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Show Results For
- All HBS Web
(4,191)
- People (8)
- News (1,125)
- Research (2,040)
- Events (18)
- Multimedia (37)
- Faculty Publications (1,219)
- Article
Market Heterogeneity and Local Capacity Decisions in Services
By: Dennis Campbell and Frances X. Frei
We empirically document factors that influence how local operating managers use discretion to balance the tradeoff between service capacity costs and customer sensitivity to service time. Our findings, using data from one of the largest financial services providers in... View Details
Keywords: Customer Satisfaction; Cost; Standards; Service Delivery; Service Operations; Performance Capacity; Performance Productivity; Financial Services Industry; United States
Campbell, Dennis, and Frances X. Frei. "Market Heterogeneity and Local Capacity Decisions in Services." Manufacturing & Service Operations Management 13, no. 1 (Winter 2011): 2–19. (Lead Article.)
- January 2022
- Article
Who Creates New Firms When Local Opportunities Arise?
By: Shai Benjamin Bernstein, Emanuele Colonnelli, Davide Malacrino and Timothy McQuade
We examine the characteristics of the individuals who become entrepreneurs when local opportunities arise. We identify local demand shocks by linking fluctuations in global commodity prices to municipality level agricultural endowments in Brazil. We find that the firm... View Details
Keywords: Firms; Entrepreneurs; Demand Shocks; Entrepreneurship; Personal Characteristics; Demographics; Opportunities; Brazil
Bernstein, Shai Benjamin, Emanuele Colonnelli, Davide Malacrino, and Timothy McQuade. "Who Creates New Firms When Local Opportunities Arise?" Journal of Financial Economics 143, no. 1 (January 2022): 107–130.
- April 2002
- Background Note
Local Institutions and Global Strategy
By: Tarun Khanna
Explores how location affects a firm's strategy and identifies the different ways location affects industry structure, choice of a firm's position, and the sustainability of that position. The intellectual foundations lie in an appreciation of institutional economics.... View Details
Keywords: Global Range; Global Strategy; Product Positioning; Market Transactions; Industry Structures; Negotiation Deal; Organizational Design; Outcome or Result; Strategic Planning
Khanna, Tarun. "Local Institutions and Global Strategy." Harvard Business School Background Note 702-475, April 2002.
- August 1983 (Revised July 1984)
- Technical Note
Local Area Networks, Technical Note
Porter, Leslie R., and John J. Sviokla. "Local Area Networks, Technical Note." Harvard Business School Technical Note 184-015, August 1983. (Revised July 1984.)
- September 2005 (Revised November 2006)
- Case
AmorePacific: From Local to Global Beauty
By: Pankaj Ghemawat, Carin-Isabel Knoop and David Kiron
Suh Kyung-Bae, the President and CEO of AmorePacific, a South Korean cosmetics company, was an ardent globalizer. In its home market, AmorePacific had held off major multinational players such as L'Oreal and Estee Lauder and had engaged them in markets around the... View Details
Keywords: Globalized Firms and Management; Local Range; Global Range; Global Strategy; Beauty and Cosmetics Industry; South Korea
Ghemawat, Pankaj, Carin-Isabel Knoop, and David Kiron. "AmorePacific: From Local to Global Beauty." Harvard Business School Case 706-411, September 2005. (Revised November 2006.)
- January 1989
- Case
General Foods Corp.: Local Marketing
By: John A. Quelch
Quelch, John A. "General Foods Corp.: Local Marketing." Harvard Business School Case 589-029, January 1989.
- 04 Mar 2014
- News
Learn Your Local Praise Culture
- 25 Oct 2019
- News
Can Big-Box Retailers Provide Local Health Care?
- October 2010 (Revised July 2013)
- Case
ActionAid International: Globalizing Governance, Localizing Accountability
By: Alnoor Ebrahim and Rachel Gordon
As a global NGO working in 45 countries, ActionAid International aims to eradicate poverty by addressing its underlying causes such as injustice and inequality. This case follows a series of radical transformations implemented by the organization's CEO, Ramesh Singh—a... View Details
Keywords: Local Range; Globalized Firms and Management; Corporate Accountability; Corporate Governance; Leading Change; Organizational Change and Adaptation; Organizational Structure; Nonprofit Organizations; Power and Influence; Johannesburg; London
Ebrahim, Alnoor, and Rachel Gordon. "ActionAid International: Globalizing Governance, Localizing Accountability." Harvard Business School Case 311-004, October 2010. (Revised July 2013.)
- Nov 01 2017
- Testimonial
Moving from Local to Global
- 22 Nov 2017
- News
The Value of Local Independent Bookstores
- September–October 1995
- Article
Thriving Locally in the Global Economy
By: R. M. Kanter
Kanter, R. M. "Thriving Locally in the Global Economy." Harvard Business Review 73, no. 5 (September–October 1995): 151–160. (Reprinted in World View: Global Strategies for the New Economy, edited by J. Garten. Boston: Harvard Business School Press, 2000, pp. 227-243.)
- 29 Nov 2011
- Working Paper Summaries
Local Industrial Structures and Female Entrepreneurship in India
- February 2003 (Revised April 2006)
- Case
Reaching the Bottom: UniGlobe's Small Local Stores Dilemma
By: Clayton M. Christensen and Lana Newishy
To distribute products to very small retailers in a very fragmented retail environment, the local subsidiary of a large consumer products company created an innovative distribution mechanism. The subsidiary's Small Local Stores division employed middlemen who... View Details
Christensen, Clayton M., and Lana Newishy. "Reaching the Bottom: UniGlobe's Small Local Stores Dilemma." Harvard Business School Case 603-114, February 2003. (Revised April 2006.)
- 1996
- Article
How Locals Can Win Global Contests
By: R. M. Kanter
Kanter, R. M. "How Locals Can Win Global Contests." Leader to Leader 1, no. 1 (1996): 25–29.
- Article
The Role of Interactivity in Local Differential Privacy
By: Matthew Joseph, Jieming Mao, Seth Neel and Aaron Leon Roth
We study the power of interactivity in local differential privacy. First, we focus on the difference between fully interactive and sequentially interactive protocols. Sequentially interactive protocols may query users adaptively in sequence, but they cannot return to... View Details
Joseph, Matthew, Jieming Mao, Seth Neel, and Aaron Leon Roth. "The Role of Interactivity in Local Differential Privacy." Proceedings of the IEEE Annual Symposium on Foundations of Computer Science (FOCS) 60th (2019).
- 31 Aug 2020
- News
State and Local Governments Peer Into the Pandemic Abyss
- 2012
- Working Paper
The Effect of Supply Chain Complementarities on Local Food
By: Baris Ata, Deishin Lee and Mustafa H. Tongarlak
We study the operational tradeoffs of a retailer and farmers in a fresh produce supply chain to determine the equilibrium supply chain structure. These operational tradeoffs arise as a result of the geographic constraints posed by the availability of arable land and... View Details
- November 2003 (Revised November 2005)
- Case
Arcor: Global Strategy and Local Turbulence
Argentine confectionery manufacturer, Arcor Group, seeks to implement an international strategy but in 2003, recovering from the Argentine financial crisis, thwarts globalization plans. Already Latin America's leading candy producer and an exporter to over 100... View Details
Keywords: Risk and Uncertainty; Decision Making; Global Strategy; Food and Beverage Industry; Argentina
Ghemawat, Pankaj, Michael G. Rukstad, and Jenny Illes. "Arcor: Global Strategy and Local Turbulence." Harvard Business School Case 704-427, November 2003. (Revised November 2005.)