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  • 01 Jun 2015
  • Research & Ideas

The Surprising Benefits of Oversharing

badly of people who withhold information, another recent HBS study found differently. In Is No News (Perceived As) Bad News? An Experimental Investigation of Information Exposure, Assistant Professor Michael... View Details
Keywords: by Michael Blanding
  • 24 Oct 2011
  • Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

Professor Michael Luca set to find out exactly by how much, and identify winners and losers in the process. "I have always been interested in how companies form their reputations, not only restaurants... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 20 Apr 2015
  • Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

that no one had ever seen and that no one understood what it did was brilliant” Those are the questions David B. Yoffie and Michael A. Cusumano address in their new book, Strategy Rules: Five Timeless Lessons from Bill Gates, Andy Grove,... View Details
Keywords: by Michael Blanding; Computer
  • 05 Jul 2004
  • Research & Ideas

Radical Change, Entrepreneurial Opportunity

Mary Tripsas, Assistant Professor in the Entrepreneurial Management unit at Harvard Business School, is interested in how radical technological change transforms industries, and how such change affects established firms and creates... View Details
Keywords: by Michael J. Roberts; Technology
  • 06 Dec 2022
  • Research & Ideas

Latest Isn’t Always Greatest: Why Product Updates Capture Consumers

described exactly the same way.” Garcia-Rada is lead author on a new working paper about the study, co-written with Leslie John, the James E. Burke Professor of Business Administration at HBS, and Michael... View Details
Keywords: by Michael Blanding; Consumer Products; Retail
  • 14 Dec 2021
  • Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

performance. Michael Beer is the Cahners-Rabb Professor of Business Administration, Emeritus, at Harvard Business School. [Image: Unsplash/Andrej Lišakov] Related reading from the Working Knowledge Archives... View Details
Keywords: by Michael Beer
  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

lead more democratically? It can make all the difference between employees who feel they have to defend themselves from management and employees who feel that they and their leaders are on the same team. Michael Beer is the Cahners-Rabb... View Details
Keywords: by Michael Beer
  • 05 Jun 2006
  • Research & Ideas

Using Competition to Reform Healthcare

Care: Creating Value-Based Competition on Results, Michael E. Porter and Elizabeth Olmsted Teisberg take a systemic approach to healthcare reform. Today's system is dysfunctional, they argue, rewarding participants who redirect costs and... View Details
Keywords: by Michael E. Porter; Health
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

In a new book, Breakthrough International Negotiation: How Great Negotiators Transformed the World's Toughest Post-Cold War Conflicts, Harvard Business School professor Michael Watkins dissects the art of... View Details
Keywords: by Michael Watkins
  • 08 Feb 2016
  • Research & Ideas

The Civic Benefits of Google Street View and Yelp

says Harvard Business School Assistant Professor Michael Luca. That may be about to change. Thanks to the Internet, mobile apps, and a wide range of useful programs online, residents add to the pool of... View Details
Keywords: by Michael Blanding; Consumer Products
  • 01 Aug 2005
  • Research & Ideas

How to Choose the Best Deal

Jim, a well-regarded residential developer operating outside Philadelphia, has been scouting around for a site for his next project. Two properties seem promising. The Abbott estate consists of seventy-five acres of woodlands and some overgrown fields. The executor of... View Details
Keywords: by Michael Wheeler
  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

To create synergy, we require more than a concept and a strategy. The enterprise value proposition defines the strategy for value creation through alignment, but it doesn't describe how to achieve it. The alignment strategy must be complemented with an alignment... View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
  • 10 Oct 2018
  • Research & Ideas

The Legacy of Boaty McBoatface: Beware of Customers Who Vote

the agency implied that it would respect the public’s wishes, say Michael Norton and Leslie John, both professors at Harvard Business School. “When firms conduct online polls,... View Details
Keywords: by Michael Blanding; Advertising
  • 20 May 2019
  • Research & Ideas

Activist CEOs Are Rising Up—and Their Customers Are Listening

When former Starbucks CEO Howard Schultz announced earlier this year he was thinking about running for president of the United States, it wasn’t a new idea. Past CEOs seeking the White House have included Carly Fiorina, Ross Perot, Herman Cain, Steve Forbes, Mitt... View Details
Keywords: by Michael Blanding
  • 11 Mar 2015
  • Research & Ideas

How Do You Grade Out as a Negotiator?

then at least in the fog” "We negotiate, if not in the dark, then at least in the fog," says Michael Wheeler, a senior fellow at Harvard Business School and retired MBA Class of 1952 Professor of Management... View Details
Keywords: by Michael Blanding
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

In The Strategy-Focused Organization, HBS professor Robert Kaplan and David Norton, president of the Balanced Scorecard Collaborative, share the results of ten years of research into companies that have implemented the Balanced Scorecard.... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 21 May 2012
  • Research & Ideas

OSHA Inspections: Protecting Employees or Killing Jobs?

inspectors find safety problems is not surprising," says Michael W. Toffel, an associate professor and the Marvin Bower Fellow at Harvard Business School. At the same time, when problems are resolved,... View Details
Keywords: by Michael Blanding
  • 27 Oct 2010
  • Working Paper Summaries

Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal

Keywords: by Lara B. Aknin, Elizabeth W. Dunn, Christopher P. Barrington-Leigh, John Helliwell, Robert Biswas-Diener, Imelda Kemeza, Paul Nyende, Claire Ashton-James & Michael I. Norton
  • 21 Oct 2015
  • Research & Ideas

How to Predict if a New Business Idea is Any Good

their houses to total strangers who may or may not be serial killers. Five VC firms rejected the nascent company’s pitch outright, and another two didn’t even bother to reply. “Investors must have thought, who would ever do this?” says Assistant View Details
Keywords: by Michael Blanding; Accommodations; Financial Services
  • 28 Jul 2011
  • Working Paper Summaries

The Three Foundations of a Great Life, Great Leadership, and a Great Organization

Keywords: by Michael C. Jensen
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