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  • All HBS Web  (11,416)
    • People  (55)
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  • July 2022
  • Teaching Plan

Wellthy: The Economics of Caring

By: Brian Trelstad
Teaching Plan for HBS Case No. 320-028. In 2014, Lindsay Jurist-Rosner (MBA ’09) founded Wellthy, a B2C business that coordinates care for working professionals seeking help to support loved ones with chronic diseases or aging parents. With personal experience as a... View Details
Keywords: B2B Vs. B2C; Future Of Work; Health; Social Entrepreneurship; Growth and Development Strategy; Health Care and Treatment; Recruitment; Corporate Social Responsibility and Impact; Health Industry; United States
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Trelstad, Brian. "Wellthy: The Economics of Caring." Harvard Business School Teaching Plan 322-076, July 2022.

    Inventing the Future of Management

    Bhaskar Chakravorti speaks on a "design flaw" in large organizations and the need to renew a business by selectively "burning down" elements of the model to enable islands of entrepreneurial activity that will regenerate its ability... View Details
    • 2025
    • Working Paper

    Managing Remote Work Quality: Evidence from Auditing Management Systems Standards

    By: Ashley Palmarozzo, Michael W. Toffel and Melissa Ouellet
    Remote work has become more common, providing operational flexibility and productivity benefits, but questions remain about whether and how it affects work quality. We investigate the quality effects of remote work in a context in which remote work separates workers... View Details
    Keywords: Audit; Auditing; Remote Work; Compliance; Assessment; Environment; Management Systems; Quality Management; Quality Management System; Quality; Operations; Supply Chain Management; Environmental Management; Safety
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    Palmarozzo, Ashley, Michael W. Toffel, and Melissa Ouellet. "Managing Remote Work Quality: Evidence from Auditing Management Systems Standards." Harvard Business School Working Paper, No. 24-002, July 2023. (Revised February 2025.)
    • February 2020 (Revised January 2024)
    • Case

    Wellthy: The Economics of Caring

    By: Brian L. Trelstad and Joseph B. Fuller
    In 2014, Lindsay Jurist-Rosner (MBA ’09) founded Wellthy, a B2C business that coordinates care for working professionals seeking help to support loved ones with chronic diseases or aging parents. With personal experience as a young professional providing care for her... View Details
    Keywords: B2B Vs. B2C; Future Of Work; Health; Social Entrepreneurship; Growth and Development Strategy; Health Industry; United States
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    Trelstad, Brian L., and Joseph B. Fuller. "Wellthy: The Economics of Caring." Harvard Business School Case 320-028, February 2020. (Revised January 2024.)
    • January 2021
    • Background Note

    Note on the Future of Work

    By: William R. Kerr, Joseph B. Fuller, Manjari Raman and Bailey McAfee
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    Kerr, William R., Joseph B. Fuller, Manjari Raman, and Bailey McAfee. "Note on the Future of Work." Harvard Business School Background Note 821-063, January 2021.
    • February 2020 (Revised August 2020)
    • Case

    Catalant's Operating System for the Future of Work

    By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith
    This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new... View Details
    Keywords: Entrepreneurship; Information Technology; Talent and Talent Management; Business Model; Transformation
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    Stanton, Christopher, William R. Kerr, James Palano, and Kendall Smith. "Catalant's Operating System for the Future of Work." Harvard Business School Case 820-093, February 2020. (Revised August 2020.)
    • 25 Feb 2020
    • News

    The Past Informs the Future of Work

    related to growth and efficiency. In a variety of case studies, students in the MBA elective Managing the Future... View Details
    Keywords: Jennifer Gillespie; Telecommunications; Information
    • January–February 2022
    • Article

    Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion

    By: Ryan Allen and Prithwiraj Choudhury
    How does a knowledge worker’s level of domain experience affect their algorithm-augmented work performance? We propose and test theoretical predictions that domain experience has countervailing effects on algorithm-augmented performance: on one hand, domain experience... View Details
    Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance
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    Allen, Ryan, and Prithwiraj Choudhury. "Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion." Organization Science 33, no. 1 (January–February 2022): 149–169. ("Best PhD Student Paper" at SMS conference 2020.)
    • 31 May 2018
    • Podcast

    (Trailer) Introducing: Managing the Future of Work by Harvard Business School

    Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling with the forces reshaping the nature of work. View Details
    • February 2020
    • Teaching Note

    Upwork: Reimagining the Future of Work

    By: Feng Zhu and Shirley Sun
    Teaching Note for HBS No. 616-027. View Details
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    Zhu, Feng, and Shirley Sun. "Upwork: Reimagining the Future of Work." Harvard Business School Teaching Note 620-099, February 2020.
    • June 2020
    • Teaching Note

    Catalant's Operating System for the Future of Work

    By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith
    This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new... View Details
    Keywords: Talent and Talent Management; Transformation; Business Startups
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    Stanton, Christopher, William R. Kerr, James Palano, and Kendall Smith. "Catalant's Operating System for the Future of Work." Harvard Business School Teaching Note 820-105, June 2020.
    • 17 Jun 2020
    • News

    The Future of the Office: Remote Work after the Pandemic

    • 03 Dec 2019
    • News

    What Is The Future Of Work In The Tradable Sector?

    • November 2020
    • Teaching Note

    Unilever's Response to the Future of Work

    By: William R. Kerr and Bailey McAfee
    Teaching Note for HBS Case No. 820-104. View Details
    Keywords: Change Management; Human Capital; Organizational Change and Adaptation; Mission and Purpose; Organizational Structure; Transformation; Human Resources; Consumer Products Industry; Europe
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    Kerr, William R., and Bailey McAfee. "Unilever's Response to the Future of Work." Harvard Business School Teaching Note 821-042, November 2020.
    • 01 Sep 2017
    • News

    Getting ready for the future of work

    • 08 Jan 2022
    • News

    Harvard And Stanford Professors Predict The Future Of Work

    • March 2025 (Revised June 2025)
    • Case

    Designing the Future of Work: Atlassian's Distributed Work Practices

    By: Ashley Whillans and Gabriel Rondón Ichikawa
    In early 2020, the software company Atlassian made a bold commitment: employees could work from anywhere—forever. While many tech peers reversed course on remote work, Atlassian worked to optimize their fully distributed model across 13 countries. This case follows... View Details
    Keywords: Transformation; Working Conditions; Management Practices and Processes; Product Development; Organizational Culture; Business Strategy; Employees; Technology Industry
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    Whillans, Ashley, and Gabriel Rondón Ichikawa. "Designing the Future of Work: Atlassian's Distributed Work Practices." Harvard Business School Case 925-029, March 2025. (Revised June 2025.)
    • 03 Nov 2022
    • News

    Introducing The Forbes Future Of Work 50

    • 2022
    • White Paper

    The Partnership Imperative: Community Colleges, Employers, & America's Chronic Skills Gap

    By: Joseph B. Fuller and Manjari Raman
    The nature of work has changed dramatically across industries in the last few decades due to rapid and repeated waves of automation. Nowhere is this more evident than in middle-skills positions—those that require less than a four-year college degree but more than... View Details
    Keywords: Future Of Work; Human Capital; Competency and Skills; Training; Higher Education; United States
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    Fuller, Joseph B., and Manjari Raman. "The Partnership Imperative: Community Colleges, Employers, & America's Chronic Skills Gap." White Paper, Harvard Business School Project on Managing the Future of Work, December 2022. (In partnership with the American Association of Community Colleges.)
    • 2020
    • Working Paper

    Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion

    By: Ryan Allen and Prithwiraj Choudhury
    Past research offers mixed perspectives on whether domain experience helps or hurts algorithm-augmented work performance. To reconcile these perspectives, we theorize that domain experience affects algorithm-augmented performance via two distinct countervailing... View Details
    Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Decision-making; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance
    Citation
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    Allen, Ryan, and Prithwiraj Choudhury. "Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion." Harvard Business School Working Paper, No. 21-073, October 2020. (Revised September 2021.)
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