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- 01 Dec 1996
- News
Intellectual Debate: The Business of Business
impartially among a range of views, faculty members debated the ramifications of this approach to course content and HBS pedagogy. Then, O&M Professor Michael C. Jensen's summary of the unit's views on the corporate objective function and View Details
- 01 Sep 2008
- News
Faculty Books
Service Profit Chain to Work for Unbeatable Competitive Advantage by James L. Heskett, W. Earl Sasser, and Joe Wheeler (Harvard Business Press) The authors extend their earlier idea of a service-profit chain improving performance to... View Details
- 01 Mar 2012
- News
Social Investing Pioneers
simple enough. Investors fund nonprofit social ventures whose interventions result in a measurable social benefit as well as a financial savings to the government. (Government saves money, for example, when fewer people are homeless or... View Details
- 01 Dec 1996
- News
Organizations and Markets: A Challenging View of the World
incentives and compensation systems, is investigating his theory that effective measurement of performance must use subjective judgment and qualitative assessments in combination with objective measures.... View Details
Keywords: Susan Young
- 01 Jun 2000
- News
Books
www.mindedge.com. Performance Measurement & Control Systems for Implementing Strategy by Robert L. Simons (Prentice Hall) "This book is built around a number of tensions inherent in all business," declares... View Details
- 01 Dec 1998
- News
New Releases
measuring and evaluating performance in the firm; and a system for rewarding and punishing individuals for their performance. The theory presented in this work, Jensen believes, promises a major competitive... View Details
- 25 Feb 2020
- News
Research Brief: May I Ask Your Advice?
potential. Whillans explains that our exposure to feedback most often occurs in a setting like a performance evaluation, where someone either has or has not passed a measurable threshold. As a result, we... View Details
Keywords: Jen McFarland Flint
- 01 Mar 2012
- News
Alumni Book Briefs
team, how to measure progress, and more. The Virtual Manager: Cutting-Edge Solutions for Hiring, Managing, Motivating, and Engaging Mobile Employees by Kevin Sheridan (MBA 1988) (Career Press) As more and more jobs can be View Details
- 01 Jun 2005
- News
Transforming the IRS
traditional services on the telephones and in local offices, and offered new electronic services for filing, paying, and information. Why did you change the way the IRS measures employee performance? View Details
- 01 Mar 2013
- News
A United Front
embraced new technologies and new approaches, hiring sports scientists on his staff and adopting new ways of both measuring and improving the performances of players. That sounds straightforward, but if you... View Details
- 01 Mar 2013
- News
Sizing Up Social Impact
increased expectations for hard, measurable results. Which seems only fair, right? The problem: Nonprofits can lose sight of their mission if a major funder's performance View Details
- 11 Jul 2012
- News
A Man, and a Plan, in Africa
built his family’s New Jersey–based industrial distribution business over 15 years (to sell to a Fortune 50 company), and then as a consultant to family businesses and international investors. “We’ve witnessed countries mount concerted initiatives from the highest... View Details
- 01 Sep 2010
- News
Faculty Research Online
The Hard Work of Measuring Social Impact Donors are placing nonprofits on the hot seat to measure social performance. Problem is, there is little agreement on what those metrics should be. Associate... View Details
- 23 Sep 2021
- News
Confronting Sustainability in Business; Pro-Bono Consulting for Black-Owned Companies
Series kicked off September 15 with HBS Professor George Serafeim, who talked about his Impact-Weighted Accounts Project at HBS. Impact-weighted accounts offer a tool for measuring a company’s external impacts on society and the... View Details
Keywords: Margie Kelley
- 01 Jun 2014
- News
Alumni and Faculty Books for June 2014
that busy people can understand and embrace, and then translating strategic choices into sales tasks that bring results; by hiring, compensating, and measuring salespeople and performance in ways consistent... View Details
- 01 Feb 1997
- News
OPM Celebrates 21st Anniversary at Gala Florida Reunion
group. "A large measure of our success is based on the tremendous legacy of support for our mission from enterprising alumni like you. We see OPM as a very important part of where the School is going in the next century." The next day,... View Details
- 01 Jun 2000
- News
Capturing Human Capital
corporations rely on information planning and control systems and processes that are designed to help management make sound strategic choices and ensure efficient implementation of those decisions. "They do this by allocating scarce capital resources to the best... View Details
- 01 Sep 2012
- News
The School of Life
into a book, How Will You Measure Your Life? The following excerpt, adapted for the Bulletin by Allworth, presents a fresh look at what it means to have “the right stuff” at work and draws a parallel to good parenting. Helping your... View Details
- 15 Dec 2024
- News
On The Case
Professor Linda Hill first met Tom Mihaljevic (GMP 15, 2013) when he came to campus to participate in a fireside chat that Hill unexpectedly wound up facilitating. At that time, he was the CEO of Cleveland Clinic Abu Dhabi, and the pair found they had a lot to talk... View Details
- 01 Sep 2004
- News
Outsourcing for Radical Change
Linder Photo Courtesy of Accenture Institute As research director at the Accenture Institute for High Performance Business, Jane C. Linder (MBA 1976, DBA 1989) was asked to provide a managing director with new material for a speech on... View Details