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Publications

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  • All HBS Web  (336)
    • News  (109)
    • Research  (185)
    • Events  (2)
    • Multimedia  (6)
  • Faculty Publications  (59)

Show Results For

  • All HBS Web  (336)
    • News  (109)
    • Research  (185)
    • Events  (2)
    • Multimedia  (6)
  • Faculty Publications  (59)
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  • 01 Mar 2018
  • News

Every Trick in the Book

bookstore; small, privately owned shops were the predominant model for bookselling throughout the United States in the early 1970s. That was the original model for Borders, which also opened in 1971 with a small stock of used books in a... View Details
Keywords: April White
  • 07 Apr 2015
  • News

Warrior Spirit

train in the sport that had taught him the rewards of continuous physical, mental, and emotional self-improvement? Most of the gyms he toured were “dark and dingy, behind a noodle shop in Chinatown,” mirroring martial arts’ marginalized... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services
  • 01 Feb 2000
  • News

Breaking Down Barriers: The Electronic Wallet

online consumers about a better deal at another Web site. Originally designed to automatically complete online point-of-sale forms with a single click, the electronic wallet is paving the way for a richer,... View Details
Keywords: Judith A. Ross
  • 01 Dec 2014
  • News

Taking Tailoring High Tech

the Boutique Online Shoptiques founder Olga Vidisheva (MBA 2011) offers all the technical tools and support a small shop needs to get started in the e-commerce world and a one-stop boutique View Details
Keywords: April White; fashion
  • 01 Dec 2014
  • News

Instilling Production with Principles

pro-environmental policies are money savers and the key to her company’s continued success, Yang says. More Retail Revolutions Recycling the Consignment Shop Bigger than the local consignment shop and easier... View Details
Keywords: April White; fashion; Manufacturing
  • 01 Dec 2014
  • News

Dressing by Number

of expertly picked goodies delivered to your door. (True story: That “aha” moment came courtesy of a delivery of farmer-endorsed seasonal veggies.) Now she’s translated that idea into Stitch Fix, the Pandora of fashion. This rapidly growing View Details
Keywords: Christine Lejeune; fashion; cosmetics; Clothing and Clothing Accessories Stores; Retail Trade
  • 24 Apr 2014
  • News

Empowering Japan through e-commerce

he developed a web-based shopping mall—Rakuten, which roughly means “optimism”—often called the Amazon.com of Japan. “We created an online marketplace where customers can interact with View Details
  • 01 Mar 2012
  • News

Learning to Speak the Language of Business

companies with a commanding presence in their home markets. But to call Mikitani’s company, Rakuten, the Amazon.com of Japan would overlook fundamental differences for customers and merchants alike. “We created a real online marketplace... View Details
Keywords: Roger Thompson; e-commerce; Management of Companies and Enterprises; Management; Miscellaneous Store Retailers; Retail Trade
  • 01 Oct 2000
  • News

Internet Tsunami

Hiroshi Mikitani (MBA '93) is the founder, president, and CEO of Rakuten, Japan's leading online shopping destination. He believes that because the Internet allows merchants to circumvent the many... View Details
Keywords: Nonstore Retailers; Retail Trade
  • 01 Dec 2014
  • News

Rethinking the Fashion Beat

fully staffed online magazine, BoF has emerged as one of fashion’s most respected and read sources, delivering reviews of runway collections, profiles of industry insiders, and news and analyses of markets both established and emerging to... View Details
Keywords: Alyssa Giacobbe; fashion; Retail Trade
  • 11 Dec 2014
  • News

Fashion's Retail Revolution

Áslaug Magnúsdóttir (MBA 2000) in the New York office of Tinker Tailor, her new online couture business. When HBS first turned a scholarly eye to retail in the early 20th century, department stores were king. Institutions like Filene’s... View Details
Keywords: April White; fashion; Leather and Allied Product Manufacturing; Manufacturing; Finance
  • 01 Dec 2017
  • News

2017 in Finance: Helping Consumers Improve Their Financial Life

same from financial services firms. However, consumers understandably have a different bar when it comes to shopping online for clothes versus picking the financial product that’s best for them. Finances... View Details
Keywords: Omer Ismail (MBA 2007), chief commercial officer, Marcus by Goldman Sachs, the firm’s digital consumer financial services business; Finance
  • 01 Jun 2000
  • News

Priceline's Jay Walker: The Future is Wow

online stock trading and online auctions are the few places in e-commerce that approximate "wow" today. Noting that 30 percent of all securities trading is done by individual investors online, Walker said... View Details
  • 01 Jun 2018
  • News

Research Brief: Lessons from Last Place

the operational implications of that behavior for service providers. Buell’s research, which included observing the behaviors of people both in a physical line at the grocery store checkout and in virtual lines when asked to take an View Details
Keywords: Jennifer Myers
  • 01 Dec 2014
  • News

Making Big Data Fashionable

Principles Áslaug Magnúsdóttir Customizing Couture Online Customizing Couture Online Jamal Motlagh Taking Tailoring High Tech Taking Tailoring High Tech Katrina Lake Dressing by Number Dressing by Number... View Details
Keywords: Christine Lejeune; fashion; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services
  • 01 Jun 2017
  • News

Streamlining the Supermarket

shopping every year, Pedró adds. Orders placed online will be ready for curbside pickup in 30 minutes (home delivery will be available for a low fee). TakeOff also plans to partner with grocery stores, so... View Details
Keywords: Francis Storrs
  • 25 Apr 2023
  • News

Class of 2022 Startups Sweep Alumni New Venture Competition

contain no preservatives. Its first pre-order sold out in December, and the team has since launched a few dozen retail and restaurant partnerships and an online retail shop as well. Because Tilden is a... View Details
Keywords: Margie Kelley
  • 26 Apr 2011
  • News

BioMine Strikes Gold

marketing, were as follows: Africa Angus Rowe, OPM 38 2009 LifeQube mobile clinic management Watch their pitch. Asia-Pacific Oliver Segovia, MBA '10 Jennifer Kelly, MBA '10 AVA invitation-only shopping platform Watch their pitch. Canada... View Details
Keywords: Mining (except Oil and Gas); Mining; Management, Scientific, and Technical Consulting Services; Professional Services
  • 24 Apr 2014
  • News

Using storytelling to transform the retail experience

Stories make sales. That’s the philosophy of Jennifer Lee Koss (AB 2001, MBA 2008), cofounder of BRIKA, an online shop for modern and elevated craft. BRIKA (from fabricá, the Spanish word for factory)... View Details
  • 01 Jun 2014
  • News

A Look at Olook

followers, and a run rate hovering around 15 million reals (about US$6.4 million). The biggest strain on demand? A customer base that just isn't accustomed to online shopping norms: "Being able to return... View Details
Keywords: Dan Morrell; fashion; Clothing and Clothing Accessories Stores; Retail Trade
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