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  • January 2004 (Revised February 2006)
  • Case

Raymond James Financial

Raymond James Financial (RJF) currently sells financial services through two channels. It is considering adding a third in the "middle" of the other two. The current strategy has one channel with employees and another with independent contractors. These attract very... View Details
Keywords: Organizational Change and Adaptation; Salesforce Management; Marketing; Distribution Channels; Human Resources; Financial Services Industry; Service Industry
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  • 10 Jul 2023
  • In Practice

The Harvard Business School Faculty Summer Reader 2023

Souls, Healthy Minds by philosopher John Kaag. This book is a fantastic summary of the life and work of William James, the father of modern psychology, and a professor right here at Harvard. James endured intense personal struggles and is... View Details
Keywords: by Dina Gerdeman
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

ones, thereby increasing the impact of composition and complexity on CEO pay beyond the premium the CEO would demand for bearing additional compensation risk. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53288 How Rupert Murdoch Outfoxed... View Details
Keywords: Dina Gerdeman
  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 2016
  • Working Paper

Pivoting Isn't Enough: Principled Pragmatism and Strategic Reorientation in New Ventures

By: Rory McDonald and Cheng Gao
New technology ventures often experience deviations from their original plans that oblige them to reorient in pursuit of better fit between their evolving products and target customers. Yet research is largely silent on how entrepreneurs explain and justify their... View Details
Keywords: Strategic Reorientation; Technology Entrepreneurship; Innovation; Product Development Processes; Organizational Adaptation; Qualitative Methods (General); Information Technology; Organizational Change and Adaptation; Communication; Entrepreneurship; Alignment; Innovation and Invention; Product Development
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  • February 2020
  • Case

Rotoplas: Bringing More and Better Water

By: John D. Macomber and Carla Larangeira
Private companies were being turned to for potable water in the world’s megacities due to impacts of climate change including droughts and flooding. Mexico City had endured several water-related crises, with its population suffering from floods, droughts, water... View Details
Keywords: Water Supply; Water Management; Finance; Infrastructure; Urban Development; Business and Government Relations; Latin America; Mexico
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  • 03 Feb 2015
  • First Look

First Look: February 3

Jazztel into the fastest growing broadband operator in Spain. The case describes how Fernández Pujals designed and managed the board and led Jazztel toward profitable growth. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • Web

Program Requirements - Doctoral

Technology & Operations Management Program Requirements Below please find the program requirements for students in Technology & Operations Management (TOM). Doctoral students in TOM generally complete the... View Details
  • Program

Driving Corporate Performance

objectives Enhance competitiveness by better aligning all types of resources to customer needs Strengthen employee relationships and build a strong and enduring culture of helping others to succeed Expand your personal and professional... View Details
  • January 15, 2019
  • Article

Is Your Company's Strategy Aligned with Your Ownership Model?

By: Josh Baron
The legacy of Vanguard founder John Bogle has brought attention to the transformative influence of ownership structures within the business world. Bogle's revolutionary insight into the limitations of active fund management led to the widespread adoption of index... View Details
Keywords: Ownership Type; Business Strategy; Organizational Structure; Strength and Weakness; Competitive Advantage
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  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

that major participants in the global economy operate by. The three most powerful economic actors in the world—the United States, China, and Europe—are growing further apart in their economic strategies, and that's going to become... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 30 Sep 2020
  • Blog Post

Reflecting on my service

ventured into combat, protecting my fellow veterans as we transitioned back into a difficult world. So it was no surprise to me that as the COVID-19 pandemic unfolded, I found myself once again seeking to safeguard others, as the Deputy Director of Response View Details
  • Web

The Women in the Relay Assembly Test Room – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

routine physical exams and maintained a log sheet of work, daily events, and supervisor’s observations. The six operators studied in a separate test room were single women in their teens and early twenties. They came from Polish,... View Details
  • 29 Jul 2019
  • Research & Ideas

How Companies Benefit When Employees Work Remotely

Operations Management Unit at Harvard Business School, and fellow researchers compared the outcomes of flexible work arrangements at the US Patent and Trademark Office (USPTO). The team found that employees with liberal “work from... View Details
Keywords: by Kristen Senz
  • 10 Feb 2022
  • Research & Ideas

Why Are Prices So High Right Now—and Will They Ever Return to Normal?

It’s been a double whammy for pandemic-weary consumers: Not only have they endured shortages of everything from toilet paper to furniture and food, they have been paying higher prices for the dwindling number of goods that remain in... View Details
Keywords: by Rachel Layne
  • 27 Jun 2005
  • Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

holding group], for example, runs his companies closely and is planning to pass the leadership of his firms to his two sons. Similarly, the heads of some of America's largest firms, both publicly held and private, are the scions of the families that founded the firms.... View Details
Keywords: by D. Quinn Mills
  • Research Summary

Institutions and Corporate Lobbying

“Institutions and Make-or-Buy Decision of Lobbying: The Role of Sociopolitical Legitimacy on Foreign MNEs’ Lobbying Internalization”

In this study, I examine how legitimacy comes into play in foreign MNEs’ make-or-buy decisions... View Details

Keywords: Institutions; Make V. Buy; Lobbying; Legitimacy; Corruption; Culture; Multinational Enterprise; United States
  • 01 Jan 2007
  • News

Jaime Augusto Zobel de Ayala, MBA 1987

trouble letting go, he gave us freedom to sink or swim." The brothers have pursued a strategy of maintaining Ayala's core strength—extensive, large-scale, high-end real estate development in and around Manila—while expanding their... View Details
  • Web

Entrepreneurship - Faculty & Research

specialists—an "operating team" that is an order of magnitude larger than that of any other VC firm. Furthermore, the operating team aims to not only assist a16z portfolio companies, but also to be broadly helpful to all parties in the... View Details
  • Web

Life at Harvard - Doctoral

Living in Boston Boston offers opportunities to collaborate with leading scholars across all fields and disciplines. Start your journey in Harvard Square, one of the world's great crossroads, and make your way to Central Square, home to every imaginable ethnic cuisine.... View Details