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  • January 2006 (Revised November 2006)
  • Case

Blogs at Dresdner Kleinwort Wasserstein (A)

In May 2005, JP Rangaswami, the chief information officer at investment bank Dresdner Kleinwort Wasserstein (DrKW), wonders how to extend the bank's use of blogs. Corporations are now increasingly using these tools to diffuse news, opinions, and knowledge and improve... View Details
Keywords: Blogs; Information Technology; Performance Productivity; Governance Compliance; Investment Banking; Financial Services Industry; Financial Services Industry
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  • 06 Aug 2018
  • Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

knowledge—explicit and tacit. Explicit knowledge is something that is documented and is something we can search for. Maybe we look it up in a library, a recipe book, or an... View Details
Keywords: by Sean Silverthorne; Manufacturing; Electronics
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

connectivity to the Internet, which customers need to access services such as Skype. Decoupling The Future Now the decouplers are turning to the future. One industry Teixeira sees as ripe for the process is... View Details
Keywords: by Michael Blanding
  • 01 Apr 2001
  • News

New Ventures New Gains

company, Ventro, which provides services for online exchanges. While the gold rush days of the late 1990s may be over, there is still a tremendous amount of enthusiasm for entrepreneurship among HBS students, faculty, View Details
Keywords: Julia Hanna and Susan Young; Martin Dubilier (MBA 1952); Educational Services; Educational Services
  • 15 Apr 2015
  • Research & Ideas

Why Americans Voted for an Income Tax

that the taxes they endorsed started out small in scope and size but have multiplied by a factor of eight as a share of our economy, have we gone off course? After all, when an income tax was introduced in 1862 to fund the Civil War, it... View Details
Keywords: by Matthew C. Weinzierl

    Michael W. Toffel

    Professor Toffel is the Senator John Heinz Professor of Environmental Management. His research examines how companies are addressing climate change (especially decarbonization) and other environmental and working condition issues in their operations and supply... View Details

    • 17 Jun 2014
    • First Look

    First Look: June 17

    out an Industrial Internet, connecting machines and devices, collecting their data and operations, and providing View Details
    Keywords: Sean Silverthorne

      Michael A. Wheeler

      Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

      Keywords: legal services; legal services; legal services; legal services; legal services; legal services; legal services; legal services; legal services; legal services; legal services; legal services; legal services; legal services; legal services; legal services; legal services

        Tatiana Sandino

        Tatiana Sandino is the Arthur Lowes Dickinson Professor of Business Administration in the Accounting and Management Unit, most recently teaching and undertaking the role of course head for the required first-year MBA course Financial Reporting and Control. She has... View Details

        Keywords: service industry; service industry
        • 12 Mar 2024
        • HBS Case

        How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

        Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
        Keywords: by Rachel Layne; Electronics; Information Technology
        • February 2018
        • Article

        Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience

        By: Bradley R. Staats, Diwas S. KC and F. Gino
        Many models in operations management involve dynamic decision making that assumes optimal updating in response to information revelation. However, behavioral theory suggests that rather than updating their beliefs, individuals may persevere in their prior beliefs. In... View Details
        Keywords: Information; Announcements; Service Operations; Decision Making; Medical Specialties; Experience and Expertise; Medical Devices and Supplies Industry
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        • Web

        of the New York and Erie Railroad, who devised systems outlining the lines of responsibilities, authority, and communication. Their contributions laid the founding managerial principles of modern big business. By the late 1800s, other large, geographically dispersed organizations—including banks,

        • 13 Dec 2022
        • Research & Ideas

        The Color of Private Equity: Quantifying the Bias Black Investors Face

        Black venture capital and growth investors have a much harder time getting funding than white investors, because—despite efforts to bring more racial diversity to financial services—private equity’s gatekeepers remain mostly white,... View Details
        Keywords: by Pamela Reynolds; Financial Services
        • 07 Apr 2009
        • First Look

        First Look: April 7, 2009

        Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and... View Details
        Keywords: Martha Lagace
        • 09 Aug 2010
        • Research & Ideas

        How to Speed Up Energy Innovation

        animals, as well as fertilizers and new techniques. There's a huge amount of human capital and knowledge invested in farming. Q: What sets energy apart from these other... View Details
        Keywords: by Julia Hanna; Energy; Utilities
        • 15 Sep 2015
        • First Look

        September 15, 2015

        behaviors in others and in themselves. This paper identifies a solution: instilling a mindset of vigilance. In an experiment, individuals playing the role of financial advisers recommended one of four... View Details
        Keywords: Sean Silverthorne
        • 01 Feb 1997
        • News

        Doing It Your Way

        with each other over the Internet to buy and sell products and services from one another securely. Ghosh founded Open Market after selling his... View Details
        Keywords: Marguerite Rigoglioso (profiles by Linda Goodspeed, Elaine Gottlieb, Nancy O. Perry, and Judith A. Ross)

          Social Strategies That Work

          Over a billion people use social platforms on the Internet, making them the most frequently visited category of sites. Some platforms, such as eHarmony, MeetUp, and Twitter, allow us to connect to strangers. eHarmony alone is estimated to account for one in six new... View Details
          • 15 Mar 2011
          • First Look

          First Look: March 15

          tax policy. Teams and Team Effectiveness in Health Services Organizations Authors:Bruce J. Fried, Sharon Topping, and Amy C. Edmondson Publication:In Health Care Management:... View Details
          Keywords: Sean Silverthorne
          • 25 Jun 2020
          • Blog Post

          Harvard Business School Class of 2021 Student Profiles

          The Class of 2021 is facing a time unlike any other in human history. In these unprecedented times, we at HBS are so grateful that these students will lead us into a better future filled with possibility, inclusivity, innovation, View Details