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- All HBS Web
(161)
- People (1)
- News (77)
- Research (67)
- Multimedia (1)
- Faculty Publications (13)
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- 02 Jan 2018
- Op-Ed
'Dear Working Knowledge'--Our Favorite Reader Comments of the Year
more of an excuse to spend your hours at the office, lining your workplace's pockets at the expense of your life. It's human nature in this day of "stay at work to show your worth." Thanks, but no thanks! I do my own cooking and... View Details
Keywords: by Sean Silverthorne
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
of both their consumers and regulators. “Usually, with debt collection, the object is to dial for dollars—collect as much as you can in the first phone call, and then outsource the work to the legal system,” says Campbell, whose research... View Details
- 15 Aug 2011
- Research & Ideas
A New Model for Business: The Museum
environment. It sets the rules." Apple, meanwhile, has made an art form out of curation, not only by limiting its product line but also by providing quick, clear explanations--starting with the way the company names its products.... View Details
Keywords: by Carmen Nobel
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
you think back before smart phones and tablets, shopping on line was much less convenient. Today online shopping is omnipresent. Now as we have our discussion, I can use my smartphone to order tonight's... View Details
- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
In many emerging economies, the need to give people in poverty better access to financial services seems obvious. The mobile phone is a perfect vehicle, given their widespread adoption, even among the financially less well off. Designing... View Details
- 01 Nov 2010
- Research & Ideas
How IT Shapes Top-Down and Bottom-Up Decision Making
rise in leased lines and corporate intranets would lead to a rise in centralized decision-making at the top of the corporate ladder. Enabling Micromanagement In the past, communication often depended on faxes, overnight delivery services,... View Details
Keywords: by Carmen Nobel
- 23 Jul 2001
- Research & Ideas
Looking for CEOs in All the Wrong Places
made during the dinner; yet within weeks, the first CEO was interviewing for the telecom post, which he had learned about later through a headhunter's phone call. Why did the telecommunications company use a search firm to talk with the... View Details
- 16 Jun 2009
- First Look
First Look: June 16
invested in the rural areas based on the company's participation in the government-mandated "Connect Every Village" project, China Mobile took advantage of this foundation and created new products and value-added services in order to make its mobile View Details
Keywords: Martha Lagace
- 24 Jun 2013
- Research & Ideas
Is Your iPhone Turning You Into a Wimp?
Looming over his colleagues at six feet, seven inches tall, Bos must contract his body more than most of us when operating a laptop, tablet, or smartphone. But many of us constrict our neck and hunch our shoulders when we use our phones. And statistics show that we use... View Details
- 03 Apr 2009
- What Do You Think?
How Much Obsolescence Can Business and Society Absorb?
knowledge, attitudes and experience will free them from the past and help them become successful leaders in ever-evolving tech-contributor spheres?" What do you think? Original Article The other night a classmate and long-time friend, at the end of a View Details
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
out-of-sync, and out-of-touch mode,” Neeley says. Another challenge, especially during the pandemic: The lines between work and non-work times can get blurred, so managers should be concerned less about productivity dropping and more... View Details
Keywords: by Michael Blanding
- 25 Oct 2016
- First Look
October 25, 2016
can be used to evaluate the implications of marketing actions, consumer heterogeneity, competition, successive technology generations, and globalization. The exposition is filled with vivid examples from a wide array of domains (video games, wireless View Details
Keywords: Sean Silverthorne
- 10 Nov 2009
- First Look
First Look: Nov. 10
operations into four countries, and Digital Chocolate was one of the top developers of soloplayer games for standard mobile phones and iPhones. In 2009, Hawkins was eager for Digital Chocolate to start developing new types of mobile games... View Details
Keywords: Martha Lagace
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
high-paying ones. Wherever possible, health care professionals have shifted from their normal service lines to serve COVID patients. Primary care provider offices and outpatient services are empty. As a result, health care provider... View Details
Keywords: by Danielle Kost
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
tripwire that is often triggered before a person crosses the line and violates the law. A manager who becomes accustomed to disregarding his or her inner voice in the name of shareholders is more likely to rationalize other actions to the... View Details
Keywords: by Carla Tishler
- 08 Aug 2011
- Research & Ideas
The Death of the Global Manager
assume that all the smart people in the world are born within a 20-mile radius of their headquarters." This last factor—of being able to develop and diffuse innovation rapidly around the world—has emerged to become much more important as companies constantly renew... View Details
Keywords: by Julia Hanna
- 24 Nov 2014
- Research & Ideas
Corrupting Silence: Companies Must Speak Up Against Bribes
after, but there is still plenty of clean business they can." Their experience is supported by companies including GE, Statoil, and Fluor that have drawn a bright line internally against paying to play in foreign countries and that... View Details
Keywords: by Michael Blanding
- 06 Feb 2012
- Research & Ideas
Kodak: A Parable of American Competitiveness
line and realized that all the significant pieces used to make Kodak's digital cameras—lens, shutters, electronic screen displays—were manufactured far from the factory floor in Rochester, New York, largely because American companies had... View Details
- 31 Jul 2006
- Research & Ideas
When Not to Trust Your Gut
diagram. If you don't believe us, trace the top of either table on a piece of paper. Now line up your tracing over the other table. As you will see, the two surfaces are identical in size and shape! Just as intuition biases your vision,... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
- 14 Nov 2007
- First Look
First Look: November 14, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208070 iPhone vs. Cell Phone Harvard Business School Case 708-451 The launch of Apple's iPhone marked a pivotal new chapter in the story of mobile music (the uniting of... View Details
Keywords: Martha Lagace