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- Research (1,287)
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- 25 Feb 2020
- News
Ink: Your Best Self
need to address so that I can get back on my A-game. But the process of writing the book made it challenging for you to be a good leader. It was such an irony. When I was writing about what I call the “pitfalls of doing,” which can... View Details
Keywords: April White
- 09 Jan 2020
- News
Your Whole Self
why real improvement requires a holistic approach, not just a lifestyle hack. READ MORE April: Amy, thank you so much for joining us today to discuss your newest book, The Leader You Want to Be. Early in the book you introduce us to two... View Details
- 01 Sep 2015
- News
The Protagonist Goes Prime Time
Buell sprints from the Skydeck, his gray jacket flapping, to add another student idea to the slowly growing list on the chalkboard. The Managing Health Care Delivery Executive Education class is brainstorming ways to improve the customer... View Details
Keywords: April White
- 01 Sep 2010
- News
RX for Change
Medical Center in Heerlen, the Netherlands. “There are two jobs at Toyota,” Bohmer agrees. “The job. And making the job better. Improvement is the real work.” At Virginia Mason Medical Center, TPS leads to a number of View Details
- 01 Jun 2013
- News
Minding The Gap
leadership and managerial skills at the district level is critical to improving public education," explains Senior Lecturer and William Henry Bloomberg Fellow John Kim, who will take over as PELP's cochair when HBS professor Allen... View Details
- 01 Dec 2009
- News
Alumni Books
key to economic progress lies in unleashing women’s potential. For example, China has prospered because it emancipated women and brought them into the formal economy. Unleashing that process globally is the the best strategy for fighting... View Details
- 24 Apr 2014
- News
Clean water that provides a trickle-down effect
improving the city's wastewater service. In 1997, the Philippine government enlisted Ayala Corporation to assume control of the water and sewer systems of Manila's east zone, where more than 60 percent of the water was either lost or... View Details
- 01 Dec 2017
- News
In My Humble Opinion: Truth Teller
cites the importance of being open-minded, listening, and recognizing that turnarounds take time. “Instant change is no change,” he says—though the process still requires operating with a sense of urgency. “This is not the last chance... View Details
Keywords: Julia Hanna
- 01 Sep 2014
- News
The Changing Nature of Research
the globe. As a leader in management education, Harvard Business School has a strong commitment to improving the practice of management and to advancing a world that is more sustainable and inclusive, healthier, and better educated. As... View Details
- 09 Mar 2021
- News
Empowering School Leaders to Meet Today's Challenges
so that everybody feels like they have a role in making that vision come true. They also set up the systems and infrastructure for people to be effective within that organization, to collaborate and solve problems together and continually View Details
Keywords: Jennifer Gillespie
- 01 Apr 1999
- News
Q & A: Confronting New Technologies: When Doing Right Is Wrong
transform resources into products or services of greater value. Sustaining technologies are those processes that foster improved product performance, while disruptive technologies are those that initially... View Details
- 23 Oct 2019
- News
Hands-on Simulations Complement the Case Method
prepare materials by cutting and stripping wires, and assemble the circuit boards. They test their products to ensure that the lights blink and the buzzers buzz before delivering finished goods to their customer. Each team then attempts to View Details
Keywords: Educational Innovation
- 01 Sep 2004
- News
Steve Barger (MBA 1974)
tanks and installing sewer lines. Obviously our work is not glamorous, but we do tough jobs, and we do them better than anyone else. Most of our improvement ideas come from our employees. Everyone is invited to our company planning... View Details
- 08 Jan 2025
- News
Mapping Pain Points at the IRS
Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that serves more Americans annually... View Details
- 01 Dec 1996
- News
New Releases
a competitive factor. In a three-year study of pharmaceutical and biotechnology firms, Pisano shows that the development of distinctive and superior process technologies can lower costs, improve quality, and... View Details
- 01 Sep 2008
- News
Faculty Research Online
But Professor Robert Merton believes today’s plans are not sustainable. So what’s next? A new way to look at the problem. See http://hbswk.hbs.edu/item/5911.html. Innovation Corrupted: How Managers Can Avoid Another Enron The train wreck that was Enron provides key... View Details
- 01 Sep 2014
- News
In Search of Innovation
Acceleration Challenge is designed to extend these pockets of excellence in health care delivery throughout the country. At the first Forum on Health Care Innovation, hosted by HBS and Harvard Medical School in 2012, senior health care leaders identified View Details
- 10 Mar 2021
- News
Shattering Glass
compensation, mentorship. And it is shocking. They were told, “You can be anybody.” There should have been an asterisk: not the CEO, not a senior executive You also discovered that businesses eager to improve diversity often misdiagnose... View Details
- 03 Aug 2020
- News
A Clean Start
valuable product. “Nature, through photosynthesis, has figured out how to convert carbon dioxide and water into all types of things, from wood and fibers to fruits and grains,” he observes. Surely humans could use this natural process—one that’s worked for 3.5 billion... View Details
Keywords: Maureen Harmon
- 01 Mar 2009
- News
An Excerpt from The Innovator’s Prescription: A Disruptive Solution for Health Care
“The current health-care system generally is modular. Specialized companies operate hospitals, process paperwork, negotiate blanket service contracts, and manage outpatient and retail clinics. Most doctors’ offices are set up as... View Details
Keywords: Health, Social Assistance