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- All HBS Web
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- News (117)
- Research (1,137)
- Events (4)
- Multimedia (3)
- Faculty Publications (904)
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- 11 Dec 2017
- News
Growing from Within
guest counts on a daily basis across the restaurant portfolio as well as operating metrics such as speed and accuracy of service and food quality. Also very important are customer and people metrics. The success of our business largely... View Details
- 25 Feb 2020
- News
Beyond the Plastisphere
1,000 metric tons of OceanCycle’s certified material every month; he plans to announce several large retail and brand partnerships early this year. By 2021 Goodwin expects OceanCycle’s customers to be using tens of thousands of View Details
- 25 Apr 2014
- News
Disrupting criminal enterprises that prey on children
with vulnerable children. Recently, Brochu assumed a new position as the head of human trafficking programs for Geneva Global, a leading social enterprise that implements philanthropists' humanitarian goals at the grassroots level around the world. In this role, she... View Details
- 28 May 2019
- News
Beyond the Bitcoin Bubble
I think you need to determine the underlying value driver and then see if there’s more supply or demand for that value driver. So it’s not fundamentally different from the rest of the market. What is different is that there’s no history—no agreed-upon View Details
Keywords: Dan Morrell
- 10 Jan 2017
- News
A Side of Data with Your Dinner
company that helps restaurants collect and analysis data to better understand their businesses, and, this month, a new book, The Underground Culinary Tour: How the New Metrics of Today’s Top Restaurants Are Transforming How America Eats.... View Details
- 24 Jul 2018
- News
How Amy Hood Won Back Wall Street and Helped Reboot Microsoft
At an executive retreat in 2015, Hood lectured senior leaders on the need for more internal and external metrics to keep employees on a measurable path and communicate better to investors. Nadella and Hood hatched a plan to refocus... View Details
- 22 Sep 2015
- News
Business as a Force for Good
profitable. They're great companies from a traditional metrics standpoint, but they're also very concerned about and do a lot to improve their impacts in terms of how they treat their employees, what they give back to the community, and... View Details
- 01 Mar 2015
- News
The Next Big Swing
disappointing 71–91 season, it’s imperative for the franchise to stay at the cutting edge of the data wars. For Tippett, that means continuing to add to his arsenal: a massive database of baseball metrics and minutiae that he and the team... View Details
- 03 Aug 2022
- News
Hungry for Change
company metrics of which she’s particularly proud. The ultimate goal is to build a circular food system, one in which you buy a good-for-you snack in a compostable bag, and that bag turns back into rich soil to grow more food. “We hope to... View Details
Keywords: April White
- 01 Dec 2010
- News
Eight Join HBS Faculty
teaching. His coauthored research on golfer performance has aided the PGA’s development of a new metric to measure putting skills. Francesca Gino is an associate professor in the Negotiation, Organizations Markets Unit and teaches... View Details
- 01 Sep 2010
- News
Reinventing the Annual Report
on nonfinancial metrics such as lower fuel consumption in new jet engines, and a reduced carbon footprint and lower water consumption in the firm’s factories. The juxtaposition of information on both operations and CSR symbolizes UTC’s... View Details
Keywords: Robert G. Eccles
- 01 Sep 2012
- News
HBS Is Committed to Increasing Alumni Engagement
launched in July. The final report will be published this fall. Overall, alumni are very interested in strengthening their ties to HBS. The research findings will undoubtedly help to develop strategies and metrics for increasing and... View Details
- 28 Feb 2025
- News
Alumni Startup Enters the Shark Tank
storytelling. While metrics and market size matter, investors need to believe in you as a founder and in your unique ability to solve the problem you’re tackling. In our case, it’s always been about communicating why our team is uniquely... View Details
- 01 Jun 2017
- News
Inbox: From Das’s Desk
research has focused on various aspects of customer management in B2B contexts, including customer selection and portfolio management; managing a spectrum of customer engagements, from transactions to long-term relationships; developing appropriate View Details
Keywords: Das Narayandas
- 01 Dec 2006
- News
Rowing Upstream
most of his peers, Coach P used a variety of quantifiable metrics for each rower to determine who would sit in the varsity boat. Says Polzer, “The highest-performing individual rowers typically go in the varsity boat, just as a business... View Details
- 01 Sep 2014
- News
3-Minute Briefing: Mark Pincus (MBA 1993)
should be a hard-ass and fire people all the time. I definitely was not that kind of CEO. I probably erred on the side of consensus and collaboration. The external environment is a big factor in creating company culture. For us, it is a hard environment. We get our... View Details
- 01 Jun 2018
- News
Ask the Expert: Star Search
data on trending revenue and customer delivery. We also share successes in biweekly emails from the CEO and in quarterly all-company meetings. Each starts with broad business metrics and then goes into a deep dive on a particular function... View Details
Keywords: Dan Morrell
- 01 Dec 2020
- News
Take Time to Transition (If it’s Time)
bank account, and family support system.” Up the structure. Build your own board of directors. “You need a group of people who will offer outside support and call you to account,” Burton advises. Evaluate your approach on a monthly basis. “Look at View Details
- 11 Jul 2017
- News
The Right Thing to Do
$5 per viewer. However, Ackman’s ROI metric for this series is akin to that of Diogenes’ search for an honest man or Lot’s for righteous people in Sodom and Gomorrah. “It’s really expensive,” he admits, “but want to know something? If... View Details
- 01 Dec 2020
- News
In the Zone
field.” Metrics have always grounded HCZ’s operations; the organization gathers data across 600 areas to track annual results, from participation rates to academic performance to risky behaviors. In 2017, 97 percent of HCZ seniors went on... View Details