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  • September 1997 (Revised October 1997)
  • Case

Information at the World Bank: In Search of a Technology Solution (B)

By: W. Earl Sasser and Josep Valor
Acting on his vision to make the World Bank a knowledge institution, bank President Wolfensohn announces the creation of an Information and Knowledge Management Council and an Information Solutions Group, headed by a newly nominated CEO, Mohamed Muhsin. This case... View Details
Keywords: Organizational Change and Adaptation; Information Technology; Knowledge Management; Management Teams; Information Management; Banks and Banking; Banking Industry
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  • April 2007
  • Article

Knowledge-based Innovation: Emergence and Embedding of New Practice Areas in Management Consulting Firms

By: N. Anand, H. K. Gardner and T. Morris
How do innovative knowledge-based structures emerge and become embedded in organizations? We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management... View Details
Keywords: Knowledge; Innovation and Invention; Management Practices and Processes; Organizational Structure; Economy; Management Analysis, Tools, and Techniques; Experience and Expertise; Service Operations; Consulting Industry
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  • 2012
  • Chapter

Knowledge-based Innovation: Emergence and Embedding of New Practice Areas in Management Consulting Firms

By: Heidi K. Gardner, N. Anand and Tim Morris
How do innovative knowledge-based structures emerge and become embedded in organizations? We drew on theories of knowledge-intensive firms, communities of practice, and professional service firms to analyze multiple cases of new practice area creation in management... View Details
Keywords: Competency and Skills; Innovation and Invention; Knowledge; Organizations; Practice; Mathematical Methods; Consulting Industry
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    Amy C. Edmondson

    Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of... View Details

    Keywords: health care; nonprofit industry; professional services; consulting
    • Research Summary

    THEME #1: BUILDING CAPABILITIES THROUGH TEAM FAMILIARITY

    Are organizational capabilities simply the aggregation of individual skills and experience, or do they also depend on particular connections between individuals developed through prior work experience?  Since a capability consists of the accumulated... View Details

    • 04 Mar 2010
    • Working Paper Summaries

    The Determinants of Individual Performance and Collective Value in Private-Collective Software Innovation

    Keywords: by Ned Gulley & Karim R. Lakhani; Video Game; Web Services

      Michael L. Tushman

      Michael Tushman holds degrees from Northeastern University (B.S.E.E.), Cornell University (M.S.), and the Sloan School of Management at M.I.T. (Ph.D.). Tushman was on the faculty of the Graduate School of Business, Columbia University, from 1976 to 1998 where he was... View Details

      • June 2016
      • Article

      Wicked Problem Solvers: Lessons from Successful Cross-industry Teams

      By: Amy C. Edmondson
      Companies today increasingly rely on teams that span many industries for radical innovation, especially to solve “wicked problems.” So leaders have to understand how to promote collaboration when roles are uncertain, goals are shifting, expertise and organizational... View Details
      Keywords: Groups and Teams; Leadership Style; Collaborative Innovation and Invention
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      • Research Summary

      Resource-Based Entrepreneurship

      By: Myra M. Hart
      Myra M. Hart is investigating the relationship between an entrepreneur's industry-specific experience and the success of large-scale startups. Her work focuses on the links between the entrepreneur's knowledge and reputation resources-developed in the same or a... View Details
      • June 1991 (Revised April 1997)
      • Background Note

      Managing the Multibusiness Corporation

      By: David J. Collis
      Lays out some ideas on how to restructure a multibusiness corporation. Identifies sixteen elements of organization design, and then applies contingency theory to argue that these elements need to be aligned with the tasks the corporation uses to create value across its... View Details
      Keywords: Restructuring; Organizational Design; Organizational Structure; Alignment; Corporate Strategy; Theory; Value Creation
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      • 2015
      • Chapter

      Deep Smarts as the Underpinnings of Dynamic Capabilities

      By: Dorothy A. Leonard and Michelle Barton
      Both ordinary and dynamic capabilities depend upon the deep smarts, i.e., business-critical, experience-based knowledge, held in the heads of an organization’s top talent. This chapter examines the links between individual and organizational capabilities and presents... View Details
      Keywords: Management Skills; Experience and Expertise; Innovation and Invention
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      • Research Summary

      My broad research interests include leadership, leader development, leading change, and organizational failures. However, my current focus for the past several years has been around LEADER DEVELOPMENT: How do leaders develop? How can we assist in the development of... View Details
      • Research Summary

      Vicarious Learning in Organizations

      To advance the study of how individuals learn through their interactions with others, Professor Myers has adopted a vicarious learning theory lens. Vicarious learning allows individuals to learn from the outcomes of others’ experiences, rather than solely their own... View Details

      Keywords: Learning And Development; Learning; Health Industry
      • 14 Apr 2014
      • Working Paper Summaries

      Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces

      Keywords: by Jesse Shore, Ethan Bernstein & David Lazer
      • Research Summary

      THEME #2: BUILDING CAPABILITIES THROUGH VARIATION

      Prior work has yet to establish definitively the role that variation (e.g. in individuals' activities or organizational processes) plays in the development of capabilities.  Variation is usually either not considered (e.g., the learning curve examines... View Details

      • April 2020
      • Article

      Long-term Firm Growth: An Empirical Analysis of U.S. Manufacturers 1959–2015

      By: Giovanni Dosi, Marco Grazzi, Daniele Moschella, Gary P. Pisano and Federico Tamagni
      Firm growth is an essential feature of market economies, shaping together macroeconomic performance and the evolution of industry structures. As a potential indicator of organizational “fitness” within a competitive environment, firm growth is also a central concern to... View Details
      Keywords: Firm Growth; Organizations; Growth and Development; Theory; Analysis; Production; Data and Data Sets
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        Leslie A. Perlow

        Leslie Perlow is the Konosuke Matsushita Professor of Leadership in the Organizational Behavior Unit at Harvard Business School. She recently launched a second year elective, Crafting Your Life: The First 10 Years Post MBA. This course encourages students to... View Details

        • 2011
        • Working Paper

        The Institutional Logic of Great Global Firms

        By: Rosabeth Moss Kanter
        Theories of the firm have been dominated by a legacy of ideas from early industrialization that pose zero-sum opposition between capital and labor (or capital and nearly everything else), differentiating the economy from society and often posing irreconcilable... View Details
        Keywords: Economy; Capital; Globalized Firms and Management; Labor; Corporate Social Responsibility and Impact; Practice; Conflict of Interests; Social Issues; Theory
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        • 25 Apr 2012
        • Research & Ideas

        The Importance of Teaming

        team's composition may change at any given moment. Teaming, she says, is essential to organizational learning. She elaborates on this concept in her new book, Teaming: How Organizations Learn, Innovate, and Compete in the View Details
        Keywords: Re: Amy C. Edmondson
        • 12 Apr 2007
        • Working Paper Summaries

        From Manufacturing to Design: An Essay on the Work of Kim B. Clark

        Keywords: by Sylvain Lenfle & Carliss Y. Baldwin; Manufacturing