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  • All HBS Web  (5,578)
    • People  (7)
    • News  (849)
    • Research  (3,876)
    • Events  (11)
    • Multimedia  (18)
  • Faculty Publications  (2,824)
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  • February 2021
  • Case

A Cultural Transformation at Southeastern Grocers

By: Suraj Srinivasan, Jonah S. Goldberg and Joseph A. Paul
When Anthony Hucker, the CEO of Southeastern Grocers (SEG), took over in that role in July 2017, the company was in dire financial and operational condition and was headed towards bankruptcy. SEG, the fifth largest grocery chain in the U.S. in early 2021, operated... View Details
Keywords: Business Transformation; Strategy Execution; Retail; Organizational Culture; Transformation; Growth and Development Strategy; Performance; Success; Food and Beverage Industry; Food and Beverage Industry; United States; Florida
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Srinivasan, Suraj, Jonah S. Goldberg, and Joseph A. Paul. "A Cultural Transformation at Southeastern Grocers." Harvard Business School Case 121-049, February 2021.
  • 1997
  • Working Paper

Changing Formal and Informal Structure to Enhance Organizational Knowledge

By: Tracy A. Thompson and Kathleen L. McGinn
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Thompson, Tracy A., and Kathleen L. McGinn. "Changing Formal and Informal Structure to Enhance Organizational Knowledge." Harvard Business School Working Paper, No. 98-060, December 1997.
  • 1998
  • Chapter

Changing Formal and Informal Structure to Enhance Organizational Knowledge

By: T. Thompson and Kathleen L. Valley
Keywords: Organizational Change and Adaptation; Organizational Structure; Knowledge Acquisition
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Thompson, T., and Kathleen L. Valley. "Changing Formal and Informal Structure to Enhance Organizational Knowledge." In Strategic Flexibility: Managing in a Turbulent Environment, edited by G. Hamel, C. K. Prahalad, H. Thomas, and D. O'Neal, 137–154. Chichester, England: John Wiley & Sons, 1998.
  • June 2025
  • Case

Transforming a Titan (A)

By: George Serafeim and Lena Duchene
Dimitri Papalexopoulos, fourth-generation CEO of TITAN Cement, must decide whether to keep leading the 120-year-old, family-controlled firm or hand the reins to new management. Over 26 years he has turned TITAN from a domestic player into an internationally diversified... View Details
Keywords: Digitalization; Digital; Family Firms; Succession Planning; CEO Succession; CEO Role; Decarbonization; Resilience; Innovation; Organizational Transformations; AI and Machine Learning; Digital Strategy; Digital Transformation; Family Business; Family Ownership; Climate Change; Transformation; Crisis Management; Leadership; Management Succession; Growth Management; Industrial Products Industry; Construction Industry; Greece; Europe; United States
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Serafeim, George, and Lena Duchene. "Transforming a Titan (A)." Harvard Business School Case 125-121, June 2025.
  • 1 Aug 1997
  • Conference Presentation

Beyond Armchair Feminism: EnGendering Organizational Change

By: R. Ely and Debra E. Meyerson
Keywords: Gender; Organizational Culture; Organizational Change and Adaptation
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Ely, R., and Debra E. Meyerson. "Beyond Armchair Feminism: EnGendering Organizational Change." Paper presented at the Academy of Management Annual Meeting, Boston, August 01, 1997.
  • August 2001
  • Article

Studying Organizational Change and Development: Challenges for Future Reseach

By: A.M. Pettigrew, R W Woodman and K. Cameron
Citation
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Pettigrew, A.M., R W Woodman, and K. Cameron. "Studying Organizational Change and Development: Challenges for Future Reseach." Academy of Management Journal 44, no. 4 (August 2001): 697–713.
  • 1 Aug 1996
  • Conference Presentation

Beyond Armchair Feminism: EnGendering Organizational Change

By: R. Ely and D. Meyerson
Keywords: Gender; Organizations; Change
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Ely, R., and D. Meyerson. "Beyond Armchair Feminism: EnGendering Organizational Change." Paper presented at the Academy of Management Annual Meeting, August 01, 1996.
  • 1994
  • Chapter

U.S. Competitiveness and the Aging Workforce: Toward Organizational and Institutional Change

By: R. M. Kanter
Keywords: Organizational Change and Adaptation; Human Capital; Age; Competition; Trade; United States
Citation
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Kanter, R. M. "U.S. Competitiveness and the Aging Workforce: Toward Organizational and Institutional Change." In Aging and Competition: Rebuilding the U.S. Workforce, edited by J. A. Auerbach and J.C. Welch. Washington, D.C.: National Planning Association, 1994.
  • 2021
  • Article

How Top Managers Use the Entrepreneurial Gap to Drive Strategic Change

By: Robert L. Simons and Antonio Davila
Prior research provides strong evidence for the association between business strategy and the design and use of management control systems. We complement this research by examining the role of management control systems in situations of strategic change. We report the... View Details
Keywords: Management Control Systems; Accountability; Strategic Change; Organization Change And Adaptation; Organizational Performance; Management Systems; Organizational Structure; Corporate Accountability; Organizational Change and Adaptation; Performance
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Simons, Robert L., and Antonio Davila. "How Top Managers Use the Entrepreneurial Gap to Drive Strategic Change." European Accounting Review 30, no. 4 (2021): 583–609.
  • 31 Mar 2011 - 1 Apr 2011
  • Conference Presentation

Organizational Toolmaking: Transformations in the Influence of Experts

By: Anette Mikes
Keywords: Organizations; Power and Influence; Transformation
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Mikes, Anette. "Organizational Toolmaking: Transformations in the Influence of Experts." Paper presented at the Workshop on Management Accounting as a Social and Organizational Practice, Paris, France, March 31–April 1, 2011.
  • October 1991
  • Background Note

Management Power and Style: Implications for Information Technology and Organizational Change

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Linder, Jane C. "Management Power and Style: Implications for Information Technology and Organizational Change." Harvard Business School Background Note 192-065, October 1991.
  • April 2023 (Revised July 2023)
  • Case

Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco

By: Emily Truelove, Michelle Zhang and Alpana Thapar
Dena Almansoori, the first female and one of the youngest members of the United Arab Emirates-based e&’s leadership team, joined in 2020 just before e& began a strategic transition from being a regional telecommunications company to becoming a global technology... View Details
Keywords: Leadership; Culture; Transformation; Technology; Telecommunications; Employee Mobility; Talent; Leading Change; Human Resources; Telecommunications Industry; Technology Industry; Middle East; United Arab Emirates
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Truelove, Emily, Michelle Zhang, and Alpana Thapar. "Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco." Harvard Business School Case 423-040, April 2023. (Revised July 2023.)
  • September 2011 (Revised October 2014)
  • Case

Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (A)

By: Michael Tushman and David Kiron
In 2005, Ganesh Natarajan, CEO of Zensar, a Pune, India-based software company, and his senior management team are considering consolidating staff and resources at the firms. Natarajan proposes an additional, possible controversial business unit to the proposed new... View Details
Keywords: Change Management; Technological Innovation; Leading Change; Product Launch; Organizational Change and Adaptation; Organizational Structure; Information Technology Industry
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Tushman, Michael, and David Kiron. "Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (A)." Harvard Business School Case 412-036, September 2011. (Revised October 2014.)
  • 19 Feb 2016
  • Working Paper Summaries

‘Does 'What We Do' Make Us 'Who We Are'? Organizational Design and Identity Change at the Federal Bureau of Investigation

Keywords: by Ranjay Gulati, Ryan Raffaelli, and Jan Rivkin; Public Administration
  • 01 May 1978
  • Conference Presentation

The Impact of Organizational Structure: Models and Methods for Change

By: R. M. Kanter
Keywords: Organizational Structure; Change
Citation
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Kanter, R. M. "The Impact of Organizational Structure: Models and Methods for Change." Paper presented at the International Conference on Implementing Equal Pay and Equal Opportunity, Wellesley College, Center for Research on Women, May 01, 1978. (Also in Equal Opportunity Policy for Women, edited by R.S. Ratner. Philadelphia: Temple University Press, 1979.)
  • June 1996 (Revised April 1997)
  • Supplement

Andersen Consulting--EMEAI: Bill Barnard on Organizational Change

By: Michael Y. Yoshino and Ashish Nanda
Supplements Andersen Consulting - EMEA: Reorganization for Revitalization. View Details
Keywords: Organizational Change and Adaptation; Consulting Industry
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Yoshino, Michael Y., and Ashish Nanda. "Andersen Consulting--EMEAI: Bill Barnard on Organizational Change." Harvard Business School Supplement 396-375, June 1996. (Revised April 1997.)
  • 2013
  • Article

The Strategic Fitness Process: A Collaborative Action Research Method for Developing Organizational Prototypes and Dynamic Capabilities

By: Michael Beer
Organizations underperform and sometimes fail because their leaders are unable to learn the unvarnished truth from relevant stakeholders about how the design and behavior of the organization is misaligned with its goals and strategy. The Strategic Fitness Process (SFP)... View Details
Keywords: Organization Alignment; Dynamic Capabilities; Organization Design; Organizational Prototyping; Organizational Silence; Organizational Learning; Organizational Change and Adaptation; Strategic Planning; Organizational Design
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Beer, Michael. "The Strategic Fitness Process: A Collaborative Action Research Method for Developing Organizational Prototypes and Dynamic Capabilities." Journal of Organization Design 2, no. 1 (2013).
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

changing aspirations. Secondly, Unilever developed strengths in the acquisition of other firms, and their subsequent "Unileverization." After the failed merger attempts of the late 1960s, Unilever... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • March–April 2012
  • Article

The Genesis and Dynamics of Organizational Networks

By: Gautam Ahuja, Guiseppe Soda and Akbar Zaheer
An extensive body of knowledge exists on network outcomes and on how network structures may contribute to the creation of outcomes at different levels of analysis, but less attention has been paid to understanding how and why organizational networks emerge, evolve, and... View Details
Keywords: Economic Sociology; Economics And Organization; Social Networks; Organization And Management Theory; Interorganizatonal Relationships; Networks; Strategy; Change
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Ahuja, Gautam, Guiseppe Soda, and Akbar Zaheer. "The Genesis and Dynamics of Organizational Networks." Organization Science 23, no. 2 (March–April 2012): 434–448.
  • February 2022 (Revised April 2022)
  • Case

CVS Health: Prescription for Transformation

By: Rosabeth Moss Kanter and Tuna Cem Hayirli
In 2021, new CEO Karen Lynch (named the most powerful woman in business) considered the next transformation phase for CVS Health (a Fortune 5 corporate giant. The 2018 acquisition of Aetna insurance brought her to the company as part of its long evolution from a... View Details
Keywords: COVID; Caregiving; Healthcare; Access; Change; Retail; Health; Health Care and Treatment; Organizational Change and Adaptation; Transformation; Health Industry; Retail Industry
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Kanter, Rosabeth Moss, and Tuna Cem Hayirli. "CVS Health: Prescription for Transformation." Harvard Business School Case 322-091, February 2022. (Revised April 2022.)
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