Publications

2002
Working Paper

Promise and Peril in Implementing Pay for Performance: A Report on Thirteen Natural Experiments

By: Michael Beer and Mark D. Cannon

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Article

History-informed Strategy Research: The Promise of History and Historical Research Methods in Advancing Strategy Scholarship

By: Nicholas Argyres, Alfredo De Massis, Nicolai J. Foss, Federico Frattini, Geoffrey Jones and Brian Silverman

Recent years have seen an increasing interest in the use of history and historical research methods in strategy research. This article discusses how and why history and historical research methods can enrich theoretical explanations of strategy phenomena. The article... View Details

Keywords: Methodology; Strategy; Business History; Research; History

09 Dec 2015
Working Paper Summaries

Big Data and Big Cities: The Promises and Limitations of Improved Measures of Urban Life

Keywords: by Edward L. Glaeser, Scott Duke Kominers, Michael Luca & Nikhil Naik

15 Jan 2013
Working Paper Summaries

The Promise of Positive Optimal Taxation: A Generalized Theory Calibrated to Survey Evidence on Normative Preferences Explains Puzzling Features of Policy

Keywords: by Matthew Weinzierl

2007
Book

From Higher Aims to Hired Hands: The Social Transformation of American Business Schools and the Unfulfilled Promise of Management as a Profession

By: Rakesh Khurana

Is management a profession? Should it be? Can it be? This major work of social and intellectual history reveals how such questions have driven business education and shaped American management and society for more than a century. The book is also a call for reform.... View Details

Keywords: Social History; Business Education; Moral Sensibility; Profit; Leadership; Managerial Roles; United States

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07 Dec 2021
Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

Middle management used to be the place where careers stalled, but the COVID-19 pandemic has turned that notion on its head. In fact, mid-level leaders possess more agency now than at any other time in recent history. The tight job market is opening up new opportunities... View Details

Keywords: by Hise Gibson and Shawnette Rochelle

July 2023 (Revised April 2025)
Case

'Bugs' Burger Bug Killers

By: Ryan W. Buell and William Fulmer

In the height of its success, Bugs Burger Bug Killers (BBBK; Burger has a soft 'g' - it rhymes with merger) was the largest independent extermination company in America, growing at more than 20% per year. BBBK built its business on the promise of pest eradication,... View Details

Keywords: Mission and Purpose; Business Growth and Maturation; Business Model; Service Industry

October 1993
Case

Analyst's Dilemma (A), The

By: Joseph L. Badaracco Jr. and Jerry Useem

A young investment banker returns home one night to find that her roommate and best friend has been laid off from Universal Bank because Universal is shutting down its capital finance group. Her roommate makes her promise to keep this information confidential because... View Details

Keywords: Ethics; Values and Beliefs; Leveraged Buyouts; Conflict of Interests; Decision Choices and Conditions; Risk and Uncertainty

01 Jul 2013
Research & Ideas

Crowdfunding a Poor Investment?

When Congress passed President Obama's JOBS Act in March 2012, one of the most intriguing provisions would enable crowdfunding—the ability for large groups of anonymous investors to fund startups. More than a year after the law was passed, however, the provision... View Details

Keywords: by Michael Blanding; Financial Services

2008
Book

Execution Premium: Linking Strategy to Operations for Competitive Advantage

By: Robert S. Kaplan and David P. Norton

In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize... View Details

Keywords: Management Analysis, Tools, and Techniques; Operations; Performance; Strategic Planning; Business Strategy

July 2001 (Revised January 2002)
Case

Milcom: An External Partnership to Commercialize Military Technologies

Describes a promising start-up company that seeks partnerships with large military defense contractors to commercialize technology for civilian applications. View Details

Keywords: Technology; Commercialization; Partners and Partnerships

2013
Report

The Brink of Renewal: A Business Leader's Guide to Progress in America's Schools

By: Jan Rivkin, Meg Sommerfeld, Linda Jacobson, Lisa Rosenthal, David Ruenzel, Sara Allan, Tyce Henry and Allen Grossman

This report focuses on the current state of U.S. PK-12 education. It highlights the converging trends that make this a special, promising moment in education reform. View Details

Keywords: U.S. Competitiveness; PK - 12 Education; Competition; Education; United States

February 2020 (Revised March 2020)
Case

Prime Coalition: Catalytic Capital for Climate Innovation

By: Ramana Nanda, Benjamin N. Roth and Olivia Hull

With long development timelines and high risk, new energy technologies were often left to languish in the “valley of death,” unable to raise enough funds to bring a product to market. In 2014, Sarah Kearney founded the nonprofit Prime Coalition to solve this problem.... View Details

Keywords: Energy Conservation; Renewable Energy; Social Entrepreneurship; Venture Capital; Investment; Innovation and Invention; Technological Innovation; Mission and Purpose; Science-Based Business; Nonprofit Organizations; Social Enterprise; Energy Industry; Technology Industry; Green Technology Industry; United States

27 Nov 2017
Research & Ideas

Beware the Lasting Impression of a 'Temporary' Selfie

live shots on big screens across campus. Knowing that the selfie would be temporary made people 1.2 times more likely to take and share a selfie than those in a control group, the researchers found. The promise of temporariness also... View Details

Keywords: by Rachel Layne

October 14, 2019
Article

How Artificial Intelligence Is Changing Health Care Delivery

By: Samantha F. Sanders, Mats Terwiesch, William J. Gordon and Ariel Dora Stern

The development of intelligent machines holds great promise for making health care delivery more accurate, efficient, and accessible, but challenges remain for incorporating AI into clinical and administrative settings. View Details

Keywords: Artificial Intelligence; Health Care and Treatment; Service Delivery; Technological Innovation; AI and Machine Learning

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02 Jan 2019
What Do You Think?

SUMMING UP: Do We Need an Artificial Intelligence Czar?

inputs to machine learning and the creation of artificial intelligence. Each of these related fields of activity and opportunity encompasses a wide swath of the economy. Together, they describe a sector that promises to dwarf, in terms of... View Details

Keywords: by James Heskett; Technology

April 2004 (Revised May 2017)
Case

Real Madrid Club de Futbol

By: John Quelch, Jose Luis Nueno and Carin-Isabel Knoop

In June 2004, Florentino Perez, a well-known Spanish businessman, was elected president of Real Madrid, one of the world's top soccer clubs. In his campaign, Perez had promised to turn around the club's finances, bring in world-class talent, and expand the club's brand... View Details

Keywords: Risk Management; Change Management; Expansion; Marketing Channels; Sports; Management Teams; Trends; Brands and Branding; Sports Industry; Spain