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  • All HBS Web  (193)
    • News  (29)
    • Research  (143)
    • Multimedia  (2)
  • Faculty Publications  (20)

Show Results For

  • All HBS Web  (193)
    • News  (29)
    • Research  (143)
    • Multimedia  (2)
  • Faculty Publications  (20)
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  • 09 Jul 2007
  • Research & Ideas

Five Steps to Better Family Negotiations

These characteristics lead to stronger loyalty and sensitivity to one another but also greater reactivity in their interactions. Family relationships also have deeply ingrained patterns that have developed over years of interacting.... View Details
Keywords: by John A. Davis and Deepak Malhotra
  • 08 Mar 2022
  • Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

protagonists—whether in person or virtually—narrowed these gaps. Male students rated cases with an in-class female protagonist more highly than cases in which the protagonist didn’t come to class. The same pattern was true for female... View Details
Keywords: by Colleen Ammerman and Boris Groysberg
  • 30 Jul 2013
  • First Look

First Look: July 30

schools choose to display on their websites. First, the data strongly rejects patterns predicted by classic models of voluntary disclosure. In contrast with the traditional unraveling hypothesis, top schools are least likely to display... View Details
Keywords: Anna Secino
  • 13 Dec 2021
  • Research & Ideas

The Unlikely Upside of Mergers: More Diverse Management Teams

promoted women and people of color. The diversifying effect was not as pronounced in mergers that involved companies from different industries. "The disruption allows these patterns to be changed for the better." As part of his study,... View Details
Keywords: by Lane Lambert
  • 24 Jun 2002
  • Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

people for whom that pattern of behavior made them a success, but there are a lot of people who have that same pattern of behavior who wind up as drunks in the alley." Success is a tough problem for... View Details
Keywords: by Martha Lagace
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

When the customer says "jump," they ask "how high?" They offer additional product features and services to their customers, but fail to receive prices that cover the costs for these additional features and services. How can companies View Details
Keywords: by Robert S. Kaplan
  • 15 Oct 2001
  • Research & Ideas

What You Don’t Know About Making Decisions

linked with superior outcomes. While they are no guarantee of success, their combined presence sharply improves the odds that you'll make a good decision. Multiple Alternatives. When groups consider many alternatives, they engage in more thoughtful analysis and usually... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

ways that avoid the mistakes of industrial policies in the past. Empirical evidence is also mixed with some recent work suggesting that much of the potential and for export growth and export diversification into more attractive market... View Details
Keywords: by Christian Ketels
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

organization is ready both in terms of the systemic culture and pattern of management that exists.” Too often CEOs turn to HR to create a training program when faced with a problem. The CEO avoids opening a... View Details
Keywords: by Roberta Holland; Education
  • 01 Jun 2015
  • Research & Ideas

The Surprising Benefits of Oversharing

should loudly trumpet their A rankings as a matter of course. Then B-ranked restaurants or schools would reveal their rankings, to separate themselves from the Cs. The pattern would continue to the C establishments and so on. "The... View Details
Keywords: by Michael Blanding
  • 12 Oct 2022
  • Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

consequence of the “scapegoating” that can happen whenever a crisis gets blamed on a particular group. The most troubling aspect of the phenomenon, Luca says, is that the discrimination could have to some extent been avoided if the... View Details
Keywords: by Pamela Reynolds; Technology; Travel
  • 30 Jun 2003
  • Research & Ideas

Are You Supporting Your B Players?

high-performing organizations that cultivate all their employees, and offered advice on improving management skills. ...if you ignore [B players] long enough, they begin to see themselves as low performers.— Thomas J. DeLong It is all too easy for hard-driving managers... View Details
Keywords: by Martha Lagace
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

humans are often irrational—and the fact that the logic of real-world decisions therefore sometimes flies in the face of established economic theory. “Most of my research projects are motivated by puzzles or strange patterns of behavior I... View Details
Keywords: by Carmen Nobel; Education
  • 12 Oct 2011
  • Research & Ideas

Creating Online Ads We Want to Watch

online videos by simply turning away, opening another browser window, or chatting with someone. "It's not at all hard to avoid an ad online even if you can't technically skip it," he says. “It's not at all hard to View Details
Keywords: by Carmen Nobel; Consumer Products
  • 07 Jun 2016
  • First Look

June 7, 2016

avoidance (Slemrod, 2004; Crocker and Slemrod, 2005; Chen and Chu, 2005) by showing that increases in institutional ownership are associated with increases in tax avoidance. Using the Russell index reconstitution setting to isolate... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2018
  • First Look

New Research and Ideas, October 16, 2018

DSMC holds as a consistent pattern in a dynamic equilibrium. Given DSMC, clusters of firms making different complementary goods, including open platforms with surrounding ecosystems, can survive and compete effectively against integrated... View Details
Keywords: Dina Gerdeman
  • 07 Jun 2010
  • Research & Ideas

Improving Brand Recognition in TV Ads

some of those consumer eyeballs. In "Moment-to-Moment Optimal Branding in TV Commercials: Preventing Avoidance by Pulsing," forthcoming in Marketing Science, Teixeira and coauthors Michel Wedel of the University of Maryland and... View Details
Keywords: by Julia Hanna; Media & Broadcasting; Entertainment & Recreation
  • 10 Nov 2020
  • Sharpening Your Skills

Research News and Tips: Innovating Across Time Zones

zones As companies expand operations across the globe, they must grapple with time gaps during which employees cannot collaborate (i.e., lost productivity). To study this phenomenon, a research team studied communication patterns among... View Details
Keywords: by Sean Silverthorne
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

development of an instructional program based on them. Perhaps most important, Groopman describes how and why doctors sometimes make tragic mistakes. These are mistakes that occur because of miscommunication (the failure to say "tell me again"); too heavy a... View Details
Keywords: by Jim Heskett
  • 05 Aug 2010
  • What Do You Think?

What Is Customer Opinion Good For?

products arise from strong insight, gut feel and imagination. Bad ideas, lousy products or services can be avoided by serious market research." Andy Robin pointed out that in the semiconductor business "one still had to spend a lot of... View Details
Keywords: by Jim Heskett; Technology
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