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  • All HBS Web  (184)
    • News  (14)
    • Research  (148)
    • Events  (2)
  • Faculty Publications  (30)

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  • All HBS Web  (184)
    • News  (14)
    • Research  (148)
    • Events  (2)
  • Faculty Publications  (30)
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  • 29 Oct 2013
  • Research & Ideas

Do Employees Work Harder for Higher Pay?

"we have a bigger budget than expected." So the additional dollar was perceived as a gift, Malhotra said. "Those who were promised $3 but then later were given an additional $1 worked significantly harder than the other two groups," he... View Details
Keywords: by Chuck Leddy & Harvard Gazette
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

channels instead persist, with strong odds against upstream suppliers waging a successful defense of material interests. Download the paper: http://www.hbs.edu/research/pdf/11-042.pdf Growth through Heterogeneous Innovations Authors:Ufuk... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2024
  • Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

effect studies from psychology that show that people perceive a price to be fair or unfair based on what surrounds it,” Avery says. For example, think about buying wine. If you don’t know what the cost of... View Details
Keywords: by Anna Lamb, Harvard Gazette
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

to change your life. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54720 in press Health Care Management Review Innovation Contest: Effect of Perceived Support for Learning on Participation By: Jung, Olivia S., Andrea... View Details
Keywords: Dina Gerdeman
  • 16 Nov 2016
  • Research & Ideas

Turning One Thousand Customers into One Million

customers by matching them “by hand” with early suppliers (e.g., Etsy scoured craft fairs to sign up artisans); acquiring them in bulk (Uber ran promotions during concerts and events); and doing whatever it took to make their offerings... View Details
Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
  • 23 Oct 2012
  • First Look

First Look: October 23

allocation of deceased donor kidneys to patients on a waiting list, in a fair and efficient way. We focus on policies that have the same form as the one currently used in the United States. In particular, we consider policies that are... View Details
Keywords: Sean Silverthorne
  • 17 Jan 2018
  • Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

kutaytanir It’s no surprise that business executives make more money than lower-level employees. But when that pay disparity between a CEO and the average worker is perceived as unfair, the result may be more than unhappy workers: A... View Details
Keywords: by Dina Gerdeman
  • 05 May 2011
  • What Do You Think?

How Ethical Can We Be?

that, under the circumstances, "we should be as ethical as the situation around us can determine while at the same time be mindful of the consequences ." Turning to the core issue of the column, why do we so often regard ourselves as more View Details
Keywords: by Jim Heskett
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

consumers in the dining area. On average, restaurants spend 30 percent of their revenue on labor. With increasing focus on fair wages and legislated wage increases, restaurants... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 13 May 2013
  • Research & Ideas

How to Spot a Liar

accepting the proposed split or refusing the allocator's proposal—in which case neither player gets any of the money. Because receivers will often reject offers they perceive as unfair, leaving both parties with nothing, it behooves the... View Details
Keywords: by Carmen Nobel
  • Research Summary

Overview

By: Ashley V. Whillans
Engaged with field work in East Africa, South Asia, and in several large hybrid organizations in the United States, Professor Whillans places a focus on exploring questions with strong theoretical motivation in the social psychological literature and relevant... View Details
  • 16 Dec 2019
  • Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

their wages increased rates of female labor force participation and decreased negative perceptions around women working outside the home. “What we found is counterintuitive,” says Rigol, noting that traditional economic models assume that... View Details
Keywords: by Julia Hanna
  • September 2003 (Revised January 2004)
  • Case

Wal-Mart Stores in 2003

By: Pankaj Ghemawat, Stephen P. Bradley and Ken Mark
Examines Wal-Mart's development over three decades and provides financial and descriptive detail of its domestic operations. In 2003, Wal-Mart's Supercenter business has surpassed its domestic business as the largest generator of revenues. Its international operation... View Details
Keywords: Wages; Fairness; Corporate Strategy; Operations; Labor Unions; Problems and Challenges; Gender; Globalized Firms and Management; Competitive Advantage; Retail Industry; United States
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Ghemawat, Pankaj, Stephen P. Bradley, and Ken Mark. "Wal-Mart Stores in 2003." Harvard Business School Case 704-430, September 2003. (Revised January 2004.)
  • 04 Apr 2023
  • Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology
  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

issue, managers at buyers and suppliers are faced with hundreds of different supply chain programs—from labeling schemes like Fair Trade and organics, to industry association programs like Responsible Care and Sustainable Slopes, to a... View Details
Keywords: by Martha Lagace
  • 01 Jun 2007
  • What Do You Think?

How Should Pay Be Linked to Performance?

can make enormous performance-based incentives in the odd years and none in the even years (ironically, when the large performance-based pay is reported to the public), thus netting a substantial performance bonus while producing little long-term benefits for owners?... View Details
Keywords: by Jim Heskett
  • 02 Jun 2020
  • Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

perceived as a cool phenomenon with a ton of money to be earned if the model can be made to work. Nothing made the point better than former Uber CEO Travis Kalanick’s founding of the startup CloudKitchens. The economics are appetizing... View Details
Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage
  • 08 Oct 2018
  • Research & Ideas

Knowing What Your Boss Earns Can Make You Work Harder

percent of the truth, despite sizable rewards. Unexpected results The research results were sometimes counterintuitive, Cullen says. For example, employees worked harder after discovering how much their managers made. For every 1 percent higher in the View Details
Keywords: by Rachel Layne
  • 16 Aug 2011
  • First Look

First Look: August 16

adapt to the behavioral biases of employees to "sort in" ("sort away") attractive (unattractive) employees; such schemes may also reduce a firm's wage bill. Consequence-Cause Matching: Looking to the Consequences of... View Details
Keywords: Sean Silverthorne
  • 15 Oct 2001
  • Research & Ideas

What You Don’t Know About Making Decisions

and group harmony usually disappear in the absence of active listening. Perceived Fairness. A real-time measure of perceived fairness is the level of participation that's... View Details
Keywords: by David A. Garvin & Michael A. Roberto
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