Professor James E. Austin - Publications - Faculty & Research

15 Jun 2009
Research & Ideas

GM: What Went Wrong and What’s Next

centers into more nimble operations that can sustain its renewed brands far into the 21st Century. Nancy F. Koehn, James E. Robison Professor Of Business Administration:... View Details

Keywords: by Staff; Auto

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

28 Aug 2007
First Look

First Look: August 28, 2007

Poverty Authors: James E. Austin and Michael Chu Periodical: Art. 1. Social Enterprise: Making a Difference. ReVista 6, no. 1 (fall 2006): 3-5 Consumers' Price Sensitivities... View Details

Keywords: Martha Lagace

February 1992 (Revised September 2019)
Case

The House of Tata

By: James E. Austin and Ashish Nanda

The case traces the evolution of the Tata group, one of the largest and highly respected Indian business houses, from its 19th century founding and early growth in diverse industries, to its response to changes in government regulation in independent India, up to its... View Details

Keywords: Indian Economy; International Business; Government And Business; Government Regulation; Synergy; Conglomerates; Business Conglomerates; Developing Countries and Economies; Business and Government Relations; Business History; Steel Industry; Electronics Industry; Chemical Industry; Insurance Industry; Air Transportation Industry; India

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15 May 2007
First Look

First Look: May 15, 2007

model produces unbiased, out-of-sample forecasts of abnormal returns for firms being added to the S&P 500 index. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=934193 The Formation of Inter-Organizational Networks Author:Toby View Details

Keywords: Martha Lagace

18 Mar 2008
First Look

First Look: March 18, 2008

Sustainability through Partnering: Conceptualizing Partnerships between Businesses and NGOs Author:James E. Austin Publication:Chap. 3 in Partnerships, Governance and Sustainable Development: Reflections on... View Details

Keywords: Martha Lagace

14 Sep 2010
First Look

First Look: September 14, 2010

experience suggests it may take several years. Download the paper: http://www.hbs.edu/research/pdf/11-020.pdf Working PapersWellsprings of Creation: How Perturbation Sustains Exploration in Mature Organizations Authors:David James... View Details

Keywords: Sean Silverthorne

October 2002 (Revised May 2004)
Case

Starbucks and Conservation International

By: James E. Austin and Cate Reavis

Starbucks, the world's leading specialty coffee company, developed a strategic alliance with Conservation International, a major international environmental nonprofit organization. The purpose of the alliance was to promote coffee-growing practices of small farms that... View Details

Keywords: Financial Crisis; Growth and Development Strategy; Markets; Demand and Consumers; Production; Corporate Social Responsibility and Impact; Cooperative Ownership; Performance Efficiency; Alliances; Nonprofit Organizations; Food and Beverage Industry; Mexico

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06 Dec 2022
Research & Ideas

Latest Isn’t Always Greatest: Why Product Updates Capture Consumers

described exactly the same way.” Garcia-Rada is lead author on a new working paper about the study, co-written with Leslie John, the James E. Burke Professor of Business... View Details

Keywords: by Michael Blanding; Consumer Products; Retail

25 Aug 2014
HBS Case

Starbucks Reinvented

untested arenas that define the company as it exists today. "This case distills 20 years of my thinking about the most important lessons of strategy, leadership, and managing in turbulence in the frame of a very relevant company," says Koehn, the View Details

Keywords: by Julia Hanna; Food & Beverage

December 2005 (Revised January 2007)
Case

Ben & Jerry's: Preserving Mission & Brand within Unilever

By: James E. Austin and James Quinn

In the months after Ben & Jerry's was acquired by Unilever, Ben & Jerry's head social mission faces challenges and opportunities unique in the company's history, including: how to manage employee morale; whether to include synthetic ingredients to meet consumer... View Details

Keywords: Brands and Branding; Problems and Challenges; Mergers and Acquisitions; Mission and Purpose; Social Enterprise; Management Teams; Governing and Advisory Boards; Value Creation; Corporate Governance; Employee Relationship Management; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; United States

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04 Feb 2008
Research & Ideas

Putting Entrepreneurship in the Social Sector

grown." These persistent problems seem to demand new models and new ways of thinking to crack them, and in that spirit Wei-Skillern and her HBS colleagues James E. Austin, Herman B. "Dutch"... View Details

Keywords: by Sean Silverthorne

01 Feb 2011
First Look

First Look: Feb. 1

Approach to Partner Choice in Mutualisms Authors:Marco Archetti, Francisco Ubeda, Drew Fudenberg, Jerry R. Green, Naomi E. Pierce, and Douglas W. Yu Publication:The American Naturalist 177, no. 1 (January 2011) Abstract One of the main... View Details

Research Summary

Nonprofits and the Net

By: James E. Austin

This research examined the strategic use of the internet by existing nonprofit organizations and the creation of new internet based organizations that are operating in the social sector, particularly in the philanthropic segment. Resulting publications: 'The... View Details

Research Summary

Cross-Sector Partnering

By: James E. Austin

This on-going research project is examining the motivations, dynamics, and effectiveness determinants of partnering between nonprofit organizations, businesses, and government entities. The first major output of the research focusing on nonprofits and businesses was... View Details