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  • 01 Jun 2016
  • News

Taking Care of Business

most importantly, affordable. Since then, the company’s offerings have expanded to include a monitor that uses mobile technology to record patient calls and response times by medical professionals; also in the works is a View Details
Keywords: Julia Hanna
  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

discrimination. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53686 Channeled Attention and Stable Errors By: Gagnon-Bartsch, Tristan, Matthew Rabin, and Joshua Schwartzstein Abstract—A common critique of models... View Details
Keywords: Dina Gerdeman
  • 01 Sep 2006
  • News

Redefining Health Care

particular medical conditions. A recent report shows that Medicare costs for identical conditions vary greatly from state to state, and even within states, with no apparent difference in the quality of care. How do you explain those... View Details
Keywords: Roger Thompson; Business Schools & Computer & Management Training; Educational Services; Health, Social Assistance
  • 22 Feb 2010
  • Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

the "long tail" of problems. While it's highly visible mistakes such as medication errors that make the headlines, health-care managers need also be concerned about less dramatic... View Details
Keywords: by Julia Hanna; Health
  • 01 Feb 2000
  • News

Executives Convene to Discuss Consumer-Driven Health Care

that cases on subjects such as patient-driven health care and complexity and error in the medical field are now "seeded throughout the first- and second-year MBA Program." Pisano, who is working with... View Details
  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

like in the case of email. But sometimes it's substantial, where companies are sending high-gloss brochures." Bottom Line The new method certainly isn't perfect; Gupta says he actually saw more prediction errors in terms of which... View Details
Keywords: by Dina Gerdeman; Retail; Service
  • 26 May 2015
  • First Look

First Look: May 26

http://hrleadsbusiness.org/rise-of-hr-e-book May 2015 JAMA, the Journal of the American Medical Association Medicine's Continuous Improvement Imperative By: Huckman, Robert S., and Ananth Raman Abstract— Maintaining quality and spurring... View Details
Keywords: Sean Silverthorne
  • 27 Oct 2009
  • First Look

First Look: October 27

and affiliated physicians. Over the last two decades, through a combination of active legal defense and medical error prevention, the RMF has successfully controlled the medico-legal costs of physicians... View Details
Keywords: Martha Lagace
  • 09 May 2018
  • Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

new research about how scheduling affects worker behavior. The potential result: Americans could avoid 19 million foodborne illnesses, nearly 51,000 hospitalizations, and billions of dollars of related medical costs. Government health... View Details
Keywords: by Carmen Nobel; Food & Beverage; Service
  • 23 Jan 2008
  • First Look

First Look: January 23, 2008

Authors:Michel Anteby and Mikell Hyman Periodical:Social Science & Medicine (forthcoming) Abstract Human cadavers are crucial to medical science. While the debate on how to secure sufficient cadavers has focused primarily on donors'... View Details
Keywords: Martha Lagace
  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

Negotiation Journal BATNAs in Negotiation: Common Errors and Three Kinds of 'No' By: Sebenius, James K. Abstract—The Best Alternative To a Negotiated Agreement (“BATNA”) concept in negotiation has proved to be immensely useful. It is... View Details
Keywords: Sean Silverthorne
  • 12 Jan 2016
  • First Look

January 12, 2016

medical devices after they are approved by the appropriate regulatory authorities. Historically, such surveillance was based on voluntary reports by medical practitioners, but with the widespread adoption of... View Details
Keywords: Carmen Nobel
  • 01 Jun 2022
  • News

Vision: Into the Breach

professionals from lawsuits filed by clients and customers (typically related to medical malpractice or errors in provided services). Diversifying its offerings will give At-Bay access to a larger market... View Details
Keywords: Alexander Gelfand
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

Managing Errors in Organizations The Strategic Imperative of Psychological Safety and Organizational Error Management By: Edmondson, Amy C., and Paul Verdin Abstract—Despite discussion in the management... View Details
Keywords: Sean Silverthorne
  • 04 Jun 2013
  • First Look

First Look: June 4

Clinic has long had a reputation for medical excellence. But in 2009 the CEO acknowledged that patients did not think much of their experience there, and he decided to act. Since then the Clinic has leaped to the top tier of... View Details
Keywords: Sean Silverthorne
  • Web

1.11 Leaves of Absence | MBA

graduation may request a leave of absence. Requests for a leave of absence may be granted by the Registrar in consultation with other officers of the University, as appropriate. With respect to a voluntary leave of absence for medical... View Details
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

H.Watson, Yu-Sheng Zheng Abstract In this paper, we study managers' errors in decision making for inventory replenishment and how these errors affect their inventory system. In particular, primarily for its... View Details
Keywords: Sean Silverthorne
  • 08 Jan 2008
  • First Look

First Look: January 8, 2008

pressure, other circumstances, and Grady's level of creativity. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=808075 D2Hawkeye: Growing the Medical IT Enterprise Harvard Business School Case 808-006 In... View Details
Keywords: Martha Lagace
  • 19 Dec 2006
  • First Look

First Look: December 19, 2006

series models within the context of a single-stage stochastic inventory system with periodic review, constant leadtimes, infinite supply, full backlogging, linear holding and penalty costs and no ordering costs. Forecasting ARIMA time series requires tracking forecast... View Details
Keywords: Sean Silverthorne
  • 24 Jan 2017
  • First Look

First Look at New Research: January 24, 2017

earnings patterns. Firms with historically larger earnings in one quarter of the year (“positive seasonality quarters”) have higher returns when those earnings are usually announced. Analysts have more positive forecast errors in positive... View Details
Keywords: Sean Silverthorne