Phone Operators - Publications - Faculty & Research

24 Jun 2013
Research & Ideas

Is Your iPhone Turning You Into a Wimp?

Looming over his colleagues at six feet, seven inches tall, Bos must contract his body more than most of us when operating a laptop, tablet, or smartphone. But many of us constrict our neck and hunch our shoulders when we use our phones.... View Details

Keywords: by Carmen Nobel; Technology; Consumer Products

March 2010 (Revised April 2014)
Case

American Well: The Doctor Will E-See You Now

By: Elie Ofek and Ron Laufer

What is next for healthcare IT provider American Well, whose innovative Online Care technology allows physicians to deliver care to patients online in real time? Using American Well's platform, patients with non-emergency health concerns can communicate with physicians... View Details

Keywords: Entrepreneurship; Health Care and Treatment; Technological Innovation; Growth and Development Strategy; Market Entry and Exit; Service Delivery; Online Technology; Health Industry

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February 2017
Case

Yemeksepeti: Growing and Expanding the Business Model through Data

By: William R. Kerr, Gamze Yucaoglu and Eren Kuzucu

In October 2016, Nevzat Aydin, co-founder and CEO of Yemeksepeti, the Turkish online food-ordering company, was looking over the company's quarterly results and projections for the upcoming year with his management team. It had been almost a year and a half since Aydin... View Details

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05 Jun 2007
First Look

First Look: June 5, 2007

supplement: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807158 Westin Hotels and Resorts: Operations of a Lifestyle Experience Harvard Business School Case 607-129 Westin Hotels and Resorts adopted a new... View Details

Keywords: Martha Lagace

September 1987
Background Note

What Do Venture Capitalists Do?

By: William A. Sahlman

Presents the results derived from 49 responses to a questionnaire mailed to 100 venture capitalists in late 1984. The purpose of the survey was to shed light on the relationship between venture capitalists and their portfolio companies. The survey revealed that the... View Details

Keywords: Borrowing and Debt; Venture Capital; Investment Portfolio; Recruitment; Surveys; Managerial Roles; Service Operations; Relationships; Service Industry

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Publications - Faculty & Research

Publications Publications Show Results For All HBS Web (119,754) Faculty Publications (37,510) Page 1 of 37,510 Results September 2025 Article Using Satellites and Phones to Evaluate and Promote Agricultural Technology Adoption: Evidence... View Details

September 2, 2021
Article

The Digital Economy Runs on Open Source. Here's How to Protect It.

By: Hila Lifshitz-Assaf and Frank Nagle

Free and open source software (FOSS) is essential to much of the tech we use every day—from cars to phones to planes to the cloud. While traditionally, it was developed by an army of volunteer developers and given away for free, companies are increasingly taking a more... View Details

Keywords: Free And Open-source Software; FOSS; Open Source Distribution; Applications and Software; Collaborative Innovation and Invention; Organizations; Policy; Cybersecurity

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August 2006 (Revised March 2008)
Case

iPod vs. Cell Phone: A Mobile Music Revolution?

By: David B. Yoffie, Travis D. Merrill and Michael Slind

In 2006, a nascent market for music-enabled mobile phones was emerging to challenge Apple Computer's dominant position in the digital music industry. Through its iPod line of portable digital music devices and its iTunes Music Store, Apple controlled more than half of... View Details

Keywords: Music Entertainment; Emerging Markets; Brands and Branding; Sales; Opportunities; Price; Business Model; Mobile and Wireless Technology; Digital Platforms; Service Delivery; Communications Industry; Music Industry

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Faculty & Research

acquisition. Ping’s strong fundamentals made the opportunity appealing: the company operated in a high-growth market, generated the majority of its revenues from subscription-based services, and demonstrated significant growth in its... View Details

28 Nov 2023
Blog Post

Hiring at HBS: How Summer Interns Make an Impact at Duolingo

At Duolingo, one of the main operating principles is “learners first.” To achieve that goal, Duolingo needs a product team who understands, empathizes with, and reflects their users, and this is exactly why they turn to Harvard Business... View Details

Keywords: Technology

2015
Working Paper

Client Service, Compensation, and the Sell-Side Analyst Objective Function: An Empirical Analysis of Relational Incentives in the Investment-Research Industry

By: David A. Maber, Boris Groysberg and Paul M. Healy

This paper investigates how sell-side analysts build and sustain their client networks; the economic gains to successfully managing this challenge; and the metrics through which these incentives are delivered. In a typical semiannual period, the average analyst... View Details

Keywords: Networks; Measurement and Metrics; Operations; Customer Focus and Relationships; Jobs and Positions

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2016
Book

Innovation Equity: Assessing and Managing the Monetary Value of New Products and Services

By: Elie Ofek, Eitan Muller and Barak Libai

This book bridges the gap between what academics know, and what innovation stakeholders—from managers, to investors, to analysts, to consumers—need to know about how new products and services are expected to perform in the marketplace. The book develops a compelling... View Details

Keywords: Innovation; Technology Diffusion; New Products; Customer Lifetime Value; Monetization Strategy; Social Influence; Innovation Adoption; Forecasting Demand; Commercialization; Marketing Strategy; Practice; Customer Value and Value Chain; Research; Innovation and Management; Technology Adoption; Forecasting and Prediction; Product Development

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08 Aug 2011
Research & Ideas

The Death of the Global Manager

while confirming and further exploring some basic challenges that have, more or less, remained the same. "There are three core strategies that any MNC has to pursue to build layers of competitive advantage," Bartlett says. "The first is to use worldwide... View Details

Keywords: by Julia Hanna

03 Jan 2013
Working Paper Summaries

The Value of Advice: Evidence from Mobile Phone-Based Agricultural Extension

Keywords: by Shawn A. Cole; Agriculture & Agribusiness

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Resumes & Cover Letters - Alumni

up to 10 times to track improvement Resumes: Sections, Templates & Examples + – Expected Sections Contact details - Let others know who you are and how to get in touch with you. In addition to your name, you should list your mailing address, View Details

04 Dec 2012
First Look

First Look: December 4

director of all operations in Kibera, is leaving to go to graduate school. Rye Barcott, founder and president, has a new career and a growing family and can no longer play an active role in CFK's operations. Kim Chapman, chair of the U.S.... View Details

Keywords: Carmen Nobel

24 Oct 2023
HBS Case

From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World

But what got him to the top was an unconventional attitude built on persistence and passion. In high school, enamored of electronics, Jobs set out to build a frequency counter—but realized it wouldn’t work without parts from Hewlett Packard. He looked up the View Details

Keywords: by Avery Forman

27 Jun 2017
First Look

First Look at New Research and Ideas, June 27

Karthik, David F. Drake, and Douglas Fearing Abstract—Mobile money systems, platforms built and managed by mobile network operators to allow money to be stored as digital currency, have burgeoned in the developing world as a mechanism to... View Details

Keywords: Sean Silverthorne

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Giving - Alumni

MBA students receive need-based financial aid Learn how you can support students 3,200+ Student and alumni ventures supported by the Harvard Innovation Labs Learn about the Harvard Innovation Labs 27 % Portion of HBS’s operating revenue... View Details

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Help - Alumni

Operations at 617-495-6207, or email gifts@hbs.edu , for further information about crediting. How can I view my giving history? You can view recent giving history by logging in on the Alumni Home Page . Then click on the “My HBS” tab... View Details