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- Faculty Publications (32)
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- All HBS Web (97)
- Faculty Publications (32)
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
Understanding these biases can help managers develop alternative scheduling regimes that reduce bias in quality assessments in domains such as food safety, process quality, occupational safety, working conditions, and regulatory... View Details
Keywords: Sean Silverthorne
- June 2020
- Article
How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections
By: Maria Ibanez and Michael W. Toffel
Accuracy and consistency are critical for inspections to be an effective, fair, and useful tool for assessing risks, quality, and suppliers—and for making decisions based on those assessments. We examine how inspector schedules could introduce bias that erodes... View Details
Keywords: Assessment; Bias; Inspection; Scheduling; Econometric Analysis; Empirical Research; Regulation; Health; Food; Safety; Quality; Performance Consistency; Governing Rules, Regulations, and Reforms
Ibanez, Maria, and Michael W. Toffel. "How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections." Management Science 66, no. 6 (June 2020): 2396–2416. (Revised February 2019. Featured in Harvard Business Review, Forbes, Food Safety Magazine, Food Safety News, and KelloggInsight. (2020 MSOM Responsible Research Finalist.))
- Web
Live from Klarman Hall - Alumni
ability to adapt to these evolving occupational demands varies widely among firms and countries, exerting substantial influence on productivity growth at both micro and macro levels. As we navigate these technological waves, the... View Details
- 26 Nov 2013
- First Look
First Look: November 26
http://www.ajmc.com/publications/issue/2013/2013-1-vol19-n9/Testimonials-Do-Not-Convert-Patients-From-Brand-to-Generic-Medication August 2013 Health Affairs Lessons from England's Health Care Workforce... View Details
Keywords: Sean Silverthorne
- Web
Technology & Operations Management - Faculty & Research
compliance with multinational enterprises’ (MNEs’) labor standards. Analyzing audit data from thousands of Chinese suppliers, we find that suppliers in cities with more wage-related activism increased compliance with MNEs’ wage-related standards but tempered... View Details
- 01 Mar 2013
- Working Paper Summaries
Hurry Up and Wait: Differential Impacts of Congestion, Bottleneck Pressure, and Predictability on Patient Length of Stay
- 01 Dec 2023
- News
Wide Horizon
around the living room. As the days progressed, there were similarly positive reports from his occupational therapist. Rodakis began to suspect the antibiotic was creating the improvements, and, after some outreach and research,... View Details
Keywords: Dan Morrell; Photos by Sarah Wilson
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
percentage rent above a specified revenue threshold. Normatively, the industry seeks to spend no more than 10 percent of revenue on occupancy costs, but when entering leases, restaurateurs may well be optimistic about their projected... View Details
- 14 Mar 2018
- Research & Ideas
Feeling Stressed? Try Sniffing Your Romantic Partner's Shirt
Practical implications From an occupational perspective, the findings may prove valuable to business travelers—more than a third of whom believe work-related trips make them feel more stressed out than usual, according to the travel risk... View Details
Keywords: by Carmen Nobel
- Web
Social Enterprise - Faculty & Research
improvement in occupational health and safety. This tradeoff is more pronounced in factories with unions and high-powered productivity incentives, suggesting internal governance structures shape how... View Details
- 17 Nov 2016
- Op-Ed
What's Behind the Unexpected Trump Support from Women
working-class women about diminished possibilities for their husbands and sons to provide for their families. Many supporters’ families work in blue-collar occupations such as construction, transportation, and infrastructure; live in low... View Details
Keywords: by Laura Morgan Roberts and Robin Ely
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
executives is to imply that business management itself is a profession—but is it? Sociologists who study the professions have employed a wide range of perspectives and criteria for determining what makes an occupation a profession. For... View Details
- Web
Wyss House | About
Wyss House Hansjörg Wyss accepts the HBS Health Industry Alumni Association's Beatrice D. Ellerin Alumni Achievement Award, 2007. Wyss House is named in honor of Hansjörg Wyss (MBA 1965) in recognition of his distinguished accomplishments... View Details
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
owners (and their investors and lenders) in all sectors will have to both outfit their buildings to measure components of public health and also respond to their occupants doing their own assessments. This... View Details
Keywords: by Dina Gerdeman
- 21 Apr 2009
- First Look
First Look: April 21, 2009
of American occupation (1898-1918), we find that the implementation of these reforms was very slow. As a consequence, tenure insecurity increased over this period, and the distribution of farm sizes remained extremely unequal. We identify... View Details
Keywords: Martha Lagace
- 15 Mar 2022
- Research & Ideas
This Workplace Certification Made Already Safe Companies Even Safer
according to the working paper Do Management System Standards Indicate Superior Performance? Evidence from the OHSAS 18001 Occupational Health and Safety Standard. To earn the voluntary certification,... View Details
Keywords: by Rachel Layne
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
presented their research on occupational safety to managers at the Occupational Safety and Health Administration, “both they and we learned a lot.” And let’s not forget small... View Details
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
health justice, and social justice. Ultimately, we need to create a new decision-making paradigm, where our business strategies and choices fully consider the short- and long-term impacts we have on the environment, on communities, and on... View Details
- 13 Feb 2023
- News
Alumnus Gift Will Nurture Basic, Therapeutic Science
of Building C into an expansive, skylighted atrium that will serve as convening and collaboration space for occupants of the building as well as the broader HMS community. In recognition of this generous commitment from the Bertarelli... View Details
- 01 Sep 2012
- News
Faculty Research Online
OSHA Inspections: Protecting Employees or Killing Jobs? As the federal agency responsible for enforcing workplace safety, the Occupational Safety and Health Administration is often at the center of... View Details