Publications

October 2015
Article

Global Teams That Work

By: Tsedal Neeley

Many companies today rely on employees around the world, leveraging their diversity and local expertise to gain a competitive edge. However, geographically dispersed teams face a big challenge: physical separation and cultural differences can create social distance, or... View Details

Keywords: Globalized Firms and Management; Groups and Teams; Performance; Cross-Cultural and Cross-Border Issues

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17 Dec 2012
Research & Ideas

Teaming in the Twenty-First Century

to do better things." Edmondson cites her academic mentors at Harvard—J. Richard Hackman, a leading thinker in team effectiveness, and Chris Argyris, an organizational learning expert—as core influences.... View Details

Keywords: by Maggie Starvish

December 2021
Article

Seeing Oneself as a Valued Contributor: Social Worth Affirmation Improves Team Information Sharing

By: Julia Lee Cunningham, Francesca Gino, Dan Cable and Bradley Staats

Teams often fail to reach their potential because members’ concerns about being socially accepted prevent them from offering their unique perspectives to the team. Drawing on relational self and self-affirmation theory, we argue that affirmation of team members’ social... View Details

Keywords: Social Worth Affirmation; Relational Identity; Self-affirmation; Information Sharing In Teams; Concerns About Social Acceptance; Groups and Teams; Identity; Relationships; Knowledge Sharing

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April 2008 (Revised August 2008)
Supplement

Leading Citigroup (B)

By: Lynn S. Paine, Carin-Isabel Knoop and Aldo Sesia

The (B) case describes the actions taken by Citigroup CEO Chuck Prince and his management team to right the company in the wake of the controversies and alleged misdeeds described in the (A) case. View Details

Keywords: Crime and Corruption; Ethics; Corporate Governance; Governance Controls; Leadership; Management Teams; Organizational Culture

June 2012
Case

Innovating at AT&T: Partnering to Lead the Broadband Revolution

By: Lynda M. Applegate, Phillip Andrews and Kerry Herman

In 2010, the U.S. retail market value for next-generation non-handset wirelessly-enabled devices was just over $1 billion. By 2011 it had grown 1,141% to $13.2 billion and was forecast to reach $24.7 billion in 2015. At the same time, user demand for data was surging... View Details

Keywords: Innovation ＆ Entrepreneurship; Team Leadership; Emerging Technologies; Business Models; Business To Business; Corporate Vision; Growth Strategy; Corporate Culture; Innovation and Invention; Corporate Entrepreneurship; Partners and Partnerships; Leadership; Mobile and Wireless Technology; Growth and Development Strategy; Globalized Firms and Management; Business Model; Technology Industry; United States

January 2021
Case

Leading Culture Change at SEB

By: Amy C. Edmondson and Elena Corsi

The Risk organization at SEB, a leading Nordic financial services group founded in 1856, undertook a culture change program focused on psychological safety, empathic listening, and strategic framing. The program enabled risk organization teams to make progress on... View Details

Keywords: Leadership; Risk Management; Leading Change; Organizational Culture; Decision Making; Banking Industry; Sweden

August 2015 (Revised May 2016)
Technical Note

Leading Global Teams: Managing SPLIT to Bridge Social Distance

By: Tsedal Neeley

Keywords: Global Leadership; Global Collaboration; Social Distance; Global Teams; Leadership; Groups and Teams; Organizations; Diversity; Cross-Cultural and Cross-Border Issues

2015
Chapter

Leading Proactive Punctuated Change

By: Michael Tushman, Charles O'Reilly and Bruce Harreld

This chapter focuses on leading proactive punctuated change. Based on the institutional and organizational change literatures and our extended involvement with IBM between 1999 and 2008, we suggest that proactive punctuated change can be effectively managed through an... View Details

28 May 2019
News

Leading Questions

teams of consultants who did extensive and time-consuming one-on-one interviews. Synthesis, launched in 2017, aims for a middle ground: a focused but customized evaluation. “We ask ourselves what are the things you need to know right now... View Details

Keywords: April White

18 Nov 2013
Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

otherwise emerge from group discussions and making the teams less productive. “Even subtle ways of making people feel powerful have powerful effects on behavior.” The observation would run counter to the way we usually think about group... View Details

Keywords: by Michael Blanding

November 2009 (Revised December 2009)
Case

RL Wolfe: Implementing Self-Directed Teams

By: David A. Garvin and Elizabeth Collins

Key topics include team design, team management, job design, employee empowerment, implementing change, and high performance workforces. In 2004, John Amasi, the director of production for a manufacturer of plastic pipe, introduced the concept of self-directed teams... View Details

Keywords: Work Force Management; Employee Empowerment; Motivation; Motivation and Incentives; Leading Change; Employee Relationship Management; Performance Productivity; Groups and Teams; Labor Unions; Labor and Management Relations; Manufacturing Industry; Texas

18 Mar 2020
News

Leading Change

are a great asset in continuing follow-on discussions.” If your club has ideas for a specific topic that may fit with BEI’s The Role of Business Leadership in the Age of Climate Change series, please reach out to the HBS Clubs Team at... View Details

August 2014 (Revised May 2015)
Case

Teaming at Disney Animation

By: Amy C. Edmondson, David L. Ager, Emily Harburg and Natalie Bartlett

Jonathan Geibel, Director of Systems at Walt Disney Animation Studios (hereafter referred to as Disney Animation), walked through the workspace occupied by the group he had been tasked to lead. Geibel knew he was part of a creative and magical environment. The Disney... View Details

Keywords: Leading Change; Creativity; Organizational Structure; Animation Entertainment; Organizational Culture; Groups and Teams; Motion Pictures and Video Industry; Entertainment and Recreation Industry; United States

Program

Leading Global Businesses

Lead with self-awareness, cultural sensitivity, and empathy Develop a global leadership team that reflects the diversity of its global customers Align people around your company's purpose and values Build... View Details

July 2005
Case

Leading Anadarko

By: Nitin Nohria, Krishna G. Palepu and David Lane

Describes the challenges facing Jim Hackett, the newly appointed CEO of Anadarko Petroleum, an independent oil and gas exploration company. In addition to strategic and organizational issues, Hackett must address concerns about proper disclosure of the company's oil... View Details

Keywords: Management Teams; Strategy; Organizations; Corporate Disclosure; Problems and Challenges; Mining Industry; Energy Industry