Publications

September 2018 (Revised May 2021)
Teaching Plan

Eastern Bank: Innovating Through Eastern Labs

By: Karen Mills, Dennis Campbell and Aaron Mukerjee

Eastern Bank is a 200-year-old New England mutual bank with a community focus. Eastern specializes in small business lending, having made strategic investments to become the top SBA lender in New England in the midst of the Great Recession, when other banks were... View Details

Keywords: Banks; Fintech; Innovation; Innovation ＆ Entrepreneurship; Innovation And Strategy; Technological Change; Technology And Innovation Management; Entrepreneurial Management; Intrapreneurship; Banks and Banking; Innovation and Invention; Entrepreneurship; Innovation Strategy; Technological Innovation; Information Technology; Management

December 2011
Case

Bergerac Systems: The Challenge of Backward Integration

By: David A. Garvin and Sunru Yong

Bergerac Systems is a small, rapidly growing manufacturer of diagnostic instruments used in veterinary practices. The company introduced the OmniVue chemistry analyzer, which enables veterinarians to run a wide range of blood and blood chemistry tests on their animal... View Details

Keywords: Financial Analysis; Manufacturing Strategy; Strategy; Production; Supply Chain Management; Vertical Integration; Performance Capacity; Financial Strategy; Medical Devices and Supplies Industry

01 Jun 2001
News

Alejandro Ramirez: A Very Good Time for Mexico

In 1996, Alejandro Ramirez (MBA 2001) was poised to accept one of two coveted spots in the U.N. Junior Professional Officer Program. For Ramirez, who had spent the previous fifteen months conducting research... View Details

Keywords: Julia Hanna; World Bank; United Nations; Administration of Economic Programs; Administration of Economic Programs

01 Dec 2013
News

Your Own Medicine

hospital bed in jeans and Chuck Taylors, mussed brown hair, smiling just enough to reveal dimples, with his hand out in front of him, holding two small white pills. "First dose View Details

Keywords: Morrell, Daniel; biomedicine; biopharmaceutical company; Ambulatory Health Care Services; Health, Social Assistance

01 Sep 2023
News

In My Humble Opinion: Futures Investor

In the half-century since his graduation, Theodore Roosevelt IV (MBA 1972) has earned widespread respect as both a forward-thinking investment banker and an influential activist through his efforts to address climate change and preserve public lands. For much of that... View Details

Keywords: Deborah Blagg; climate change; investment banking; leadership; carbon tax

14 Jul 2023
Blog Post

Building a Culture of Awareness and Accountability in your Organization

Consider Your Identities Manso-Brown also encourages her participants to think about their various identities, which of those identities holds privilege, and which of those... View Details

Keywords: All Industries

01 Mar 2011
News

Turning a Profit by Helping the Poor

Video

Badreddine Ouali

Badreddine Ouali, Founder and Co-CEO of Vermeg, explains why he reestablished his banking software company in the Netherlands, while keeping its back office in Tunisia. View Details

Web

Agents of Change: The Founding of the AASU - The Value of Business Education

Company (an African American bank and lender). He also worked as a Connecticut state supervisor in the Works Progress Administration (WPA), taught finance at Howard University, and was executive secretary in... View Details

March 2024 (Revised June 2024)
Case

Kashat: Navigating the Uncertainties of the Egyptian Fintech Market

By: Paul A. Gompers and Ahmed Dahawy

Karim Nour, the founder of Kashat, an Egyptian nano-lending fintech company, is contemplating how to manage the growth of his startup. Over the summer of 2022, Kashat's loan disbursements had grown by nearly 40%, fueled by macroeconomic instability in Egypt. However,... View Details

Keywords: Fintech; Business Model; Developing Countries and Economies; Acquisition; Business Exit or Shutdown; Mobile and Wireless Technology; Business Growth and Maturation; Business Startups; Financing and Loans; Capital; Banking Industry; Banking Industry; Egypt

19 Apr 2004
Research & Ideas

Birth of the American Salesman

Electric, and Carnegie Steel were all founded in the 1880s; in the following decade came Wrigley's Chewing Gum, General Electric, Burroughs, and Pepsico. These companies developed modern sales techniques, created procedures for management... View Details

Keywords: by Laura Linard

January 2011 (Revised April 2012)
Case

BBVA Compass: Marketing Resource Allocation

By: Sunil Gupta and Joseph Davies-Gavin

BBVA Compass, the 15th largest commercial bank in the U.S., is a part of the BBVA Group of Spain, the second largest bank in Spain with $755 billion in assets. In December 2010, Frank Sottosanti, Chief Marketing Officer of BBVA Compass, was reviewing the marketing... View Details

Keywords: Advertising; Resource Allocation; Marketing Channels; Marketing Strategy; Performance Evaluation; Banking Industry; United States

08 May 2006
Research & Ideas

The Cost of Cutting in Line

Felix Oberholzer-Gee: Companies can purchase almost every input they need: labor, office space, a great brand. But sometimes, the price system breaks down and there is no market. In my research, I have been... View Details

Keywords: by Sean Silverthorne

27 Jan 2023
Op-Ed

Have We Lost Sight of Integrity?

founder Charlie Javice, the nation’s largest bank had been “conned” after it acquired her company for $175 million. “To cash in, Javice decided to lie,” JPMorgan’s suit said. FTX under Sam Bankman-Fried used... View Details

Keywords: by Bill George

01 Sep 2017
News

City of Dreams

Mawilmada’s office in Colombo Fort, the city’s central business district. A somewhat hazardous stroll along broken sidewalks, ducking in and out of traffic, took us past the presidential palace, majestic... View Details

Keywords: Julia Hanna; photographed by Alice Carfrae; Sri Lanka; Construction of Buildings; Construction of Buildings; Construction of Buildings; Construction of Buildings

October 1986 (Revised August 2015)
Case

Advanced Medical Technology Corporation

By: Thomas R. Piper and Steven Rogers

A loan officer must decide whether to lend $8 million to a rapidly growing high technology company. The company has had a series of relationships with three other banks. Reports from loan officers at these banks are mixed and raise questions as to the ease with which a... View Details

Keywords: Decision Making; Commercial Banking; Financing and Loans; Financial Condition; Technology Industry