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- All HBS Web
(2,057)
- People (5)
- News (639)
- Research (605)
- Events (1)
- Multimedia (2)
- Faculty Publications (219)
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- May 25, 2016
- Comment
How Consumers and Businesses are Reshaping Public Health
By: John A. Quelch
Healthcare and education are two issues in which citizens around the world, rich and poor, are passionately interested. It has long been appreciated that the way that a society treats its youngest and oldest members says much about its moral maturity. Economic... View Details
Keywords: Healthcare; Consumer Power; Innovation In Healthcare Delivery; Mobile Healthcare; Transition; Transformation; Trends; Customer Satisfaction; Customer Value and Value Chain; Health Care and Treatment; Information; Collaborative Innovation and Invention; Independent Innovation and Invention; Innovation and Management; Innovation Leadership; Management; Marketing; Markets; Planning; Problems and Challenges; Public Administration Industry; Public Administration Industry; Public Administration Industry; Public Administration Industry; Public Administration Industry; Public Administration Industry; Public Administration Industry; Public Administration Industry; Public Administration Industry; Public Administration Industry; Public Administration Industry; Public Administration Industry; South America; North and Central America; Middle East; Europe; Asia
Quelch, John A. "How Consumers and Businesses are Reshaping Public Health." Harvard Business School Working Knowledge (May 25, 2016).
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
disconfirmed our initial estimate, we dropped the CEO from our sample. Q: What made these leaders unusual? A: The CEOs were quite different in personality, background, and leadership style. But they were similar in what they saw as the... View Details
Keywords: by Martha Lagace
- 2008
- Working Paper
Product Development and Learning in Project Teams: The Challenges are the Benefits
By: Amy C. Edmondson and Ingrid M. Nembhard
The value of teams in new product development (NPD) is undeniable. Both the interdisciplinary nature of the work and industry trends necessitate that professionals from different functions work together on development projects to create the highest quality product in... View Details
- 08 May 2006
- Lessons from the Classroom
Writing the Case for Public School Reform
The state of public education in the United States is a perennial hot-button topic, with rhetoric often outpacing any real sense of progress. The Public View Details
- 23 Jul 2012
- Research & Ideas
The Power of Conversational Leadership
teams can share success stories from the field via public video blogs, which journalists and customers may consider more authentic and more useful than slick marketing material. Furthermore, besides meeting with sales teams, customers... View Details
Keywords: by Carmen Nobel
- March 2016
- Teaching Note
Advanced Leadership Pathways: Inge Skjelfjord and the Cacao Supply Chain
By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
Inge Skjelfjord, with a long career in international finance focused on agribusiness projects, had a vision to build a cacao research center that would help smallholder cacao farmers, who benefited the least from the chocolate value chain. He aimed to support the... View Details
- 2015
- Book
MOVE: Putting America's Infrastructure Back in the Lead
Americans are stuck. We live with travel delays on congested roads; shipping delays on clogged railways; and delays on repairs, project approvals, and funding due to gridlocked leadership. These delays affect us all, whether you are a daily commuter, a frequent flyer,... View Details
Keywords: United States; Railroad History; Airlines; Airline Industry; Air Transportation; Passenger Transportation; Cities; Urban Planning; Freighting; Change; Leadership; Public Policy; Change Leadership; Public Finance; Infrastructure; Policy; Technological Innovation; Change Management; Leading Change; Urban Development; Project Finance; Entrepreneurship; City; Transportation; Transportation Industry; Shipping Industry; Rail Industry; Air Transportation Industry; United States
Kanter, Rosabeth M. MOVE: Putting America's Infrastructure Back in the Lead. New York: W. W. Norton & Company, 2015.
- September 2002
- Case
Seattle Public Schools, 1995-2002 (C1): Race, Class, and School Choice
Describes the abolition, starting in 1995, of Seattle's mandatory busing and desegregation program in favor of an in-district choice program. Presents the mechanics of Seattle's choice plan, including the controversial formulas that allocate space in the district's... View Details
Keywords: Management; Leadership; Income; Social Entrepreneurship; Race; Education; Education Industry; Seattle
Leschly, Stig. "Seattle Public Schools, 1995-2002 (C1): Race, Class, and School Choice." Harvard Business School Case 803-039, September 2002.
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
change that seems perfectly benign. I tell the story of Carol Hallquist, a talented corporate executive with an interest in accelerating improvement in public education so that every school is great. She... View Details
Keywords: by Sean Silverthorne
- 10 Jul 2007
- What Do You Think?
How Much of Leadership Is About Control, Delegation, or Theater?
"So is leadership about control, delegation, or theatre? It could be all three, or none of them. The answer lies in the projections of the potential followers." Ken Hedberg said, "You can tell... View Details
Keywords: by Jim Heskett
- 10 Jan 2005
- What Do You Think?
Public Pension Reform: Does Mexico Have the Answer?
in the 2040s. Great Britain has had roughly a similar government-sponsored system, combining public pensions with something called personal pensions, since the late 1980s. It is projected to result in a 26... View Details
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
money spent on outreach and education campaigns leads to fewer workplace violations. Berkowitz says she experienced firsthand the power that an academic study can have with a 2012 influential research paper co-written by Toffel, UC... View Details
Keywords: by Michael Blanding
- 24 Sep 2014
- Op-Ed
The Climate Needs Aggressive CEO Leadership
of the citizenry or politicians. CEOs are well-positioned to educate the public and policymakers that climate policy is critical for stable long-term economic growth. Much more than political figures,... View Details
- September 2002
- Case
Seattle Public Schools, 1995-2002 (C2): Race, Class, and School Choice
Presents the decision by the Federal Court of Appeals for the ninth Circuit in the spring of 2002 to invalidate Seattle's use of race as a factor in allocating space in Seattle's oversubscribed schools. Summarizes the posture and content of the litigation, including... View Details
Keywords: Management; Leadership; Income; Social Entrepreneurship; Race; Lawsuits and Litigation; Education; Education Industry; Seattle
Leschly, Stig. "Seattle Public Schools, 1995-2002 (C2): Race, Class, and School Choice." Harvard Business School Case 803-040, September 2002.
- 2009
- Book
Leading for Equity: The Pursuit of Excellence in the Montgomery County Public Schools
By: Stacey M. Childress, Dennis Doyle and David A. Thomas
Leading for Equity tells the compelling story of the Montgomery County (Maryland) Public Schools and its transformation—in less than a decade—into a system committed to breaking the links between race and class and academic achievement. In chapters organized around six... View Details
Keywords: Transformation; Education; Leadership; Organizational Change and Adaptation; Performance Improvement; Social Issues
Childress, Stacey M., Dennis Doyle, and David A. Thomas. Leading for Equity: The Pursuit of Excellence in the Montgomery County Public Schools. Cambridge: Harvard Education Press, 2009. (Foreword by David Gergen.)
- October 2013
- Case
Mitch Daniels and the State of Indiana
By: Robert Steven Kaplan and Wendy K. Winer
Mitch Daniels, Governor of the State of Indiana, knew he had to make a difficult choice as he sat in his office in December 2010. Should he aggressively push the state legislature to pass comprehensive education reform—a major priority of his administration—or,... View Details
Keywords: Education Reform; Priorities; Leadership; Education; Government and Politics; Public Administration Industry; Public Administration Industry; Indiana
Kaplan, Robert Steven, and Wendy K. Winer. "Mitch Daniels and the State of Indiana." Harvard Business School Case 414-049, October 2013.
- September–October 2017
- Article
Why Do We Undervalue Competent Management?: Neither Great Leadership Nor Brilliant Strategy Matters Without Operational Excellence
By: Raffaella Sadun, Nicholas Bloom and John Van Reenen
A recurring message in business education is that you can’t compete on the basis of management processes because they’re easily copied. Operational effectiveness is table stakes in the competitive universe, it is often assumed, and thus cannot serve as a sustainable... View Details
Keywords: Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Performance Effectiveness
Sadun, Raffaella, Nicholas Bloom, and John Van Reenen. "Why Do We Undervalue Competent Management? Neither Great Leadership Nor Brilliant Strategy Matters Without Operational Excellence." Harvard Business Review 95, no. 5 (September–October 2017): 120–127. (Winner of 59th Annual HBR McKinsey Award.)
- 2010
- Working Paper
Course Materials For: 'Being a Leader and the Effective Exercise of Leadership - An Ontological Model'
By: Werner H. Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger
This course is designed to leave students being leaders and exercising leadership effectively as their natural self-expression - rather than attempting to learn the characteristics, styles, and skills of noteworthy leaders, and then trying to remember and apply them... View Details
Erhard, Werner H., Michael C. Jensen, Steve Zaffron, and Kari L. Granger. "Course Materials For: 'Being a Leader and the Effective Exercise of Leadership - An Ontological Model'." Harvard Business School Working Paper, No. 09-038, October 2010.
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
challenge lies in attempting to heal a nation that is bitterly divided. We asked members of Harvard Business School's faculty two questions: First, how do you expect Biden’s presidency to impact businesses? And second, what leadership... View Details
Keywords: by Dina Gerdeman
- 10 Dec 2009
- Working Paper Summaries
State Owned Entity Reform in Absence of Privatization: Reforming Indian National Laboratories and Role of Leadership
Keywords: by Prithwiraj Choudhury & Tarun Khanna