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- Faculty Publications (762)
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- 01 Mar 2004
- News
Reforming Company Boards
or annually? I think it will go the other way. We will get to a point where some performance measures — like sales or orders — are reported daily. Many people argue that this will increase volatility. I... View Details
Keywords: Corporate Services
- 01 Jun 2000
- News
Flexibility Is Key to Product Development in Internet Time
encompassed a wide range of applications, including products, services, and development tools for both commercial and individual users. Because the undertakings were so diverse, the researchers couldn't measure each project against the... View Details
Keywords: Judith A. Ross
- 01 Dec 1996
- News
Intellectual Debate: The Business of Business
impartially among a range of views, faculty members debated the ramifications of this approach to course content and HBS pedagogy. Then, O&M Professor Michael C. Jensen's summary of the unit's views on the corporate objective function and View Details
- 01 Sep 2008
- News
Faculty Books
Service Profit Chain to Work for Unbeatable Competitive Advantage by James L. Heskett, W. Earl Sasser, and Joe Wheeler (Harvard Business Press) The authors extend their earlier idea of a service-profit chain improving performance to... View Details
- 01 Jun 2023
- News
Spray Canon
discussion about how value is created in the art market, says Riley, is an understanding that “there is no objective, external measure of quality or even value in certain contexts—and we are now very aware that it is constructed, so... View Details
- 01 Mar 2012
- News
Social Investing Pioneers
simple enough. Investors fund nonprofit social ventures whose interventions result in a measurable social benefit as well as a financial savings to the government. (Government saves money, for example, when fewer people are homeless or... View Details
- 01 Dec 1996
- News
Organizations and Markets: A Challenging View of the World
incentives and compensation systems, is investigating his theory that effective measurement of performance must use subjective judgment and qualitative assessments in combination with objective measures.... View Details
Keywords: Susan Young
- 01 Sep 2007
- News
Faculty Books
including start-up, funding, growth, alliances and collaboration, and performance measurement — to help readers gain an in-depth understanding of the distinctive characteristics of the social enterprise... View Details
- 01 Dec 1998
- News
New Releases
measuring and evaluating performance in the firm; and a system for rewarding and punishing individuals for their performance. The theory presented in this work, Jensen believes, promises a major competitive... View Details
- 01 Mar 2009
- News
Where Are They Now?
financial measures of performance,” he says. “How do you design a performance measurement system that is both useful for monitoring purposes and motivates people to do the... View Details
- 01 Mar 2012
- News
Alumni Book Briefs
team, how to measure progress, and more. The Virtual Manager: Cutting-Edge Solutions for Hiring, Managing, Motivating, and Engaging Mobile Employees by Kevin Sheridan (MBA 1988) (Career Press) As more and more jobs can be View Details
- 01 Mar 2013
- News
A United Front
embraced new technologies and new approaches, hiring sports scientists on his staff and adopting new ways of both measuring and improving the performances of players. That sounds straightforward, but if you... View Details
- 01 Jun 2000
- News
Books
www.mindedge.com. Performance Measurement & Control Systems for Implementing Strategy by Robert L. Simons (Prentice Hall) "This book is built around a number of tensions inherent in all business," declares... View Details
- 01 Mar 2013
- News
Sizing Up Social Impact
increased expectations for hard, measurable results. Which seems only fair, right? The problem: Nonprofits can lose sight of their mission if a major funder's performance View Details
- 01 Apr 1999
- News
Q & A: Confronting New Technologies: When Doing Right Is Wrong
focus instead on improving the performance of existing products - what I call sustaining technologies. For this reason, good companies have little difficulty succeeding in sustaining innovation - even radical innovation. If their... View Details
- 11 Jul 2012
- News
A Man, and a Plan, in Africa
built his family’s New Jersey–based industrial distribution business over 15 years (to sell to a Fortune 50 company), and then as a consultant to family businesses and international investors. “We’ve witnessed countries mount concerted initiatives from the highest... View Details
- 15 Jun 2021
- News
Alumni Achievement Awards 2021
at HBS that attracted nearly 300 individual donors in addition to a number of companies and other organizations. “I knew the measure of whether I’d lived up to the chair wouldn’t be how many books I wrote or my scholarly reputation,” says... View Details
- 01 Oct 1997
- News
Theory & Practice
the future. In Do Lunch or Be Lunch: The Power of Predictability in Creating Your Future, Stevenson (with Jeffrey L. Cruikshank) argues that predictability in the business organization - created by practices such as establishing precise View Details
- 25 Feb 2020
- News
Research Brief: May I Ask Your Advice?
potential. Whillans explains that our exposure to feedback most often occurs in a setting like a performance evaluation, where someone either has or has not passed a measurable threshold. As a result, we... View Details
Keywords: Jen McFarland Flint
- 01 Dec 2013
- News
Faster, Bigger, Stronger: Supersizing the NFL
will be a safer brand of football than mine was"). "Most important, the CheckLight is an objective measure that takes the judgment call out of the hands of the athlete, trainer, or coach." Kacyvenski took part in the class action suit... View Details