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- All HBS Web
(1,374)
- People (1)
- News (310)
- Research (965)
- Events (6)
- Multimedia (2)
- Faculty Publications (283)
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Technology & Operations Management - Faculty & Research
Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students May–June 2025 Article What People Get Wrong About Psychological Safety By: Amy C. Edmondson and Michaela J. Kerrissey... View Details
- 2013
- Working Paper
How Do Risk Managers Become Influential? A Field Study in Two Financial Institutions
By: Matthew Hall, Anette Mikes and Yuval Millo
This paper, based on a five-year longitudinal study at two UK-based banks, documents and analyzes the practices used by risk managers as they aim to gather and establish influence in their organizations. Specifically, we examine how influence-seeking risk managers (1)... View Details
Keywords: Experience and Expertise; Decision Making; Risk Management; Strategic Planning; Power and Influence; Business Strategy; Banking Industry
Hall, Matthew, Anette Mikes, and Yuval Millo. "How Do Risk Managers Become Influential? A Field Study in Two Financial Institutions." Harvard Business School Working Paper, No. 11-068, January 2011. (Revised October 2013.)
- 05 Jul 2023
- What Do You Think?
How Are Middle Managers Falling Down Most Often on Employee Inclusion?
diversity aren’t occupying jobs in human resources. Instead, they are department managers and team leaders on the front line who are responsible for inclusion. But how much attention is being given to the... View Details
Keywords: by James Heskett
- 2008
- Other Unpublished Work
Accounting, Risk Management and the Aftermath of a Control Debacle
By: Anette Mikes
Despite the widespread adoption of risk management systems in the financial services industry, recent control debacles highlight the apparent lack of top managerial attention to risk controls. Yet in order to understand the workings and uses of risk controls (or any... View Details
- 05 Oct 2016
- HBS Seminar
Linus Dahlander, European School of Management and Technology (ESMT)
- Research Summary
Managing the Advantages and Tradeoffs of Collaborative Structures
To solve complex problems, organizations must both collect facts and use them to solve problems. In one study, my coauthors and I show that increased connectivity—measured as network... View Details
- Web
Healthy Outcomes - Managing the Future of Work
responsibilities—but management tends to lack a strategic response. This is because few employers calculate or track the economics of providing support to caregiving employees. Our research shows that employers who make the right... View Details
- 07 Jul 2008
- Research & Ideas
Innovation Corrupted: How Managers Can Avoid Another Enron
for natural gas, and to create derivative supply contracts that could help customers manage the risks of demand volatility and price swings more effectively than before. In this way, Skilling and his colleagues solved a major contracting... View Details
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
month's question elicited responses across the spectrum of recommended ways of managing them. At one extreme was Sherpa, who said, "Any sort of 'brilliant jerk" is simply another form of psychopath. Psychopaths have no place in... View Details
Keywords: by James Heskett
- 26 Nov 2001
- Research & Ideas
Manager or Mentor? Why You Must Be Both
aisles. That shows the students that you're in charge. "Managers who manage for performance are more likely to be blindsided by events they should have foreseen and in many cases fixed." While Thomas did not automatically... View Details
Keywords: by Martha Lagace
- 08 Aug 2011
- Research & Ideas
The Death of the Global Manager
When Transnational Management was first published in 1992, the world was a different place. "The global economy was radically restructuring in the wake of an era of accelerating globalization in the 1980s," says Harvard Business... View Details
Keywords: by Julia Hanna
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
Summing Up The title of this wrap-up and the one that accompanied this month's original column basically just deletes "Wikileaks." The original title was my mistake. The intent was not to direct attention to Wikileaks in a... View Details
Keywords: by James L. Heskett
- 12 Oct 1999
- Research & Ideas
The Intellectual Underpinnings of Entrepreneurial Management
of entrepreneurs was to bear risk, Cantillon focused his attention on the economic functions of entrepreneurship—a focus that was to hold sway until very recently. In various economic approaches to entrepreneurship, we can identify three... View Details
- 15 Jan 2014
- Research & Ideas
Managing the Family Business: It Takes a Village
Editor's note: This is the first of occasional columns on managing the family business written by Senior Lecturer John A. Davis. In this first of two articles, Davis discusses leadership models. Part One: Global Norms And The One-leader... View Details
- August 2015
- Article
Hospital Board and Management Practices Are Strongly Related to Hospital Performance on Clinical Quality Metrics
By: Thomas C Tsai, Ashish K. Jha, Atul A. Gawande, Robert S. Huckman, Nicholas Bloom and Raffaella Sadun
National policies to improve health care quality have largely focused on clinical provider outcomes and, more recently, payment reform. Yet the association between hospital leadership and quality, although crucial to driving quality improvement, has not been explored... View Details
Keywords: Hospitals; Quality; Governing and Advisory Boards; Management Practices and Processes; Service Delivery; Health Care and Treatment; Health Industry
Tsai, Thomas C., Ashish K. Jha, Atul A. Gawande, Robert S. Huckman, Nicholas Bloom, and Raffaella Sadun. "Hospital Board and Management Practices Are Strongly Related to Hospital Performance on Clinical Quality Metrics." Health Affairs 34, no. 8 (August 2015): 1304–1311.
- 06 Jul 2009
- What Do You Think?
Are You Ready to Manage in an Irrational World?
obsolete, and (3) it makes suspect much of what we do as managers. Consider two examples that came to my attention this past week. One is a book by Charles Jacobs titled Management Rewired, which concludes... View Details
Keywords: by Jim Heskett
- 25 Nov 2013
- Research & Ideas
Hiding From Managers Can Increase Your Productivity
production,' " he writes. "Then they were told 'whenever the [customers/managers/leaders] come around, don't do that, because they'll get mad.' " Rather, veterans advised embeds to perform tasks strictly by the book whenever a View Details
- 02 Jan 2014
- Working Paper Summaries
Managing the Family Firm: Evidence from CEOs at Work
- 2015
- Chapter
The Fourth Wave: Business Management and Business Education in the Age of the Anthropocene
By: Andrew J. Hoffman and John Ehrenfeld
Sustainability has become mainstream in both management practice and management research. Firms incorporate sustainability strategies into their core mission. University administrators promote sustainability as central to their curricula. Scholars pursue sustainability... View Details
Keywords: Environmental Sustainability; Social Issues; Natural Environment; Leading Change; Management Systems
Hoffman, Andrew J., and John Ehrenfeld. "The Fourth Wave: Business Management and Business Education in the Age of the Anthropocene." Chap. 13 in Corporate Stewardship: Achieving Sustainable Effectiveness, edited by Susan Albers Mohrman, James O'Toole, and Edward E. Lawler, 228–246. Sheffield, UK: Greenleaf Publishing, 2015.