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- All HBS Web (205)
- Faculty Publications (25)
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- 16 Mar 2010
- First Look
First Look: March 16
pricing mechanism, capitalism must have the administrative capability to regulate the behavior of economic actors within those markets and the political capability to redesign their institutions; regulation and the design of market frameworks require the View Details
Keywords: Martha Lagace
- 13 Jan 2009
- First Look
First Look: January 13, 2009
as complicated local etiquette, obscured decision-making processes, and heavy reliance on interpersonal relationships instead of legal instruments all add to the complexities of Sino-foreign business negotiations and can make the process... View Details
Keywords: Martha Lagace
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
can take is the "group think" process described by Irving Janis (Janis, 1982). But, of course, the bonding drive is not alone in the human psyche; the drive to acquire will especially unsettle any such cozy equilibrium. The... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- 03 Jun 2014
- First Look
First Look: June 3
revolutionary, rather than evolutionary, innovation. This note outlines a process for studying extreme consumers-consumers who fall in both tails of a normal distribution of customers-with needs, behaviors, attitudes, and emotions... View Details
Keywords: Sean Silverthorne
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
models cannot predict. COVID-19 events deliver surprises daily to many organizations, so the decision-making process that responds to rapid change is as important as the decision itself. Agile leaders promote a move in mindsets that... View Details
Keywords: by Sean Silverthorne
- 23 Jun 2003
- Research & Ideas
Building a Better Buyer-Seller Relationship
particular, is to understand patterns of investment and reward, and effectively manage the process that defines the dynamics of buyer-seller evolution, according to Narayandas. But how to do that? New research he shared with other... View Details
Keywords: by Martha Lagace
- 24 Sep 2018
- Research & Ideas
How Cost Accounting is Improving Healthcare in Rural Haiti
personnel who had no previous experience with measuring costs at all. Working with local administrators, the team designed a simple procedure for collecting data on patient care. As the case explains: “The process started with the data... View Details
- 01 Mar 2021
- What Do You Think?
What Does Remote Work Mean for Middle Managers?
the faster, smoother, more responsive, cross-functional process design that characterized Michael Hammer’s and James Champy’s pathbreaking work in the early 1990s. However, one could also make the argument that middle managers have the... View Details
Keywords: by James Heskett
- 05 Jul 2006
- Research & Ideas
The Accidental Innovator
Companies spend many hundreds of billions of dollars on R&D each year, but the microwave oven was conceived from a melted candy bar, saccharin from an accidental chemical spill, and the Daguerre photo process via a shattered... View Details
Keywords: by Sarah Jane Gilbert
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
capital to the best ideas, weeding out the bad ones. Investors have the challenge of sorting through the overwhelming number of ideas to discern the good ones, a process compared to finding a needle in a haystack. They often lack the... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- 07 Nov 2012
- HBS Case
HBS Cases: Sir Alex Ferguson--Managing Manchester United
Alex speaks of the difference between "building a team and building a club." When he started at United, he immediately set about revolutionizing the club's youth program. He also made it more visible in the organization: for instance,... View Details
- 04 Feb 2013
- Research & Ideas
Are the Big Four Audit Firms Too Big to Fail?
likely to take risks. The audit giants might decide that their dwindling numbers make them increasingly visible targets for regulatory interventions and litigation, and they might become more risk averse. Additionally, with just a few... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
establishing or revising their safety protocols or preemptively stacking inventory. Adaptation sometimes meant being able to strike a fine balance between leveraging existing capabilities and finding innovative ways to integrate old View Details
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
study business. But, starting in the early 1960s, he produced an extraordinary series of books—Strategy and Structure, The Visible Hand, and Scale and Scope—that established the workings of the business organization as a legitimate field... View Details
Keywords: by Sean Silverthorne
- 01 Oct 2001
- Research & Ideas
Five Questions for James Austin
access to new networks. Of course, there are associative risks for both partners in a deep and highly visible alliance. If one partner encounters difficulties that generate negative press, the other runs the risk of being tainted. The... View Details
Keywords: by Carla Tishler
- 20 Nov 2000
- Research & Ideas
Moving from Supply Chains to Supply Networks
has supply chain management become such a hot topic in recent years? Shapiro: Changes in five factors are largely responsible for the increased attention. I'll quickly list them and then talk about each. Information technology Visibility... View Details
Keywords: by Staff
- 19 Nov 2001
- Research & Ideas
Wrapping Your Alliances In a World Wide Web
costs, and enabled businesses to form mutually beneficial alliances.Once two or more companies agree to do business with each other on activities beyond simple procurement, they again face a challenge in executing many joint processes as... View Details
Keywords: by Andrew McAfee
- 15 Jan 2013
- First Look
First Look: January 15
stakeholder perceptions, is mitigated by two forms of organizational visibility. Firms with greater domain-specific visibility have specific characteristics that make them especially vulnerable to stakeholder criticism and as a result are... View Details
Keywords: Sean Silverthorne
- 20 Dec 2004
- Research & Ideas
The U.S. Patent Game: How to Change It
the patent process you document affected entrepreneurial finance? A: Young, innovative firms are hurt in two ways by a poorly-operating patent system. First, as patents become easier to get, their value for the truly innovative firms—such... View Details
Keywords: by Ann Cullen
- 23 Aug 2011
- First Look
First Look: August 23
intervention (red= "unhealthy"; yellow= "less healthy"; green= "healthy"). Phase 2 added a 3-month choice architecture intervention which increased visibility and convenience of some green items. We compared... View Details
Keywords: Sean Silverthorne