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    Platform Envelopment

    Due to network effects and switching costs in platform markets, entrants generally must offer revolutionary functionality. Platform envelopment offers a second entry path: one that does not rely upon Schumpeterian innovation. Examples of successful envelopment... View Details

    • February 2000 (Revised August 2000)
    • Case

    Priceline WebHouse Club

    By: Thomas R. Eisenmann and Jon K Rust
    Priceline empowered consumers to "name their own price" for airline tickets and hotel rooms; then it shopped these offers to marketers. Priceline's founder Jay Walker described the resulting transactions as a new ecosystem, that helped consumers realize lower prices... View Details
    Keywords: Business Model; Strategy; Disruptive Innovation; Internet and the Web; Entrepreneurship; Retail Industry
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    • June 2019
    • Article

    Brokers vs. Retail Investors: Conflicting Interests and Dominated Products

    By: Mark Egan
    I study how brokers distort household investment decisions. Using a novel convertible bond dataset, I find that consumers often purchase dominated bonds—cheap and expensive versions of otherwise identical bonds coexist in the market. The empirical evidence suggests... View Details
    Keywords: Brokers; Fiduciary Standard; Consumer Finance; Structured Products; Household; Investment; Decisions; Motivation and Incentives; Conflict of Interests
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    • 2007
    • Working Paper

    Platform Envelopment

    By: Thomas Eisenmann, Geoffrey Parker and Marshall Van Alstyne
    Due to network effects and switching costs in platform markets, entrants generally must offer revolutionary functionality. We explore a second entry path that does not rely upon Schumpeterian innovation: platform envelopment. Through envelopment, a provider in one... View Details
    Keywords: Digital Platforms; Market Entry and Exit; Network Effects
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    • 21 Jan 2014
    • First Look

    First Look: January 21

    Hervas-Drane Abstract—We analyze the implications of consumer privacy for competition in the marketplace. We consider a market where firms set prices and disclosure levels for consumer information, and consumers observe both before... View Details
    Keywords: Sean Silverthorne
    • 2022
    • Working Paper

    Why Do Index Funds Have Market Power? Quantifying Frictions in the Index Fund Market

    By: Zach Y. Brown, Mark Egan, Jihye Jeon, Chuqing Jin and Alex A. Wu
    Index funds are one of the most common ways investors access financial markets and are perceived to be a transparent and low-cost alternative to active investment management. Despite these purported virtues of index fund investing and the introduction of new products... View Details
    Keywords: Mutual Funds; Passive Investing; Asset Management; Financial Markets; Investment Funds; Financial Management; Financial Services Industry; United States
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    • 05 Apr 2017
    • Research & Ideas

    For Women Especially, It Pays to Know What Car Repairs Should Cost

    Women who come prepared to challenge an auto repair quote can overcome gender discrimination and negotiate a fairer price, according to recently published research. That's one conclusion from the research study Repairing the Damage: The... View Details
    Keywords: by Wendy Guild Swearingen; Auto; Service
    • 24 Oct 2017
    • First Look

    First Look at New Research and Ideas, October 24, 2017

    discriminate in hiring on the basis of sexual orientation. The veiled methodology also produces larger estimates of the fraction of the population that identifies as LGBT or has had a sexual experience with a member of the same sex.... View Details
    Keywords: Sean Silverthorne
    • 26 Feb 2018
    • Research & Ideas

    The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels

    "The benefits to travelers and the reduction in pricing power of hotels is really concentrated in particular cities during certain times," says Chiara Farronato, a co-author of the study. "When hotels are fully booked,... View Details
    Keywords: by Dina Gerdeman; Travel
    • 10 Jul 2018
    • First Look

    New Research and Ideas, July 10, 2018

    easy to compare online, discount coupons and codes have high uptake, and sellers often bear the cost of shipping products to buyers. In addition to these factors, online selling precludes many methods of price View Details
    Keywords: Dina Gerdeman
    • Web

    Publications - Faculty & Research

    Keywords: Competitive Price Discrimination ; Membership ; Dynamic Competition ; Competition ; Price ; Consumer Behavior ; Business Model Citation Purchase Related Chica,... View Details
    • 10 Jan 2011
    • Research & Ideas

    Is Groupon Good for Retailers?

    customers more than others. But once discount voucher services become known to most consumers, price discrimination will become considerably more difficult. In principle, discount offers can be customized... View Details
    Keywords: by Carmen Nobel; Advertising; Technology
    • 22 Oct 2014
    • HBS Seminar

    Koleman Strumpf, University of Kansas School of Business

    • Web

    Strategy - Faculty & Research

    contrast, with short-term membership, they do not discriminate between new and old customers with their unit price but only with their membership fees. Overall, the number of consumers poached is smaller... View Details
    • Web

    Finance - Faculty & Research

    price-discriminate with their membership fee and unit price regarding customer purchase behavior. In contrast, with short-term membership, they do not discriminate between new and old customers with their... View Details
    • Profile

    Varnika Menghnani

    be transformed with every new conversation. What is your most memorable classroom moment? We were discussing a case on unsafe mining practices in Africa. A section mate shared his story of having a relative work at this mine in question. He went on to talk about racial... View Details
    • Web

    2023 Reunion Presentations - Alumni

    measures reduce US dependence on supply chains linked to China? And what should we do with prices of imports from Vietnam and Mexico on the rise? Paper on Global Supply Chain Great Reallocation CASE STUDY Acquiring and Engaging Talent for... View Details
    • 18 Oct 2022
    • Research & Ideas

    When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

    algorithm generates fair outcomes. As the algorithm sorts through information to optimize its objective, BEAT detects and eliminates bias at key points in the training process. For instance, BEAT could help a car service charge surge View Details
    Keywords: by Rachel Layne
    • 10 Feb 2023
    • Research & Ideas

    COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated

    broader social impact of their products and platforms,” says Luca. In his years at HBS, Luca has focused his research on, among other things, ways to tackle discrimination in online platforms, coming up with a series of recommendations... View Details
    Keywords: by Scott Van Voorhis; Health; Technology
    • 21 Jul 2021
    • Research & Ideas

    What Does an ESG Score Really Say About a Company?

    Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
    Keywords: by Kristen Senz