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Show Results For
- All HBS Web
(374)
- People (2)
- News (166)
- Research (87)
- Events (1)
- Multimedia (4)
- Faculty Publications (27)
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- 24 Jan 2011
- HBS Case
Terror at the Taj
his father, a military man, telling him that his job is like being the captain of a ship. "I think that's the way everyone else felt, too," says Kang. "A sense of loyalty to the hotel, a sense of responsibility to the... View Details
- 31 Mar 2009
- First Look
First Look: March 31, 2009
Farmers may grow crops for local consumption despite more profitable export options. DrumNet, a Kenyan NGO that helps small farmers adopt and market export crops, conducted a randomized trial to evaluate its impact. DrumNet services... View Details
Keywords: Martha Lagace
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
On a larger scale, the U.S. Army is known for conducting After Action Reviews that enable participants to analyze, discuss, and learn from both the successes and failures of a variety of military initiatives. Similarly, hospitals use... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
understanding of why Davies failed. Q: The crisis section we are excerpting at the end of this interview is about coping with a sudden denial of service attack. It's also about Barton navigating around conflicting advice while preparing... View Details
Keywords: by Martha Lagace
- 10 Mar 2009
- First Look
First Look: March 10, 2009
had little revenue because it offered services free of charge. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709456 Purchase this... View Details
Keywords: Martha Lagace
- 23 Jun 2008
- Research & Ideas
Innovative Ways to Encourage Personal Savings
college roommates who worked in South Central Los Angeles as a community organizer. He was bemoaning the lack of financial services to people who lived there. As a result, I became very interested in what we might call "consumer" or... View Details
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
GDP, that is, total aggregate output, the market value of all final goods and services produced. In a sense, all that you (as a country) have is the total output that you produce in a year—your GDP. Sometimes people think if everyone... View Details
Keywords: by Sean Silverthorne
- 05 Nov 2021
- Op-Ed
Is the Business World Finally Ready for the Wisdom of Shibusawa?
After Shibusawa’s death in 1931, the warfighting Japanese military regime was compelled to work closely with the big zaibatsu—large industrial conglomerates—rather than the gappon companies. Many of the companies founded by Shibusawa... View Details
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
in other spheres that are vital to the interests of society (such as law and government, military affairs, health, and religion, to consider the classic examples), modern societies have responded by creating the institutions that we know... View Details
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
help leaders learn about leading through a crisis. There they will develop much faster than they will in leading through good times, or studying how other leaders behaved in crises. As the military learned long ago, there is simply no... View Details
Keywords: by Martha Lagace
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
solutions such as the construction of mobile COVID test units with medical teams, which have so far tested over 60,000 people. The design was donated to 10 hospitals and is now also available for free online. Case 2: Leverage and protect your clients ITCleaning is an... View Details
- 13 May 2019
- Research & Ideas
The Unexpected Way Whistleblowers Reduce Government Fraud
contracts.” In fixed-price contracts, the supplier provides a product or service to the government at a fixed price. In cost-plus contracts, the supplier bills the government based on reported production costs and profit margin, making it... View Details
- 03 Mar 2011
- Research & Ideas
HBS Faculty on Revolution in the Middle East and North Africa
consistency in our guiding principles, such as supporting human rights, without sacrificing much-needed nuance and variation in strategy (e.g., backing military intervention in one case but not another). Third, diplomacy should be guided... View Details
- 01 Oct 2001
- What Do You Think?
Will Information Technology Really Turn Organizations Upside Down This Time?
players). Second, the technology has to operate dependably, a problem in combat. And third and most significant, superiors have to be willing to delegate such decisions to frontliners. As a result, there have been as many spectacular failures as successes in View Details
Keywords: by James Heskett
- 12 Aug 2014
- First Look
First Look: August 12
nuclear submarine fleet, provided engineering support for military vehicles, and managed numerous facilities at military bases. On the civil side, the company decommissioned aging nuclear plants, maintained... View Details
Keywords: Sean Silverthorne
- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
applications was provided by interservice competition in the U.S. military after World War II. In this period, American military leaders found themselves debating the arrangements that would best protect... View Details
Keywords: by Pankaj Ghemawat
- 09 Nov 2010
- First Look
First Look: November 9, 2010
These People Is Your Future CEO? Authors:Boris Groysberg, Andrew Hill, and Toby Johnson Publication:Business Review 88, no. 11 (November 2010) Abstract Americans have long believed that U.S. military officers—trained for high-stakes... View Details
Keywords: Sean Silverthorne
- 08 Dec 2015
- First Look
December 8, 2015
create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact between... View Details
Keywords: Sean Silverthorne
- 12 Feb 2001
- Research & Ideas
Creating Value Across Borders
riches" is instilled in people very early. But in other countries, no such role model exists. The stigma attached to failure is not just cultural; it's also reflected in bankruptcy laws. For example, in Switzerland, where military... View Details
Keywords: by Staff
- 10 Jan 2018
- Research & Ideas
Working for a Shamed Company Can Hurt Your Future Compensation
executives by examining how they are penalized in starting pay when looking for new work. The study, co-written with Eric Lin of the United States Military Academy at West Point, reveals these executives pay a steep price for guilt by... View Details