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- All HBS Web
(99)
- News (17)
- Research (69)
- Events (1)
- Multimedia (1)
- Faculty Publications (16)
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- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
in the minds of many retailers over whether loyalty programs offer a sustainable and profitable business model. Retailers such as Sainsbury's in the United Kingdom illustrate this hesitation. They were early adopters of loyalty programs... View Details
- 04 Sep 2019
- Research & Ideas
'I Know Why You Voted for Trump' and Other Motivation Misperceptions
people’s decisions, our false perceptions can also distort our opinions about others in general. In this case, the more important Clinton voters thought immigration policy was to Trump voters, the more negatively they viewed Trump voters... View Details
Keywords: by Dina Gerdeman
- 17 Dec 2013
- First Look
First Look: December 17
Bavel Abstract—Human faces are used as cues to the presence of social agents, and the ability to detect minds and mental states in others occupies a central role in social interaction. In the current research, we present evidence that the... View Details
Keywords: Carmen Nobel
- 03 Mar 2003
- Research & Ideas
The Ingredients of a Deal Disaster
often buttress the existing social contract. When the wrong minds meet. Sometimes problems arise not because of cultural differences but instead because the right people are not involved in negotiations. For example, when two CEOs... View Details
- 11 Feb 2013
- Research & Ideas
Neuroeconomics: Eyes, Brain, Business
big-picture question for me is in how we interact with other people," she says. "It's hard to come up with any business transaction you can do alone." The Tipping Point Of Animacy Specifically, Looser is interested in what happens to our View Details
Keywords: by Carmen Nobel
- 17 Sep 2013
- First Look
First Look: September 17
networks historically provided (e.g., information about potential workers, monitoring, and reputation foundations). Publisher's link: http://www.people.hbs.edu/wkerr/Ghani_Kerr_Stanton_MSCI_OdeskDiaspora-8-26-13.pdf September 2013 Frontiers in View Details
Keywords: Sean Silverthorne
- 26 Aug 2014
- First Look
First Look: August 26
Publications August 2014 Management Science Smart People Ask for (My) Advice: Seeking Advice Boosts Perceptions of Competence By: Brooks, A.W., F. Gino, and M.E. Schweitzer Abstract—Although individuals can derive substantial benefits... View Details
Keywords: Sean Silverthorne
- 25 Apr 2014
- Research & Ideas
To Pay or Not to Pay: Argentina and the International Debt Market
that triggered economic chaos in that nation. Along with Argentina's current struggles—the sharp devaluation of its currency, rampant inflation, and civil unrest—past financial problems remain unresolved and much on the minds of its... View Details
Keywords: by Laura Alfaro
- 08 Jan 2007
- What Do You Think?
Neuro Economics: Science or Science Fiction?
interpret research findings when neurological results conflict with self-report? knowing how the brain is working explains very little about what the mind produces—what we think, what we believe, how we make decisions." As Mike... View Details
Keywords: by Jim Heskett
- 26 Jul 2011
- First Look
First Look: July 26
percentage increase in nurses' perceptions of safety improvement were no better than that of 48 control hospitals. Thus, we investigated drivers of successful program implementation within the set of treatment hospitals. We found that... View Details
Keywords: Sean Silverthorne
- 19 Dec 2011
- Research & Ideas
Climbing the Great Wall of Trust
deals. The problem, according to these executives, is that foreigners are rarely invited. "It's really a perception that foreigners can't appreciate the culture," says Chua. In practice, it means that foreign businesspeople are... View Details
Keywords: by Michael Blanding
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
contribute to what we call the psychology of price. You can take the very same physical price and break it up into parts, bundle it with other items, ask for payment early, or ask for payment late, and change consumers'' perceptions of... View Details
Keywords: by Manda Mahoney
- 23 Nov 1999
- Research & Ideas
Bringing the Environment Down to Earth
For every winner in a zero-sum contest, there is a loser. Thus if the environment wins, the company loses, and vice versa. That view is prevalent in part because it fits with the widespread perception that environmental problems are... View Details
Keywords: by Forest Reinhardt
- 02 Jul 2014
- What Do You Think?
Are Today’s Business Heroes Challenging Our Ideas About Leadership?
to be inconsistent, if not contradictory. "In the ultimate analysis, however everything boils down to perception of the team members or subordinates or followers of the leader concerned." The importance of maintaining an open... View Details
Keywords: by James Heskett
- 03 Nov 2022
- Op-Ed
Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains
not retain all of your early employees, but these tactics should mitigate some loss and will likely contribute to fostering a healthy culture of transparency, trust, and respect among team members. ” Be mindful of View Details
Keywords: by Julia Austin
- 01 Mar 2011
- First Look
First Look: March 1
believe that such acquisitions are overpriced. In fact, however, those are the ones that can pay off spectacularly. Read the paper: http://hbr.org/2011/03/the-big-idea-the-new-ma-playbook/ar/1 Mindful Leadership Author:William W. George... View Details
Keywords: Sean Silverthorne
- 06 Dec 2016
- First Look
December 6, 2016
overworked lifestyle, rather than a leisurely lifestyle, has become an aspirational status symbol. A series of studies shows that the positive inferences of status in response to busyness and lack of leisure are driven by the perceptions... View Details
Keywords: Sean Silverthorne
- 02 Apr 2014
- What Do You Think?
Has the Post-Capitalist Economy Finally Arrived?
to perception of the team members or subordinates or followers of the leader concerned." The importance of maintaining an open mind on the subject of leadership was stressed by several. Ronnie Kavuma... View Details
- 25 Sep 2007
- First Look
First Look: September 25, 2007
subject, Ranjay Gulati examines the 'network resources' that arise from these ties, how successful firms manage these, and how they influence strategy, access to material resources, and perceptions of a firm's legitimacy held by key... View Details
Keywords: Martha Lagace
- 31 Oct 2004
- Research & Ideas
Bypass Marketing: Are Docs Influenced?
heartburn, advertising may do more harm than good. Silk: Keep in mind that the use of DTCA by pharmaceutical companies is quite selective in that it tends to be concentrated in a relatively small number of therapeutic classes. The... View Details
Keywords: by Manda Salls