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Show Results For
- All HBS Web
(430)
- People (1)
- News (188)
- Research (109)
- Multimedia (2)
- Faculty Publications (30)
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- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
Teaching a case study on the National Geographic Society for the first time, HBS professor David A. Garvin walks out to the middle of the horseshoe-shaped classroom and asks his students, "How many of you have familiarity with... View Details
- 19 Apr 2010
- Research & Ideas
The History of Beauty
strove to create a brand that symbolized style and elegance, he got his first order by smashing a bottle of his perfume on the floor of a prominent Parisian department store, in a successful gambit to get customers to smell it. He created two entirely new View Details
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
(The accompanying teaching note is available to instructors to help them run the exercise.) Thomke, who has worked with global firms on upping their customer experience game, has taught the class in the HBS executive education programs,... View Details
- 28 Mar 2012
- What Do You Think?
Are Factory Jobs Important to the Economy?
manufacturing jobs beget service jobs. It's a short step to conclude that the decline of the middle class and loss of social fabric, at least in the US, can be traced to a drop in "factory jobs," (a notion... View Details
- 01 Nov 2021
- Op-Ed
Team Success Starts with the Individual—and with Love
order on the other. In truth, a middle ground exists in which individuals can be themselves without hurting the organization. When we allow for this, people become empowered and energized, and they feel a sense of ownership. 4. Tap into... View Details
- 15 Apr 2015
- Research & Ideas
Why Americans Voted for an Income Tax
explained why he supported higher taxes on higher incomes: "As a country that values fairness, wealthier individuals have traditionally borne a greater share of this [tax] burden than the middle class... View Details
Keywords: by Matthew C. Weinzierl
- 02 Oct 2017
- What Do You Think?
Do Bitcoin and Digital Currency Have a Future?
the confines of the original question, involving us in a debate about central banking systems. Supporters of the notion of digital currencies included Hamad Sheikh, who pointed out that “Digital currency is here to stay, simply because it does not require View Details
- 06 Nov 2008
- Op-Ed
Selling Out The American Dream
anything but a good example for the average citizen. Left-wing politicians are equally guilty of framing the American Dream in material terms. They claim the Dream is increasingly out of reach of middle View Details
Keywords: by John Quelch
- 15 Dec 2003
- Research & Ideas
Women Leaders and Organizational Change
certain subset of men—white, middle class professionals—or consider how this might not only limit who progresses but also constrain our very sense of what organizations are and what they can accomplish. This... View Details
Keywords: by Mallory Stark
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
School MBA class of 2021. Alexia Delfino is an applied microeconomist with interests in organizational, development, and behavioral economics. Giovanni Fassio is a consultant for Boston Consulting Group. Mariapaola Testa is is a member of... View Details
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
exceeding the optimal point of inequality and descending into an era of a vanishing middle class and, with it, the spending power and inclination with which it fuels an economy? A growing number of observers... View Details
Keywords: by James Heskett
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
Despite these efforts, the authors stress that success is unlikely unless the people leading these initiatives truly commit to long-term improvement. Equality as a competitive advantage Looking forward, Ammerman and Groysberg envision a View Details
Keywords: by Kristen Senz
- 12 Feb 2016
- Op-Ed
The Real Jobs Tragedy in the US: We've Lost the Skills
market, such as retail, health care, and construction—that is, jobs insulated from global competition. Those changes have broken the back of America’s middle class in two ways. First, both trends put... View Details
- 14 Jan 2015
- Research & Ideas
Thriving in the Turbulence of Emerging Markets
practices that it became a necessary dowry item. "You couldn't get married in northern India, in a middle class or lower middle class family,... View Details
- 17 Mar 2015
- Research & Ideas
Where Did My Shopping Mall Go?
the mass merchants have gone after the middle class, but as income bifurcation happens and the middle class tends to disappear, you don't have the disposable income to take... View Details
- 06 Mar 2013
- Research & Ideas
HBS Cases: Women MBAs at Harvard Business School
product." A Class of 1973 alumna recalls professors "who, in the middle of a class, would look at the women and the African Americans and say, 'Is this too difficult for you?' " By 1985 women... View Details
- 12 Nov 2021
- Op-Ed
Can Our Parenting Struggles Make Us Better Leaders?
can adopt a middle ground, promoting a sense of autonomy while also allowing for at least some structure. As I’ve found, the best leaders also adopt this middle ground inside organizations, albeit a somewhat... View Details
- 03 Apr 2017
- What Do You Think?
How About Investing in Human Infrastructure?
opportunities for human development are key to regenerating a middle class on which the US Constitution depends, I was surprised that there wasn’t a greater sense of urgency in many of the comments. Alan... View Details
- 30 Apr 2007
- Research & Ideas
All Eyes on Slovakia’s Flat Tax
regardless of income is simply not possible. Most certainly, the elimination of deductions and exemptions—such as mortgages, etc.—is a battle many politicians will not want to take on in the near future. Also, the argument that a flat tax is likely to be paid by the... View Details
Keywords: by Martha Lagace
- 12 Mar 2007
- Research & Ideas
The New Real Estate
where you sometimes see more camel and donkey carts (now there's green energy!) than autos parked outside. India's 300-million-strong middle class is hungering for consumer goods and decent homes. Despite... View Details