Publications

2015
Working Paper

Mobile Money Services—Design and Development for Financial Inclusion

By: Rajiv Lal and Ishan Sachdev

Mobile money services are being deployed rapidly across emerging markets as a key tool to further the goal of financial inclusion. Financial inclusion, the development of novel methods to enable individuals at the base of the pyramid to access formal financial services... View Details

Keywords: Social Marketing; Poverty; Emerging Markets; Product Launch; Economic Growth; Financial Services Industry

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01 Mar 2018
News

Money (Actually) Can Buy Happiness

it, then you start thinking about time with a market mindset. One study by Sanford DeVoe [of UCLA] showed that thinking about time as money makes you less helpful; suddenly you are less willing to give up... View Details

Keywords: April White

15 May 2015
Working Paper Summaries

Mobile Money Services-Design and Development for Financial Inclusion

Keywords: by Rajiv Lal & Ishan Sachdev; Banking

04 Mar 2002
Research & Ideas

Don’t Lose Money With Customers

series of articles and HBS Working Papers, he explores the process of how firms in business-to-business markets manage customer relationships. As a frame of reference, Narayandas explains that modern View Details

Keywords: by Peter K. Jacobs

27 Oct 2021
News

The Great Competition to Give Away Money

10 Jul 2014
News

"Companies are Throwing Money at Social Media"

August 2024
Case

Circle: Reinventing the Future of Money

By: Shikhar Ghosh and Shweta Bagai

In early 2024, Circle Internet Financial's leadership team gathered to discuss the company's strategic path as it prepared for an IPO. Founded in 2013 by Jeremy Allaire, Circle had emerged as a pioneer in digital finance through its USD Coin (USDC), a regulated... View Details

04 Dec 2006
Research & Ideas

The Money Connection—Understanding VC Networks

the effects of geographic distance and a "hot" IPO market on the formation of networks in the venture capital industry. The fact that the world is connected through spanning ties has huge effects on the spread of all manner of... View Details

Keywords: by Julia Hanna; Financial Services

18 May 2013
News

Money might buy you happiness, if you spend it right

26 Jun 2017
Working Paper Summaries

Inventory Management for Mobile Money Agents in the Developing World

Keywords: by Karthik Balasubramanian, David F. Drake, and Douglas Fearing; Financial Services; Banking

August 1995 (Revised October 1996)
Case

Futures on the Mexican Peso

By: Kenneth A. Froot, Matthew McBrady and Mark Seasholes

The Chicago Mercantile Exchange needs to decide how to design, and whether and when to introduce, a futures contract on the Mexican peso. View Details

Keywords: Exchange Rates; Money Markets; Futures Market; Country Analysis; International Finance; Financial Markets; Futures and Commodity Futures; Financial Services Industry; Chicago; Mexico

March 2016
Case

M-Pesa: Financial Inclusion in Kenya

By: Rajiv Lal, Lisa Cox and Sarah McAra

M-Pesa, a mobile money transfer service launched in 2007 in Kenya by telecommunications company Safaricom, allowed people to send money via mobile messaging to contacts, such as friends and family, or even to pay for goods and services, such as groceries or a taxi... View Details

Keywords: Mobile Money Transfer; Market Transactions; Emerging Markets; Developing Countries and Economies; Mobile and Wireless Technology; Telecommunications Industry; Kenya

March 1999 (Revised August 1999)
Case

Coop, The: Market Research

By: Ruth Bolton and Youngme E. Moon

Daryl Buckmeister, CEO of The Chicken Coop, must decide whether to invest in market research, how much money to spend, and which programs to fund. His two vice presidents (of quality and marketing) have presented very different proposals. View Details

Keywords: Marketing; Cost; Research; Markets; Quality; Decisions; Management Teams; Food and Beverage Industry; Retail Industry

14 Jun 2004
Research & Ideas

The Big Money for Big Projects

U.K., have adopted a hybrid approach known as the Private Finance Initiative (PFI), also known as "public-private partnerships" (PPP). Under this approach, private firms build and operate the infrastructure while the host government bears many of the residual... View Details

Keywords: by Ann Cullen; Financial Services

17 Jul 2023
Research & Ideas

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

wouldn’t otherwise do, and good incentive systems create a market of sorts inside companies with a series of pressure points, Hall says. Whether it’s raising your hand for extra work, prioritizing innovative projects, or staying with a... View Details

Keywords: by Avery Forman

November 30, 2012
Article

Vast Pools of Money Still Ignore Sustainable Investing

By: Michael Baldinger, Robert G. Eccles and George Serafeim

Keywords: Sustainability; Sustainable Strategy; Investing; Investment Management; Investments; Capital Markets; Investment