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- All HBS Web
(794)
- News (84)
- Research (432)
- Events (2)
- Multimedia (3)
- Faculty Publications (364)
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- August 1994
- Case
Saturn Corp.'s Module II Decision
In the Spring of 1994, Saturn Corp. was setting sales records by attracting more than 25,000 buyers per month. Saturn officials believed there was a long-term opportunity to sell 400,000 to 500,000 cars per year in the United States and selected international markets.... View Details
Keywords: Cost vs Benefits; Production; Expansion; Manufacturing Industry; Auto Industry; Retail Industry; Tennessee; United States
McGahan, Anita M., and Greg Keller. "Saturn Corp.'s Module II Decision." Harvard Business School Case 795-011, August 1994.
- September 2000
- Background Note
Professional Services Module One: Introduction to the Challenges Facing PSFs
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
This initial module was meant to clarify how the course would be useful to students who would be starting PSFs, working for them as an employee or contractor, managing them, or hiring them from the client side. View Details
DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module One: Introduction to the Challenges Facing PSFs." Harvard Business School Background Note 801-007, September 2000.
- October 2007
- Module Note
Managing in the Information Age Module Note for Students: Function IT
Introduces students to the concepts covered in the Managing in the Information Age module on Function IT. View Details
McAfee, Andrew P. "Managing in the Information Age Module Note for Students: Function IT." Harvard Business School Module Note 608-077, October 2007.
- October 2007
- Module Note
Managing in the Information Age Module Note for Students: Network IT
Introduces students to the concepts covered in the Managing in the Information Age module on Network IT. View Details
McAfee, Andrew P. "Managing in the Information Age Module Note for Students: Network IT." Harvard Business School Module Note 608-076, October 2007.
- September 2005 (Revised October 2005)
- Module Note
The Marketing of Innovations Module I: The Risk of Innovation
Aids classroom instructors in teaching the first module of the Marketing of Innovations course. View Details
Keywords: Innovation and Management
Gourville, John T. "The Marketing of Innovations Module I: The Risk of Innovation." Harvard Business School Module Note 506-015, September 2005. (Revised October 2005.)
- December 2005 (Revised February 2006)
- Background Note
Why do strategies fail?: Advanced Competitive Strategy, Module note for students
By: Jan W. Rivkin
The third of four module notes for students who are taking an advanced course on competitive strategy. Examines how combinations of external threats and internal barriers to change lead to strategic failure. View Details
Rivkin, Jan W. "Why do strategies fail?: Advanced Competitive Strategy, Module note for students." Harvard Business School Background Note 706-433, December 2005. (Revised February 2006.)
- April 1999
- Teaching Note
Managing Experimentation: Module Overview Note for Managing Product Development(Note for Instructor)
By: Stefan H. Thomke
Describes the conceptual foundations and pedagogy for a module on managing experimentation in the development of products and services. The module has been taught in the second-year elective MBA course Managing Product Development. The purpose of the module is to help... View Details
- September 2016 (Revised March 2017)
- Module Note
Strategy Execution Module 3: Using Information for Performance Measurement and Control
By: Robert Simons
This module reading explains how managers use information to control critical business processes and outcomes. The analysis begins by illustrating how managers use information to communicate goals and track performance. Then the focus turns to the choices that managers... View Details
Keywords: Management Control Systems; Implementing Strategy; Strategy Execution; Organization Process; Feedback Model; Innovation; Uses Of Information; Big Data; Benchmarking; Decision Making; Information; Performance Evaluation; Analytics and Data Science
Simons, Robert. "Strategy Execution Module 3: Using Information for Performance Measurement and Control." Harvard Business School Module Note 117-103, September 2016. (Revised March 2017.)
- March 2011
- Exercise
Customer Intelligence Advantage: Module 2 Assignment
By: F. Asis Martinez Jerez
This exercise directs students to analyze a customer-centric firm by first understanding the elements that characterize a customer-centric organization, then by capturing and comparing this firm's approach to customer-centricity. Students interview three levels in the... View Details
Keywords: Business Units; Customer Focus and Relationships; Customer Satisfaction; Employees; Knowledge Sharing; Knowledge Use and Leverage; Leadership; Competitive Advantage
Martinez Jerez, F. Asis. "Customer Intelligence Advantage: Module 2 Assignment." Harvard Business School Exercise 111-118, March 2011.
- October 2007
- Module Note
Managing Networked Businesses: Network Mobilization Module
Eisenmann, Thomas R. "Managing Networked Businesses: Network Mobilization Module." Harvard Business School Module Note 808-079, October 2007.
- June 1997
- Background Note
Designing, Managing and Improving Operations, Module 3
Upton, David M. "Designing, Managing and Improving Operations, Module 3." Harvard Business School Background Note 697-133, June 1997.
- September 2000
- Background Note
Professional Services Module Six: Succeeding in PSFs
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Emphasizes the skills and values that we believe successful professionals possess: change management and leadership skills, a proactive career management approach, effective processes of giving and receiving feedback, a clear ethical perspective, balance between... View Details
DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Six: Succeeding in PSFs." Harvard Business School Background Note 801-012, September 2000.
- June 1997
- Background Note
Designing, Managing and Improving Operations, Module 2
Upton, David M. "Designing, Managing and Improving Operations, Module 2." Harvard Business School Background Note 697-132, June 1997.
- November 1987 (Revised April 1990)
- Teaching Note
Operations Strategy, Module Overview: Competing on Quality
By: David A. Garvin
- February 1997 (Revised June 1997)
- Teaching Note
Designing, Managing and Improving Operations, Module 1: Designing, Managing and Improving Operations Processes
Provides the conceptual framework and teaching suggestions for the teaching module "Designing, Managing and Improving Operations Processes." This module is the first of three in the course "Designing, Managing and Improving Operations." View Details
- May 2012
- Module Note
RC Strategy – Global Strategy Module
By: David J. Collis
Conceptual note that describes effective global strategy. View Details
Collis, David J. "RC Strategy – Global Strategy Module." Harvard Business School Module Note 712-489, May 2012.
- November 2004 (Revised April 2010)
- Module Note
Module II: Moral Reasoning Class Summaries
By: Sandra J. Sucher
Presents class summaries for the The Moral Leader course. View Details
Sucher, Sandra J. "Module II: Moral Reasoning Class Summaries." Harvard Business School Module Note 605-046, November 2004. (Revised April 2010.)
- September 2004 (Revised November 2012)
- Module Note
Module I: Moral Challenge Class Summaries
By: Sandra J. Sucher
What is a moral challenge? Explores four main types of moral challenge: the challenge of survival, the conflict between "two rights," a moral dilemma—or situation in which it is impossible to satisfy conflicting moral obligations and commitments—and the challenge of... View Details
Keywords: Decision Choices and Conditions; Moral Sensibility; Values and Beliefs; Leadership; Problems and Challenges; Conflict of Interests
Sucher, Sandra J. "Module I: Moral Challenge Class Summaries." Harvard Business School Module Note 605-036, September 2004. (Revised November 2012.)
- May 1993 (Revised December 1997)
- Background Note
Internationalization of Services, Module Note, The
Many industry-leading service providers are expanding internationally, with varying degrees of success. This note presents a framework for understanding the managerial challenges facing service firms as they enter foreign markets. In particular, focuses on key... View Details
Loveman, Gary W. "Internationalization of Services, Module Note, The." Harvard Business School Background Note 693-103, May 1993. (Revised December 1997.)