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Show Results For

  • All HBS Web  (17,247)
    • People  (33)
    • News  (4,058)
    • Research  (10,382)
    • Events  (87)
    • Multimedia  (106)
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  • 01 Sep 2003
  • News

Incentives and Operational Excellence

Operational problems can be the cause of an organization’s demise. Often they can be traced to poor controls in interorganizational settings, according to HBS associate professor V.G. Narayanan, a specialist in measurement systems View Details
Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • April 2010
  • Module Note

Balancing Specialization and Diversification in Operations

By: Robert S. Huckman
This note describes a module—taught as part of Operations Strategy, a second–year MBA elective at Harvard Business School—that helps students understand and manage the tradeoff between specialization and diversification in operations. The module introduces students to... View Details
Keywords: Operations; Diversification; Organizational Design; Curriculum and Courses
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Huckman, Robert S. "Balancing Specialization and Diversification in Operations." Harvard Business School Module Note 610-079, April 2010.
  • Research Summary

Technology and Operations Management

Last updated: Aug 2007

 View Details
  • Teaching Interest

Technology and Operations - MBA Required Curriculum

By: Ryan W. Buell

This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as... View Details

  • Teaching Interest

Technology and Operations - MBA Required Curriculum

By: Feng Zhu


This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of... View Details

  • Teaching Interest

Technology and Operations Management - MBA Required Curriculum

This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as... View Details

  • May 2003
  • Module Note

Product Development Process Design and Improvement

By: Stefan H. Thomke
Describes the conceptual foundations and pedagogy for a module on the design and improvement of processes for the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Central to Managing Product... View Details
Keywords: Product Development; Design; Performance Improvement; Innovation and Management; Information Technology; Customers; Information Management; Business Processes; Learning; Transformation; Service Operations
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Thomke, Stefan H. "Product Development Process Design and Improvement." Harvard Business School Module Note 603-090, May 2003.
  • 05 Jul 2006
  • Working Paper Summaries

Behavioral Operations

Keywords: by Francesca Gino & Gary P. Pisano
  • 23 Oct 2013

2+2 Information Session: University of Pennsylvania

The information session is an opportunity for college and master degree students to learn more about the 2+2 application process to the MBA program and ask questions to an Admissions Board Member. The session will begin at 4:00 PM EST in Levine Hall Conference Room... View Details
  • May 1985
  • Background Note

Institutions, Issues, and Process

By: David F. Hawkins
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Hawkins, David F. "Institutions, Issues, and Process." Harvard Business School Background Note 185-102, May 1985.
  • 30 Jun 2015
  • News

The History and Future of Operations

  • 30 Mar 2021
  • Working Paper Summaries

Kidney Exchange: An Operations Perspective

Keywords: by Itai Ashlagi and Alvin E. Roth; Health; Biotechnology
  • 2022
  • Book

Tutorials in Operations Research: Emerging and Impactful Topics in Operations

By: Mabel Chou, Hise O. Gibson and Bradley Staats
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Chou, Mabel, Hise O. Gibson, and Bradley Staats, eds. Tutorials in Operations Research: Emerging and Impactful Topics in Operations. Catonsville, MD, USA: Institute for Operations Research and the Management Sciences (INFORMS), 2022.
  • Teaching Interest

Technology and Operations – MBA Required Curriculum

This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as... View Details

  • February 1986 (Revised June 2007)
  • Background Note

Constructing and Using Process Control Charts

Summarizes how to construct and use statistical process control charts. Gives several examples. Discusses tolerances using control charts for debugging. View Details
Keywords: Production; Analysis
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Bohn, Roger E. "Constructing and Using Process Control Charts." Harvard Business School Background Note 686-118, February 1986. (Revised June 2007.)
  • Research Summary

Managing Processes

David A. Garvin is examining the nature and use of managerial and organizational processes—the means by which work is accomplished—including strategic processes that chart corporate direction, resource allocation processes that distribute funds,... View Details
  • Fall 2013
  • Article

Sustainable Operations Management: An Enduring Stream or a Passing Fancy?

By: David Drake and Stefan Spinler
Paul Kleindorfer was among the first to weigh in on and nurture the stream of Sustainable Operations Management. The thoughts laid out here are based on conversations we had with Paul relating to the drivers underlying sustainability as a management issue: population... View Details
Keywords: Sustainable Operations; Sustainability; Environment; Paul Kleindorfer; Management; Environmental Sustainability
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Drake, David, and Stefan Spinler. "Sustainable Operations Management: An Enduring Stream or a Passing Fancy?" Special Issue on the Environment. Manufacturing & Service Operations Management 15, no. 4 (Fall 2013).
  • Teaching Interest

Startup Operations

By: Julia B. Austin
Startup Operations is designed to provide hands-on guidance through the early stages of building your business. Students will test assumptions and hypotheses to evolve their product, build their strategic and operating roadmaps, create organizational plans and... View Details
  • TeachingInterests

Technology and Operations Management - MBA Required Curriculum

By: Edward McFowland III

This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's... View Details

  • 2019
  • Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 8 Rationalizing Flow Processes

By: Carliss Y. Baldwin
The purpose of this chapter is to examine the value structure of flow production processes and to explain why it is necessary to rationalize flow processes using the tools of systematic management. I first explain the problems facing managers of multi-step flow... View Details
Keywords: Flow Processes; Bottlenecks; Systematic Management; Production; Management; Problems and Challenges
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Baldwin, Carliss Y. "Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 8 Rationalizing Flow Processes." Harvard Business School Working Paper, No. 20-032, September 2019.
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