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Publications

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  • All HBS Web  (425)
    • News  (20)
    • Research  (383)
    • Multimedia  (1)
  • Faculty Publications  (302)

Show Results For

  • All HBS Web  (425)
    • News  (20)
    • Research  (383)
    • Multimedia  (1)
  • Faculty Publications  (302)
← Page 3 of 425 Results →
  • 18 Jun 2024
  • Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

When Katherine Coffman presents her research findings about how gender stereotypes shape the behavior of men and women in the workplace, she is often asked: What about non-binary individuals? “People understandably keep asking, ‘What about people other than men and... View Details
Keywords: by Michael Blanding
  • 24 Oct 2023
  • Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

Generations of Black business owners have had to fight discrimination to prosper in America, but a new study suggests that these entrepreneurs are now gaining more support in parts of the country when they make their presence known. The study, coauthored by Harvard... View Details
Keywords: by Jay Fitzgerald; Food & Beverage
  • Web

Topics - HBS Working Knowledge

Plant-Based Agribusiness (1) Policy (44) Political Elections (33) Pollution and Pollutants (4) Poverty (3) Power and Influence (72) Practice (1) Prejudice and Bias (60) Price Bubble (6) Price (36) Private Equity (17) Private Ownership (1)... View Details
  • Article

Whites See Racism as a Zero-Sum Game That They Are Now Losing

By: Michael I. Norton and Samuel R. Sommers
Although some have heralded recent political and cultural developments as signaling the arrival of a post-racial era in America, several legal and social controversies regarding "reverse racism" highlight Whites' increasing concern about anti-White bias. We show that... View Details
Keywords: Racism; Zero-sum Game; Bias; Affirmative Action; Prejudice and Bias; Race; Social Issues; United States
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Norton, Michael I., and Samuel R. Sommers. "Whites See Racism as a Zero-Sum Game That They Are Now Losing." Perspectives on Psychological Science 6, no. 3 (May 2011): 215–218.
  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

Most companies rely on artificial intelligence-based algorithms to make a wide variety of business decisions—from pinpointing the products customers prefer to determining which resumes should go to hiring managers. The problem for companies trying to advance racial... View Details
Keywords: by Rachel Layne
  • 21 Feb 2023
  • Research & Ideas

What's Missing from the Racial Equity Dialogue?

context. I believe that once we can articulate how racism harms everyone, we are closer to dismantling the system that harms us all. Broderick Turner is an assistant professor of marketing at Virginia Tech’s Pamplin College of Business and cofounder of the Technology,... View Details
Keywords: by Danielle Kost
  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

Working on a $30 million historical epic about the Tang Dynasty to be set in China, Hollywood screenwriter David Franzoni struggled to make the story appeal to Western audiences. Then Franzoni hit upon an idea: tell the tale through the eyes of a foreign-born general... View Details
Keywords: by Michael Blanding
  • 31 May 2023
  • HBS Case

Why Business Leaders Need to Hear Larry Miller's Story

View Video Editor's note: Watch the video in "full screen" mode for the best viewing experience. If Larry Miller hadn’t concealed his criminal record, would he ever have been given the chance to turn his life around? Would his talent have taken him to Nike, where he... View Details
Keywords: by Jamal Meneide; Entertainment & Recreation; Consumer Products
  • 03 May 2023
  • Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

his research, race and racism in the marketplace, and more. Turner founded and runs the Technology Race and Prejudice Lab, also known as the T.R.A.P. Lab. Barbara DeLollis: Why do you research race and technology? Broderick Turner: As a... View Details
Keywords: by Barbara DeLollis
  • January 2024
  • Case

Deion Sanders: The Prime Effect

By: Hise O. Gibson, Nicole Gilmore and Alicia Dadlani
In 2023, Deion Sanders, known as “Coach Prime,” became head football coach of the University of Colorado Boulder (CU). Sanders was tasked with leading CU’s struggling football program, which had only achieved one winning season in the last 15 years, back to glory. Many... View Details
Keywords: Leadership Style; Leading Change; Management Style; Race; Prejudice and Bias; Sports; Experience and Expertise; Sports Industry; United States; Colorado
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Gibson, Hise O., Nicole Gilmore, and Alicia Dadlani. "Deion Sanders: The Prime Effect." Harvard Business School Case 624-001, January 2024.
  • 02 Jan 2024
  • Cold Call Podcast

Should Businesses Take a Stand on Societal Issues?

Keywords: Re: Hubert Joly
  • 21 Jul 2020
  • Cold Call Podcast

Starbucks Commits to Raising Awareness of Racial Bias

Keywords: & Katherine B. Coffman; Food & Beverage; Service
  • Article

Unconscious Bias Training That Works

By: Francesca Gino and Katherine Coffman
To become more diverse, equitable, and inclusive, many companies have turned to unconscious bias (UB) training. By raising awareness of the mental shortcuts that lead to snap judgments—often based on race and gender—about people’s talents or character, it strives to... View Details
Keywords: Implicit Bias; Social Integration; Empathy; Prejudice and Bias; Employees; Training; Attitudes; Behavior; Organizational Change and Adaptation
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Gino, Francesca, and Katherine Coffman. "Unconscious Bias Training That Works." Harvard Business Review 99, no. 5 (September–October 2021): 114–123.
  • 17 Dec 2018
  • Research & Ideas

Women Receive Harsher Punishment at Work Than Men

The evidence has long shown that women are discriminated against in the workplace. Now it appears that they are even punished more harshly than men when they are in the wrong. A new research paper reveals that when women at Wells Fargo engaged in misconduct, “they were... View Details
Keywords: by Michael Blanding; Financial Services
  • 19 Jan 2015
  • Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

For more than a century, the long, stately rows of Encyclopædia Britannica have been a fixture on the shelves of many an educated person's home—the smooshed-together diphthong in the first word a symbol of old-world erudition and gravitas. So it was a shock to many... View Details
Keywords: by Michael Blanding; Publishing
  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

Having uncovered the scope of discrimination taking place against Black guests and hosts on Airbnb, researcher Michael Luca and his colleagues put together a toolkit to aid managers in recognizing and mitigating discrimination on online platforms. Platforms like Airbnb... View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • Portrait Project

Arielle Anderson

Everyone wants to be seen and accepted. I had gone through life feeling either overlooked and invisible or misunderstood and rejected. Setbacks in childhood left me feeling inadequate in adulthood. I battled crippling social anxiety and faced the realities of View Details
  • 16 Dec 2022
  • Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

In a cluttered online world, few can resist the convenience of an automated ranking when deciding what movie to watch on Netflix or which seafood restaurant looks promising in a Google search. But when it comes to finding a job candidate or someone to do a basic... View Details
Keywords: by Michael Blanding; Technology
  • September 2019 (Revised December 2022)
  • Background Note

African American Inequality in the United States

By: Janice H. Hammond, A. Kamau Massey and Mayra G. Garza
This note describes how historical and on-going policies and practices that discriminate against African Americans led to present-day inequality. Topics include slavery, segregation, Jim Crow laws, “black codes,” and policies and practices relating to criminal justice,... View Details
Keywords: African Americans; Justice; Slavery; Discrimination; Race; Equality and Inequality; Prejudice and Bias; Policy; History; United States
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Hammond, Janice H., A. Kamau Massey, and Mayra G. Garza. "African American Inequality in the United States." Harvard Business School Background Note 620-046, September 2019. (Revised December 2022.)
  • 14 Dec 2016
  • Book

Simple Ways to Take Gender Bias Out of Your Job Ads

Keywords: by Carmen Nobel
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