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- Faculty Publications (22)
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- All HBS Web (160)
- Faculty Publications (22)
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
leave vacant positions unfilled for immediate, measurable savings. That's the retail way. Moreover, the costs of understaffing aren't easily quantifiable; who can say how many customers are lost to long lines or stock-outs? “You can... View Details
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
longer-term interests sufficiently well.” Not everyone spoke as one on the issue. Rob Jones, for example, commented that, “Theories abound, but owner still means owner Social and moral obligations make View Details
Keywords: by James Heskett
- 19 Dec 2023
- Research & Ideas
15 Podcast Episodes That Grabbed Listeners in 2023
bill got passed, what the law contains, how its provisions connect to other climate-related laws, and how it seeks to accelerate the country’s deployment of clean energy and other efforts to address climate change. Google’s AI Approach to... View Details
Keywords: by Danielle Kost
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
is an essential skill, and where the science of negotiation is headed. Negotiation is a core competence for life, "not merely an important skill to be wheeled out for special occasions," they... View Details
Keywords: by Martha Lagace
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
workers and managers in what to expect, 4) set up a support system, 5) tailor methods for managing careers, 6) scale the program, 7) mainstream the program. The work for managers will be harder, but the... View Details
Keywords: Re: Multiple Faculty
- Web
Global Opportunity Fellowship GO: AFRICA - Alumni
provide tax advice. NOTE: HBS will not be able to make payments in jurisdictions where such payments may violate gift ban rules, create a local tax obligation for HBS, create an employment relationship,... View Details
- Web
Research - Behavioral Finance & Financial Stability
Hanson , Jeremy C. Stein & Adi Sunderam JULY 2020 The authors provide a framework for understanding how the detailed structure of financial intermediation impacts foreign exchange rates. They develop a model in which specialized bond... View Details
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
of the division that had lost the account, to ask if she could try to win it back. After all, RLX had nothing to lose by letting her try, she argued, and she had her own reasons for taking on this formidable task—as part of her work... View Details
Keywords: by Deepak Malhotra
- 11 Oct 2006
- What Do You Think?
How Do We Respond to the “Dependency Ratio” Dilemma?
obligations over to the U.S. Government's Pension Benefit Guaranty Corporation. Then Wilbur Ross, who bought the remaining assets, started over with a completely new employee savings plan and a dependency ratio of 0 (unemployed) to 1. Of... View Details
Keywords: by Jim Heskett
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
"for repairs." He responded, "In that case, according to the provisions of the Neutrality Treaty, we will move in and close down the Panamanian government for repairs." When you add... View Details
- Web
Growing on the Job - Alumni
as a destination; set tangible markers for yourself so that you can see and measure your progress along the way. Ongoing obligations Like growth itself, assessment is not static, but a dynamic process that... View Details
- Web
HBS - Financials | Supplemental Financial Information
University executes on this obligation in determining each year’s endowment payout rate—that is, the percentage of the endowment’s fair market value withdrawn and distributed annually for operations and... View Details
- Web
HBS - Financials | Supplemental Financial Information
each gift. Unrestricted Reserves (in millions) 145 FY17 118 FY18 129 FY19 174 FY20 211 FY21 Harvard is obligated to preserve the purchasing power of the endowment by spending only a small fraction of its value each year. Spending more... View Details
- Web
HBS - Financials | Supplemental Financial Information
FY19 174 FY20 211 FY21 227 FY22 247 FY23 Harvard is obligated to preserve the endowment’s purchasing power by spending only a small fraction of its value each year. Spending more than that over time, for... View Details
- 28 Apr 2003
- Research & Ideas
Supply Chain Risk: Deal With It
management." The principal tool for managing this relationship is the contract, which can be written to include "transaction compliance measurement, milestone and obligation monitoring, rebate and... View Details
Keywords: by David Stauffer
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
customer satisfaction and product excellence at least as important as profitability), a collaborative spirit between employers and employees , a long-term view , and a close relationship with suppliers." Several respondents voiced serious... View Details
Keywords: by James Heskett
- 05 Feb 2008
- First Look
First Look: February 5, 2008
relatively low concentration of ownership and control in large firms before 1910. Archival evidence such as company statutes and shareholder lists document that in many Brazilian corporations voting rights provisions, in particular, maximum vote View Details
Keywords: Martha Lagace
- 01 May 2019
- What Do You Think?
What Should the Leadership of YouTube Do?
ground and long-term viewership. As realJoannLyles put it, “YouTube t-h-i-n-k-s it has a suppression problem. Instead, YouTube has a moral problem ” David Wittenberg added, “There's no ‘right answer’ here. No matter what YouTube does or... View Details
- 01 Jul 2013
- Research & Ideas
Crowdfunding a Poor Investment?
When Congress passed President Obama's JOBS Act in March 2012, one of the most intriguing provisions would enable crowdfunding—the ability for large groups of anonymous investors to fund startups. More than... View Details
- 21 Jan 2014
- First Look
First Look: January 21
provide. The provision and disclosure of information presents tradeoffs for all market participants. Consumers benefit from providing information to the firm, as this increases the utility they derive from... View Details
Keywords: Sean Silverthorne