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- All HBS Web (172)
- Faculty Publications (37)
- 16 Oct 2012
- First Look
First Look: October 16
organizations that have successfully tapped their data assets, diverse perspectives, and deep knowledge to build an organizational decision-making capability. The book introduces a model that utilizes the collective View Details
Keywords: Sean Silverthorne
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
decisions. Analytics are important, but judgment and critical thinking ultimately set the roadmap. All employees, not just the data scientists, use data to develop new insights and foresight instead of relying on past experience. Given... View Details
- 01 Feb 2001
- News
What Makes a Good Leader
things can run smoothly for as long as possible. It's often a judgment call." Name: Rosabeth Moss Kanter, Ernest L. Arbuckle Professor of Business Administration Courses she teaches: Managing Change (MBA elective); Leading Change and... View Details
Keywords: Management
- Web
Human Behavior & Decision-Making - Faculty & Research
on her judgment ("I must still have feelings for him"). In this paper, we report a series of five studies examining how the perceived spontaneity of thought influences the extent to which it is believed to yield meaningful self-insight... View Details
- 23 Sep 2015
- Research & Ideas
Men Want Powerful Jobs More Than Women Do
tenured professor in the Negotiations, Organizations & Markets (NOM) unit at HBS; Caroline Wilmuth, who is pursuing a doctorate in organizational behavior at Harvard, and Alison Wood Brooks, an assistant professor in the NOM unit. On... View Details
Keywords: by Carmen Nobel
- 24 Jun 2014
- First Look
First Look: June 24
innovation is attracting exceptional creative talent. Or making the right investments. Or breaking down organizational silos. All of these things may help-but there's only one way to ensure sustained innovation: you need to lead it-and... View Details
Keywords: Sean Silverthorne
- Web
Topics - HBS Working Knowledge
Communication (42) Investment Activism (12) Investment Banking (6) Investment Funds (12) Investment Portfolio (8) Investment Return (12) Investment (78) Job Cuts and Outsourcing (12) Job Design and Levels (7) Job Interviews (3) Job Offer (3) Job Search (11) Jobs and... View Details
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
gift that he hated at the beginning but then came to love) is the idea that curiosity and judgment can’t coexist; you’re either in one mode or the other. When we see things that are different—people who are different, views that are... View Details
Keywords: by Jen McFarland Flint
- June 2020 (Revised October 2020)
- Case
What Went Wrong with Boeing's 737 Max?
By: William W. George and Amram Migdal
This case describes the development of the Boeing 737 Max airplane model and the events leading up to two tragic plane crashes, in which a total of 346 people died: the crash of Lion Air flight 610 on October 29, 2018, in Indonesia, and the crash of Ethiopian Airlines... View Details
Keywords: Communication; Communication Intention and Meaning; Communication Strategy; Forms of Communication; Announcements; Decision Making; Decision Choices and Conditions; Judgments; Ethics; Moral Sensibility; Values and Beliefs; Globalization; Global Strategy; Governance; Corporate Accountability; Governance Controls; Human Resources; Resignation and Termination; Leadership; Leadership Style; Management; Business or Company Management; Crisis Management; Management Practices and Processes; Management Skills; Management Style; Management Systems; Risk Management; Time Management; Markets; Demand and Consumers; Digital Platforms; Supply and Industry; Duopoly and Oligopoly; Industry Structures; Operations; Product Development; Organizations; Organizational Change and Adaptation; Organizational Culture; Outcome or Result; Failure; Success; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Risk and Uncertainty; Safety; Strategy; Transportation; Air Transportation; Aerospace Industry; Air Transportation Industry; Africa; Ethiopia; Asia; Indonesia; North and Central America; United States; Seattle; Chicago
George, William W., and Amram Migdal. "What Went Wrong with Boeing's 737 Max?" Harvard Business School Case 320-104, June 2020. (Revised October 2020.)
- 03 Feb 2009
- First Look
First Look: February 3, 2009
behavior, distorted risk preferences, corrosion of organizational culture, and reduced intrinsic motivation. Rather than dispensing goal setting as a benign, over-the-counter treatment for motivation, managers and scholars need to... View Details
Keywords: Martha Lagace
- November 2018
- Article
Worthy of Swift Trust? How Brief Interpersonal Contact Affects Trust Accuracy
By: Oliver Schilke and Laura Huang
Organizational scholars have long underscored the positive consequences of trust, yet trust can also have dysfunctional effects if it is not placed wisely. Though much research has examined conditions that increase individuals’ tendencies to trust others, we know very... View Details
Schilke, Oliver, and Laura Huang. "Worthy of Swift Trust? How Brief Interpersonal Contact Affects Trust Accuracy." Journal of Applied Psychology 103, no. 11 (November 2018): 1181–1197.
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
Summing Up Is Good Timing in Management Primarily a Function of Strategy or Culture? Timing in executing change is an important responsibility of leadership. Responses to this month’s column suggest that if timing is the result of one person’s judgment, that View Details
- 17 Jan 2011
- Research & Ideas
Being the Boss
exercise their own judgment. They think something else is more important. It's up to you to set deadlines and make your priorities clear. They don't understand what you want. Making directions more and more explicit can only go so far. Most work today requires some... View Details
Keywords: by Carmen Nobel
- 10 May 2010
- Research & Ideas
What Top Scholars Say About Leadership
histories. Harvard Business School as an institution has often been at the forefront of developing new multidisciplinary fields inside business education, such as strategy and organizational behavior. As part of the Centennial we saw a... View Details
- 04 Jan 2022
- What Do You Think?
Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?
cause or not. Each situation is different. It may depend on the nature of the CEO’s shortcomings and the terms of their contract. Was the problem merely poor company performance (rarely regarded as “cause”), poor judgment (a borderline... View Details
Keywords: by James Heskett
- 24 Jul 2012
- First Look
First Look: July 24
high-powered incentives lead to greater screening effort and more profitable lending, their power is muted by both deferred compensation and the limited liability typically enjoyed by credit officers. Second, we present direct evidence that incentive contracts distort... View Details
Keywords: Sean Silverthorne
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
training typically doesn’t yield the return on investment in improved organizational effectiveness and performance that companies expect. “Individual development has to take place in the context of a larger change process motivated by the... View Details
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
and understand the input needed and the internal workflow used by businesses in order to trust AI’s judgments and validate results. Organizational shift: Towards a more open and experimental culture. ML/AI... View Details
Keywords: by Rocio Wu
- 17 Oct 2018
- Research & Ideas
Pro Basketball Coaches Display Racial Bias When Selecting Lineups
percent Latino and 0.6 percent Asian). When it comes to NBA coaches, however, the exact opposite is true: there are six black head coaches among 30 teams, or just 20 percent of the league. Research by Harvard Business School Assistant Professor Letian Zhang, who... View Details
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
Sports Are Played and Games Are Won. It was biased judgment on the part of supposedly unbiased referees and umpires. They hypothesize that the cause is a natural tendency to avoid excessive booing by the home team crowd, particularly in... View Details
Keywords: by Jim Heskett