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Show Results For
- All HBS Web
(1,617)
- People (4)
- News (255)
- Research (1,012)
- Events (3)
- Multimedia (12)
- Faculty Publications (441)
- June 2015 (Revised November 2016)
- Case
2012 Obama Campaign: Learning in the Field
By: Leonard A. Schlesinger and Jason Gray
The development and utilization of an intentional Field learning strategy developed for the Obama for President campaign in 2012 following an after action Review calling for it after the 2008 elections View Details
Keywords: Training; Political Campaigns; Learning Organizations; Learning; Political Elections; Organizational Change and Adaptation; United States
Schlesinger, Leonard A., and Jason Gray. "2012 Obama Campaign: Learning in the Field." Harvard Business School Case 315-127, June 2015. (Revised November 2016.)
Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased... View Details
- 1996
- Chapter
When to Learn How and When to Learn Why: Appropriate Organizational Learning Processes as a Source of Competitive Advantage
By: A. Edmondson and B. Moingeon
Keywords: Learning; Competitive Advantage; Organizational Change and Adaptation; Organizational Design
Edmondson, A., and B. Moingeon. "When to Learn How and When to Learn Why: Appropriate Organizational Learning Processes as a Source of Competitive Advantage." In Organizational Learning and Competitive Advantage, by B. Moingeon and A. Edmondson. London: Sage Publications, 1996.
- 2011
- Chapter
On Organizational Learning by Chris Argyris and Donald A. Schön
By: Faaiza Rashid
Rashid, Faaiza. "On Organizational Learning by Chris Argyris and Donald A. Schön." In The Multimedia Encyclopedia of Organization Theory: From Taylor to Today, edited by Erhard Friedberg. Paris: R&O Multimedia, 2011. Multimedia.
- 2000
- Working Paper
Overcoming the "Silent Killers" to Strategy Implementation and Organizational Learning
By: Michael Beer and Russell Eisenstat
- Article
Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change
By: A. Tucker and A. Edmondson
The importance of hospitals learning from their failures hardly needs to be stated. Not only are matters of life and death at stake on a daily basis, but also an increasing number of U.S. hospitals are operating in the red. This article reports on in-depth qualitative... View Details
Tucker, A., and A. Edmondson. "Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change." California Management Review 45, no. 2 (Winter 2003). (Winner of Accenture Award For the article published in the California Management Review that has made the most important contribution to improving the practice of management.)
- 2011
- Chapter
The Importance of Work Context in Organizational Learning from Error
By: Lucy H. MacPhail and Amy C. Edmondson
MacPhail, Lucy H., and Amy C. Edmondson. "The Importance of Work Context in Organizational Learning from Error." In Errors in Organizations, edited by D. Hoffman and M. Frese. Routledge, 2011.
- 2017
- Article
Organizational Support for Learning and Contribution to Improvement by Frontline Staff
By: Olivia Jung, Andrea Blasco and Karim R. Lakhani
Jung, Olivia, Andrea Blasco, and Karim R. Lakhani. "Organizational Support for Learning and Contribution to Improvement by Frontline Staff." Academy of Management Best Paper Proceedings (2017).
- November 1992
- Article
Executive Succession and Organization Outcomes in Turbulent Environments: An Organizational Learning Approach
By: Michael Tushman, B. Virany and E. Romanelli
Tushman, Michael, B. Virany, and E. Romanelli. "Executive Succession and Organization Outcomes in Turbulent Environments: An Organizational Learning Approach." Organization Science 3, no. 4 (November 1992): 72–92.
- 2022
- Working Paper
Developing a Sustainable High Commitment, High Performance System of Organizing, Managing, and Leading: An Actionable Systems Theory of Change and Development
By: Michael Beer
This paper presents a theory for developing an adaptive high commitment, high performance system of organizing, managing, and leading. It is a synthesis of my 50 years of action and field research presented in my books and articles. It operationalized and makes... View Details
Keywords: Organizational Learning; Organizational Change and Adaptation; Leadership; Management Practices and Processes
Beer, Michael. "Developing a Sustainable High Commitment, High Performance System of Organizing, Managing, and Leading: An Actionable Systems Theory of Change and Development." Harvard Business School Working Paper, No. 23-016, September 2022.
- March 1993
- Background Note
Stages Theory, The: A Framework for IT Adoption and Organizational Learning
By: Richard L. Nolan, David Croson and Katherine Seger
Describes Professor Richard Nolan's Stages Theory of Information Technology adoption by organizations. View Details
Keywords: Information; Body of Literature; Information Management; Information Publishing; Adoption; Organizational Structure; Organizational Design; Decision Making; Information Technology Industry
Nolan, Richard L., David Croson, and Katherine Seger. "Stages Theory, The: A Framework for IT Adoption and Organizational Learning." Harvard Business School Background Note 193-141, March 1993.
- 2004
- Working Paper
The Recovery Window: Organizational Learning Following Ambiguous Threats in High-Risk Organizations
By: Amy C. Edmondson, Michael A. Roberto, Richard M.J. Bohmer, Erika M. Ferlins and Laura R. Feldman
- January 2022 (Revised November 2023)
- Case
Expanding the Culture of Learning at Kraft Heinz
By: Ashley V. Whillans and Carolyn Watson
The Kraft Heinz Company (KHC) was an American food company formed in 2015 by the merger of Kraft Foods Group, Inc and the H.J. Heinz Company. The company sold food products like Heinz Ketchup, Kraft Mac & Cheese, Kool-Aid, and Philadelphia cream cheese to supermarkets,... View Details
Keywords: Learning; Culture; Work Culture; Workplace Practices; Mergers; Mergers and Acquisitions; Competitive Advantage; Human Capital; Training; Performance Evaluation; Growth and Development; Personal Development and Career; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Food and Beverage Industry
Whillans, Ashley V., and Carolyn Watson. "Expanding the Culture of Learning at Kraft Heinz." Harvard Business School Case 922-036, January 2022. (Revised November 2023.)
NGOs and Organizational Change
The organizational dynamics of non-governmental organizations (NGOs) have become increasingly complex as they have evolved from small local groups into sophisticated multinational organizations with global networks. Alnoor... View Details
- 2017
- Other Teaching and Training Material
Organizational Behavior Reading: Negotiation
By: Max Bazerman, Francesca Gino and Katherine Shonk
Core Curriculum in Organizational Behavior is a series of readings that cover fundamental course material in Organizational Behavior. Readings include videos and interactive illustrations to help students master complex concepts. Managerial, executive, and... View Details
Bazerman, Max, Francesca Gino, and Katherine Shonk. "Organizational Behavior Reading: Negotiation." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8408, 2017. Electronic.
- Research Summary
Learning Organizations
David A. Garvin is studying how companies pursue improvement and change through efforts to stimulate organizational learning. He has found the following activities to be common in learning organizations: intelligence gathering; experimentation; learning from... View Details
- 05 Jul 2006
- Working Paper Summaries
Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units
- 18 Apr 2000
- Research & Ideas
Learning in Action
"The most effective learning strategy depends on the situation," writes David A. Garvin. "There is no stock answer, nor is there a single best approach." In Learning in Action, he illustrated the diversity... View Details
Keywords: by David A. Garvin
- June 2007
- Article
Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units
By: A. L. Tucker, I. Nembhard and A. C. Edmondson
Tucker, A. L., I. Nembhard, and A. C. Edmondson. "Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units." Management Science 53, no. 6 (June 2007): 894–907.