steel: Quality Scheduling--1985

By: Kim B. Clark
Keywords: Quality; Management; Steel Industry
Citation
Find at Harvard
Related
Clark, Kim B. "Inland Steel: Quality Scheduling--1985." Harvard Business School Case 686-107, January 1986. (Revised July 1986.)
  • September – October 1983
  • Article

Quality on the Line

By: David A. Garvin
Keywords: Quality; Production
Citation
Find at Harvard
Purchase
Related
Garvin, David A. "Quality on the Line." Harvard Business Review 61, no. 5 (September–October 1983).
  • Research Summary

Financial reporting quality and its consequences

Does reporting quality have real economic consequences? Professor Yu addresses this question in her research, which examines the channels through which reporting quality affects the behavior of economic agents, namely managers and investors. Her particular focus is... View Details

  • 24 Feb 2011
  • Working Paper Summaries

Issuer Quality and Corporate Bond Returns

Keywords: by Robin Greenwood & Samuel G. Hanson
  • June 1992 (Revised May 1996)
  • Case

Xerox Corp.: Leadership Through Quality (C)

Reveals the course of action that Xerox took after discovering that its Leadership Through Quality program had not met all expectations. Reinforces the message that change is an ongoing and continuous effort, and that companies never achieve all of their change goals. View Details
Keywords: Organizational Change and Adaptation; Quality; Service Industry; Electronics Industry
Citation
Educators
Purchase
Related
Jick, Todd D. "Xerox Corp.: Leadership Through Quality (C)." Harvard Business School Case 492-046, June 1992. (Revised May 1996.)
  • Research Summary

Quality in Service Operations

Rogelio Oliva is interested in understanding how the operational characteristics of service delivery processes interact with human resource and marketing policies to determine the long term productivity, quality, and profitability of a service operation. Specifically,... View Details
  • 2000
  • Other Unpublished Work

Does Corporate Quality Matter?

By: R. M. McLauglin, R. S. Ruback and H. Tehranian
Keywords: Quality; Reputation
Citation
Related
McLauglin, R. M., R. S. Ruback, and H. Tehranian. "Does Corporate Quality Matter?" NBER Working Paper Series, November 2000.
  • July 2023
  • Article

Managerial Quality and Productivity Dynamics

By: Achyuta Adhvaryu, Anant Nyshadham and Jorge Tamayo
Do productivity and managerial quality vary within the firm? If so which managerial traits and practices matter most for team productivity? Combining granular garment production data with survey data on managers across 120 production lines in India, we document... View Details
Keywords: Productivity; Non-cognitive Skills; Learning By Doing; Ready-made Garments; Management; Management Practices and Processes; Management Skills; Performance Productivity; Fashion Industry; Manufacturing Industry; India
Citation
Find at Harvard
Read Now
Related
Adhvaryu, Achyuta, Anant Nyshadham, and Jorge Tamayo. "Managerial Quality and Productivity Dynamics." Review of Economic Studies 90, no. 4 (July 2023): 1569–1607.
  • November 1994
  • Case

AB Astra: Growth with Quality

By: Mary E. Barth and David F. Hawkins
Keywords: Business Growth and Maturation; Quality; Pharmaceutical Industry
Citation
Find at Harvard
Related
Barth, Mary E., and David F. Hawkins. "AB Astra: Growth with Quality." Harvard Business School Case 195-164, November 1994.
  • Article

Corporate Change and Quality

By: Michael Beer
Citation
Related
Beer, Michael. "Corporate Change and Quality." Quality Progress 21, no. 2 (February 1988): 33–36.
  • June 2002
  • Article

Assessing Operating Cash Flow Quality

By: David F. Hawkins
Keywords: Cash Flow; Quality
Citation
Find at Harvard
Related
Hawkins, David F. "Assessing Operating Cash Flow Quality." Accounting Bulletin, no. 107 (June 2002).
  • July 1991 (Revised July 1993)
  • Case

Alliant Health System: A Vision of Total Quality

Alliant has been a leader in the health care industry in implementing total quality management. After five years, however, they do not have much to show for their efforts except a "foundation" of quality attitudes and processes. The case discusses their plans to "jump... View Details
Keywords: Quality; Management Practices and Processes; Information Technology; Health Care and Treatment; Health Industry
Citation
Educators
Purchase
Related
Linder, Jane C. "Alliant Health System: A Vision of Total Quality." Harvard Business School Case 192-003, July 1991. (Revised July 1993.)
  • May 1979 (Revised March 1984)
  • Case

Quality Life of New York

By: James I. Cash Jr.
Keywords: Insurance Industry; New York (state, US)
Citation
Find at Harvard
Related
Cash, James I., Jr. "Quality Life of New York." Harvard Business School Case 179-200, May 1979. (Revised March 1984.)
  • February 1999
  • Article

1998 10-K's: Earnings Quality Alert

By: David F. Hawkins
Keywords: Business Earnings; Quality; Reports
Citation
Find at Harvard
Related
Hawkins, David F. "1998 10-K's: Earnings Quality Alert." Accounting Bulletin, no. 76 (February 1999).
  • Article

Price and Quality Decisions by Self-Serving Managers

By: Marco Bertini, Daniel Halbheer and Oded Koenigsberg
We present a theory of price and quality decisions by managers who are self-serving. In the theory, firms stress the price or quality of their products, but not both. Accounting for this, managers exploit any uncertainty about the cause of market outcomes to credit... View Details
Keywords: Causal Reasoning; Self-serving Bias; Strategic Orientation; Managerial Decision-making; Price; Quality; Decision Making; Theory
Citation
Find at Harvard
Related
Bertini, Marco, Daniel Halbheer, and Oded Koenigsberg. "Price and Quality Decisions by Self-Serving Managers." International Journal of Research in Marketing 37, no. 2 (June 2020): 236–257.
  • June 2010
  • Article

Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers

By: David I. Levine and Michael W. Toffel
Several studies have examined how the ISO 9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and safety... View Details
Keywords: Quality; Management; Standards; Employees; Wages; Organizations; Profit; Safety; Health; Policy
Citation
Find at Harvard
Read Now
Related
Levine, David I., and Michael W. Toffel. "Quality Management and Job Quality: How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers." Management Science 56, no. 6 (June 2010): 978–996. (Appendix. Profiled by industry practitioners in Quality Digest, Quality Progress, ANSI-ASQ National Accreditation Board (ANAB).)
  • September–October 1990
  • Article

Zero Defections: Quality Comes to Services

By: F. Reichheld and W. E. Sasser Jr.
Keywords: Quality
Citation
Find at Harvard
Related
Reichheld, F., and W. E. Sasser Jr. "Zero Defections: Quality Comes to Services." Harvard Business Review 68, no. 5 (September–October 1990): 105–111.
  • 12 Nov 2018
  • Working Paper Summaries

Product Quality and Entering Through Tying: Experimental Evidence

Keywords: by Hyunjin Kim and Michael Luca; Technology; Web Services
  • March–April 2013
  • Article

Expected Firm Altruism, Quality Provision, and Brand Extensions

By: Julio J. Rotemberg
A setting is considered where consumers keep track of the extent to which brands care about them, which is modeled as altruism of brands towards their target consumers. Consumers who purchase an experience good of high quality reasonably deduce that the supplier of... View Details
Keywords: Customers; Quality; Consumer Behavior; Attitudes; Brands and Branding
Citation
Find at Harvard
Related
Rotemberg, Julio J. "Expected Firm Altruism, Quality Provision, and Brand Extensions." Marketing Science 32, no. 2 (March–April 2013): 325–341.
  • ←
  • 3
  • 4
  • …
  • 108
  • 109
  • →

Are you looking for?

→Search All HBS Web
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College.