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Show Results For
- All HBS Web
(499)
- News (175)
- Research (266)
- Multimedia (28)
- Faculty Publications (16)
- 06 Jul 2009
- What Do You Think?
Are You Ready to Manage in an Irrational World?
a me-centric view of life, then what seems rational to me as an individual may appear irrational in the context of social norms." Michael Linz asked to what extent a response to the question relies on how we frame the problem? As Jim... View Details
Keywords: by Jim Heskett
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
Summing Up Is customer volunteerism combined with "ownership" a double-edged sword? It's seems okay to involve customers in providing ideas for new products and processes. Encourage them to refer new business. But beware the downside of poorly thought-out... View Details
Keywords: by Jim Heskett
- 07 Jan 2009
- What Do You Think?
Is the World Really Flat?
Summing Up In supporting innovation, does it matter how flat the world really is? "The world is oval!" (Hujaj Ali Nawazkhan). "[T]he world is flatly circular" (Santhanam Krishnan). "[T]he flattening process, while occurring, is highly uneven in... View Details
Keywords: by Jim Heskett
- 03 Dec 2008
- What Do You Think?
Can Housing and Credit be “Nudged” Back to Health?
Summing Up The current global recession has, judging from responses to this month's column, many origins, among them housing and credit. All, of course, are traceable to human responses to both perceived opportunities and calamities, which in turn have been engineered... View Details
Keywords: by Jim Heskett
- 07 Jul 2011
- What Do You Think?
So We Adapt. What’s the Downside?
that "Where I believe we need more than ever to be strident and more fixed is in our intolerance of unacceptable behavior by our leaders." Both commitment and adaptability have their place. Jeffrey Cufaude reminded us that Jim... View Details
Keywords: by Jim Heskett
- 02 Apr 2010
- What Do You Think?
Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?
Summing Up Are there too many "hostages" in the work force? Before turning to responses to this month's column, let me note that this marks the tenth anniversary of "What Do You Think?" I want to thank all of you for sharing your views on the 120... View Details
Keywords: by Jim Heskett
- 03 Jan 2008
- What Do You Think?
Does Judgment Trump Experience?
Summing Up How is good judgment developed? Whether judgment trumps experience quickly gave way in this month's rich exchange of views to other questions about how (and the extent to which) judgment is developed. Most of those addressing the question agreed with the... View Details
Keywords: by Jim Heskett
- 01 Oct 2009
- What Do You Think?
Can the “Masks of Command” Coexist with Authentic Leadership?
concludes that "These are terribly important questions with no easy answers." Bill George, former Chairman and CEO of Medtronic and now a professor at the Harvard Business School, thinks he knows the answers. George lays out the... View Details
Keywords: by Jim Heskett
- 04 May 2007
- What Do You Think?
How Do Managers Think?
Summing Up Can managers acquire ways of thinking or ways of learning from doctors? Managers can learn from an understanding of how doctors think. But whether the lessons are profound or even totally applicable was a matter of discussion among respondents to this... View Details
Keywords: by Jim Heskett
- 01 May 2009
- What Do You Think?
Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?
different that it is too much to expect one person to be able to do, as Forrest Christian suggested? Referring to the same problem, Jim Johnson invoked my colleague Michael Tushman's work on "ambidexterity" among leaders,... View Details
Keywords: by Jim Heskett
- 02 May 2012
- What Do You Think?
Can the “Leadership Industry” Fulfill Its Promise?
Summing Up How Should We Measure "Leadership Industry" Results? Aspects of leadership can be taught, thereby providing a justification for the "leadership industry." But students of leadership (and followership) bring their own personal qualities to... View Details
Keywords: by Jim Heskett
- 03 Apr 2009
- What Do You Think?
How Much Obsolescence Can Business and Society Absorb?
Summing Up To remain sane and relevant, must we smell the flowers as well as the ozone? This month's question of how much obsolescence business and society (and by implication, we as managers) can absorb brought out both the poets and the engineers among respondents.... View Details
- 02 Aug 2007
- What Do You Think?
How Will Millennials Manage?
Summing Up Are we approaching a "millennial watershed" in management? The next generation of managers, comprising many "millennials," will be more adept at managing in a changing, global, and networked environment. They will do it with a greater... View Details
Keywords: by Jim Heskett
- 05 Mar 2008
- What Do You Think?
Where Will Management Innovation Take Us?
Summing Up Will management innovation be "pushed" or "pulled"? Competitive organizations in the future will be managed differently. This will require new roles for managers. But according to respondents to this month's column, just how this will... View Details
Keywords: by Jim Heskett
- 03 Sep 2009
- What Do You Think?
Are Retention Bonuses Worth the Investment?
Summing Up What is the time and place for retention bonuses? Retention bonuses have their time and place but have to be used sparingly, according to many respondents to this month's column. Others were not so sure. Gerald Nanninga perhaps explained the ambivalence... View Details
Keywords: by Jim Heskett
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
necessary. Of course one could ask, "Are they cheating, especially when they are probably unaware of what they are doing?" In a new book Blind Spots: Why We Fail to Do What's Right and What to Do about It, authors Max H. Bazerman, a View Details
Keywords: by Jim Heskett
- 05 Sep 2008
- What Do You Think?
Is Case Method Instruction Due for an Overhaul?
who commented that the method is dependant on the quality of instructors and students alike. He pointed out the importance of the "quality and quantity of students involved in the discussion" as well as "a professor who is... View Details
- 02 Jun 2011
- What Do You Think?
Is it Time for a National Bankruptcy?
Summing Up Responses to this month's column devolved into a debate about the division of responsibility among institutions faced with the potential for a national bankruptcy. The majority argued that such bankruptcies shouldn't be permitted, largely because of immense... View Details
Keywords: by Jim Heskett
- 02 Dec 2010
- What Do You Think?
Making Right Choices: Art or Science?
Summing Up Thoughtful comments are hard to summarize in five paragraphs. That explains why this month's task is impossible. But one thing unites nearly everyone responding to this column, and that is one kind of objection or other to the question: Is choosing an art or... View Details
Keywords: by Jim Heskett
- 04 Nov 2010
- What Do You Think?
Why Do We Chase Stars?
Summing Up Three themes appear to characterize many of the responses to this month's column: (1) leadership talent is portable, (2) the reasons that we chase stars are traceable to human nature, and (3) women have qualities that explain why they have greater success in... View Details
Keywords: by Jim Heskett