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  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

marketing are construed exclusively in terms of how choices deviate from utility maximization principles as a function of how choices are presented (e.g., framing, sequence, composition). This limits our... View Details
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

such a context is a very difficult balance to strike for any company. During our interviews for the case, Jerome Schmitt, Total's head of IR, told us: "We want to be confident with analysts and the financial community and say, 'Look... View Details
Keywords: by Martha Lagace; Utilities; Utilities
  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

term channel awareness as well. We conclude by elaborating the underlying customer dynamics driving our findings and by offering implications for how online-first retailers might deploy omnichannel tactics. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

Abstract Existing performance metrics utilized by the PGA TOUR have biases towards specific styles of play, which make relative player comparisons challenging. Our goal is to evaluate golfers in a way that... View Details
  • 20 Nov 2012
  • First Look

First Look: November 20

rational for a platform to limit the number of applications available on it. Our model is based on the observation that even if users prefer application variety, applications often also exhibit direct... View Details
Keywords: Sean Silverthorne
  • 13 Oct 2015
  • First Look

October 13, 2015

operational processes (process transparency) and 2) allows employees to observe customers (customer transparency) not only improves customer perceptions, but also increases service quality and efficiency. In View Details
  • 28 Oct 2014
  • First Look

First Look: October 28

behavior of observably similar public and private firms using a new data source on private U.S. firms, assuming for identification that closely held private firms are subject to fewer short-termist pressures. View Details
Keywords: Carmen Nobel
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

added. Witnessing the hidden work performed on their behalf makes customers more satisfied, more willing to pay, and more loyal. It can also make employees more satisfied by demonstrating to them that they are serving their customers well. However, managers should be... View Details
Keywords: Dina Gerdeman
  • 17 Dec 2013
  • First Look

First Look: December 17

in engineering and infrastructure construction, its challenges in planning and innovation, and the special things that a firm must do to compete successfully in the Chinese market. We conclude with China's approach to the global economy and View Details
Keywords: Carmen Nobel
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

time. Optimal Deterrence When Judgment-Proof Agents Are Paid in Arrears—With an Application to Online Advertising Fraud Author:Benjamin G. Edelman Abstract I develop a screening model with delayed payments and probabilistic delayed View Details
Keywords: Martha Lagace
  • 23 Apr 2013
  • First Look

First Look: April 23

levels for consumer information, and consumers observe both before deciding which firm to patronize and how much information to provide it with. The provision and disclosure of information presents tradeoffs for all market participants.... View Details
Keywords: Sean Silverthorne
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

setting where compensation is highly interdependent—that is, subjective rewards or penalties for some employees cause others to miss out on those rewards and penalties. In our field setting, managerial discretion results in publicly View Details
Keywords: Sean Silverthorne
  • 04 May 2010
  • First Look

First Look: May 4

increased scope for markets, and distrust of markets generally. Our results suggest that while the public is potentially receptive to compensating kidney donors, among those who oppose it, general disapproval towards certain kinds of... View Details
Keywords: Martha Lagace
  • 15 Dec 2015
  • First Look

December 15, 2015

observe in order to satisfy and retain their clients. This paper discusses the most important factors that our research and the research of many others has shown can affect the integrity of third-party... View Details
Keywords: Carmen Nobel
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

ranking 16th out of 20 in the number of students who complete high school. Just as importantly, public education is facing a social justice issue that has the potential to undermine our democracy. Even with... View Details
Keywords: by Mallory Stark; Education
  • 08 Oct 2013
  • First Look

First Look: October 8

Elberse had the unique opportunity to observe Ferguson's management style in a series of visits and in-depth interviews. In this collaborative explication, she details eight parts of Ferguson's "formula" as she View Details
Keywords: Sean Silverthorne
  • 09 Aug 2011
  • First Look

First Look: August 9

clients. We stated that even honest auditors were incapable of independence within the current regulatory framework. We document the failure to make sufficient changes to our institutions, highlight the barriers to needed changes, and... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2019
  • Book

Lifting the Lid on Turkey's Hidden Business History

observed in governmental and legal records. The contribution of this book is to explore the coevolution of business enterprises with the better researched institutional, economic, and social context. "Turkey’s future prospects are... View Details
Keywords: by Sean Silverthorne
  • 20 Dec 2016
  • First Look

December 20, 2016

artificial worlds for hypothesis testing and theory building. Agent-based models (ABMs) offer unprecedented control and statistical power by allowing researchers to precisely specify the behavior of any number of agents and observe their... View Details
Keywords: Carmen Nobel

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