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  • All HBS Web  (2,017)
    • People  (5)
    • News  (297)
    • Research  (1,290)
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Show Results For

  • All HBS Web  (2,017)
    • People  (5)
    • News  (297)
    • Research  (1,290)
    • Events  (4)
    • Multimedia  (3)
  • Faculty Publications  (501)
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  • 01 Sep 2010
  • News

RX for Change

Medical Center in Heerlen, the Netherlands. “There are two jobs at Toyota,” Bohmer agrees. “The job. And making the job better. Improvement is the real work.” At Virginia Mason Medical Center, TPS leads to a number of View Details
Keywords: Julia Hanna; Health, Social Assistance; Hospitals; Health, Social Assistance
  • 01 Dec 2009
  • News

Alumni Books

key to economic progress lies in unleashing women’s potential. For example, China has prospered because it emancipated women and brought them into the formal economy. Unleashing that process globally is the the best strategy for fighting... View Details
  • 24 Apr 2014
  • News

Clean water that provides a trickle-down effect

improving the city's wastewater service. In 1997, the Philippine government enlisted Ayala Corporation to assume control of the water and sewer systems of Manila's east zone, where more than 60 percent of the water was either lost or... View Details
  • 01 Jun 2013
  • News

Minding The Gap

leadership and managerial skills at the district level is critical to improving public education," explains Senior Lecturer and William Henry Bloomberg Fellow John Kim, who will take over as PELP's cochair when HBS professor Allen... View Details
Keywords: Deborah Blagg; Blagg, Deborah; Colleges, Universities, and Professional Schools; Educational Services; Educational Support Services; Educational Services; Elementary and Secondary Schools; Educational Services
  • 01 Dec 2017
  • News

In My Humble Opinion: Truth Teller

cites the importance of being open-minded, listening, and recognizing that turnarounds take time. “Instant change is no change,” he says—though the process still requires operating with a sense of urgency. “This is not the last chance... View Details
Keywords: Julia Hanna
  • 08 Jan 2025
  • News

Mapping Pain Points at the IRS

issue and diagnose the root causes of pain points along that journey. Then we repeat the process for employees, because behind every taxpayer pain point is an employee pain point. After that we can make investments in technology that... View Details
Keywords: Jennifer Myers; IRS; customer service; government service; Executive, Legislative, and Other General Government Support; Government
  • 25 Feb 2020
  • News

Ink: Your Best Self

need to address so that I can get back on my A-game. But the process of writing the book made it challenging for you to be a good leader. It was such an irony. When I was writing about what I call the “pitfalls of doing,” which can... View Details
Keywords: April White
  • 24 Apr 2014
  • News

Transforming the landscape of agriculture in Nigeria

Mezuo Nwuneli (MBA 2003) is focused on improving the quality of food, its production, and its distribution in his native Nigeria. Nwuneli is cofounder of AACE Food Processing & Distribution, a company he... View Details
  • 17 Feb 2011
  • News

Field Report: Rwanda

a private media company and Karisimbi client. The group worked with Tele-10 to identify ways to improve its advertising sales process for radio advertising and to help improve... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Feb 2002
  • News

Replicating Toyota's Success

Spear focused on the company's approach to solving problems and noticed the conscious way Toyota's managers involve employees in this process, even to the point of leaving a production line at suboptimal performance so that workers could develop View Details
Keywords: Machinery Manufacturing; Manufacturing; Motor Vehicle and Parts Dealers; Retail Trade
  • 01 Jun 2002
  • News

In VMI Partnerships, the Devil is in the Data

decade, however, influential manufacturers such as Procter & Gamble and Campbell Soup initiated such partnerships to help smooth production cycles and improve profits. Retailers were wooed by the potential efficiencies of better inventory... View Details
Keywords: Laura Singleton (MBA 1988)
  • 01 Jun 2018
  • News

Ask the Expert: Star Search

engaging with this prospect cohort the same way that we think about engaging with our customers. There is also some interesting work happening in process improvement for recruitment. That includes... View Details
Keywords: Dan Morrell
  • 02 Mar 2015
  • News

To Market, To Market

operate livestock breeding centers, improve soil systems, and create opportunities for a younger generation to take on farming. In Armenia, Heifer has been teaching farmers about pasture management as well as helping to develop an... View Details
Keywords: Margie Kelley; Agriculture; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Jun 1997
  • News

MBA Program:Rapid Innovation in '96

experimentation in the required curriculum (RC). One aspect of the MBA Program that has been refined in the process is Foundations, a set of brief courses ("modules") in the initial weeks of each term in the RC. An introduction to the... View Details
  • 02 Jun 2011
  • News

Serious Fun

unexpected) expenses and making investment decisions along the way about upgrades (such as lights and equipment) that will improve Angel’s performances (and pay). The impact of the games to date is encouraging. In surveys of participants... View Details
Keywords: Julia Hanna; Arts, Entertainment; Management, Scientific, and Technical Consulting Services; Professional Services
  • 25 Aug 2014
  • News

The First Five Years: Raymond Hwang (MBA 2010)

people will experience significant spine-related symptoms at some point. The ability to improve the quality of many lives makes spine surgery relevant. Contemporary spine surgery is also heavily technology dependent, which makes for... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance
  • 09 Jan 2014
  • News

Tapping into Opportunity

of some nebulous wish to do good, however. She's doing it because being smart about water will save these organizations a lot of money. "Providing dramatic improvements in how much water we use, and the natural resources for using water,... View Details
Keywords: Constantine von Hoffman; Business and Environment Initiative; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Mar 2005
  • News

Facing Ambiguity

of hindsight because the fact that the foam strike was to blame isn’t general knowledge.” A four-person production team led by HBS multimedia producer Melissa Dailey played a vital role in the yearlong collaborative process of creating... View Details
Keywords: Julia Hanna; Space Research and Technology; Government
  • 24 Apr 2014
  • News

Running faster to compete

number of lobsters caught and has improved the lobster trap-making industry. It is used in about 99 percent of the traps fished in New England. Knott also manufactured WireWall, a leading security fencing that rings many American prisons... View Details
  • 01 Jun 2012
  • News

Made in the USA

survey cited specific actions their companies had implemented to remain competitive. The majority had taken steps such as improving worker training, investing in technology, growing exports, and expanding to new markets. Among the... View Details
Keywords: Blagg, Deborah; cheese; lobster fishing; Fishing, Hunting and Trapping; Agriculture; Management of Companies and Enterprises; Management; Food Manufacturing; Manufacturing
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