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Publications

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  • All HBS Web  (194)
    • People  (2)
    • News  (73)
    • Research  (93)
    • Multimedia  (5)
  • Faculty Publications  (38)

Show Results For

  • All HBS Web  (194)
    • People  (2)
    • News  (73)
    • Research  (93)
    • Multimedia  (5)
  • Faculty Publications  (38)
← Page 3 of 194 Results →
  • March 2000 (Revised January 2001)
  • Case

Microsoft's Vega Project: Developing People and Products

By: Christopher A. Bartlett and Meg Wozny
With a focus on Matt MacLellan and his careful development as a project manager under his boss and mentor, Jim Kaplan, the case describes the evolution of Microsoft's human-resource philosophies and policies and illustrates how they work in practice to provide the... View Details
Keywords: Human Resources; Competitive Advantage; Retention; Personal Development and Career; Organizational Design; Information Technology; Motivation and Incentives; Leadership Development
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Bartlett, Christopher A., and Meg Wozny. "Microsoft's Vega Project: Developing People and Products." Harvard Business School Case 300-004, March 2000. (Revised January 2001.)
  • 04 May 2021
  • News

Hubert Joly from Best Buy

  • October 2016
  • Case

Turkasset: Bringing Customer-Centricity to Debt Collection

By: Dennis Campbell and Gamze Yucaoglu
In December 2014, in preparation for the year-end board presentation, Hilmi Guvenal (PMD 1993), shareholder and CEO of Turkasset, and Ilker Yoney, COO, sat down to discuss Turkasset’s five- and ten-year strategic plans. Since taking leadership of the company in 2009,... View Details
Keywords: Customer Satisfaction; Customer Experience; Customer Service; Customer-centric; Emerging Market; Customer Focus; Employee Empowerment; Employee Engagement; Employee Training; Staffing; Operations Management; Quality Management; Service Management; Service Quality; Continuous Improvement; Turkasset; Collections Agency; NPL; Call Center; Financial Services; Borrowing and Debt; Customer Focus and Relationships; Organizational Culture; Operations; Management; Service Operations; Quality; Competitive Advantage; Cost vs Benefits; Financial Services Industry; Turkey
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Campbell, Dennis, and Gamze Yucaoglu. "Turkasset: Bringing Customer-Centricity to Debt Collection." Harvard Business School Case 117-023, October 2016.
  • June 2010 (Revised July 2011)
  • Case

China Environment Fund: Doing Well by Doing Good

By: Christopher Marquis and Nancy Dai
In early 2010, cleantech investment pioneer Tsing Capital was planning for the China Environment Fund IV and considering how to maintain its commitment to social and environmental practices. Tsing Capital embraced its philosophy of "Doing Well by Doing Good" and... View Details
Keywords: Corporate Social Responsibility and Impact; Business Strategy; Balance and Stability; Environmental Sustainability; Climate Change; Energy Conservation; Business Organization; Organizational Change and Adaptation; Venture Capital; Financial Services Industry; China
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Marquis, Christopher, and Nancy Dai. "China Environment Fund: Doing Well by Doing Good." Harvard Business School Case 410-142, June 2010. (Revised July 2011.)
  • 18 Jun 2001
  • Lessons from the Classroom

Why Leaders Need Great Books

well as classic moral philosophy by greats such as Aristotle and Emmanuel Kant. Using the books as a starting point, students work together to dig deeply into what Badaracco considers the three central, "inescapable" elements of... View Details
Keywords: by Martha Lagace
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

the restaurant, failing to fill seats nightly, starts operating at a loss. But then there's D'O, a restaurant in Cornaredo, Italy, that opened in 2003 and received a Michelin star only one year later. Under the leadership of chef and... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • Web

HBS Working Knowledge – Harvard Business School Faculty Research

Leaders by Avery Forman 08 Nov 2024 | HBS Case How Private Investors Can Help Solve Africa's Climate Crisis by John Macomber 08 Nov 2024 | Op-Ed Have You Had Enough? by James Heskett 01 May 2024 | What Do You Think? Leadership Beyond... View Details
  • 25 Jun 2001
  • Lessons from the Classroom

Machiavelli, Morals, and You

investigate important dilemmas that confront leaders. He believes that there are three interlocking elements to most leadership decisions: character, accountability, and pragmatism. Having To Choose Talking about the course earlier this... View Details
Keywords: by Martha Lagace
  • March 2006
  • Case

The Whitesides Lab

By: H. Kent Bowen and Francesca Gino
A significant part of the long-term economic growth in developed economies depends on the translation of scientific research into new products and processes. Focuses on the front end of this value creation stream. The laboratory of George Whitesides has a 30-year... View Details
Keywords: Research; Performance Productivity; Economic Growth; Infrastructure; Creativity; Groups and Teams; Value Creation; Factories, Labs, and Plants; Leadership; Resource Allocation
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Bowen, H. Kent, and Francesca Gino. "The Whitesides Lab." Harvard Business School Case 606-064, March 2006.
  • June 2020
  • Case

MOD Pizza: A Winning Recipe? (Abridged)

By: Boris Groysberg, John D. Vaughan and Matthew Preble
This is an abridged version of “MOD Pizza: A Winning Recipe?” HBS Case No. 416-004. Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015... View Details
Keywords: Entrepreneurship; Employees; Employee Relationship Management; Selection and Staffing; Leadership; Growth and Development Strategy; Marketing; Service Delivery; Organizational Culture; Corporate Social Responsibility and Impact; Mission and Purpose; Service Industry; Food and Beverage Industry; United States
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Groysberg, Boris, John D. Vaughan, and Matthew Preble. "MOD Pizza: A Winning Recipe? (Abridged)." Harvard Business School Case 420-118, June 2020.
  • 10 Jul 2023
  • In Practice

The Harvard Business School Faculty Summer Reader 2023

Arthur Brooks: Spirituality and philosophy This March, I returned from my fifth trip to Dharamshala, India, to work with His Holiness the 14th Dalai Lama. We held a conference on how leadership and happiness... View Details
Keywords: by Dina Gerdeman
  • June 2005 (Revised October 2005)
  • Case

Coach Roy Williams: What Next? (A)

By: Thomas J. DeLong, Christoper Chang and Scott Schweitzer
Roy Williams, head coach of the Kansas University Men's Basketball Team, was facing a major decision. The recent resignation of the coach at the University of North Carolina (UNC) had lead to speculation that Williams, a UNC alumnus, would be named as its new coach.... View Details
Keywords: Decision Choices and Conditions; Resignation and Termination; Job Offer; Leading Change; Management Succession; Performance Improvement; Personal Development and Career; Sports; Kansas; North Carolina
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DeLong, Thomas J., Christoper Chang, and Scott Schweitzer. "Coach Roy Williams: What Next? (A)." Harvard Business School Case 405-070, June 2005. (Revised October 2005.)
  • Web

Degrees, Certifications & Alumni Status | About

requirements), and three Senior Executive Leadership Programs. Doctoral Program Grants : Doctor of Philosophy (PhD) Alumni Status : Yes Some of the greatest intellectual challenges of our time are emerging... View Details
  • Web

Class Profile - Doctoral

Undergraduate Majors* Accounting Applied Mathematics Biology Business Computer Science Decision Sciences Economics Engineering Finance Government History Information Systems Law Mathematics Operations Philosophy Physics Psychology... View Details
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

science matters. We have a class, it's a very popular class at the Harvard Business School. Some of you will take it in the spring if you're HBS students in the MBA program second year. It's called Leadership and Happiness. And here's... View Details
Keywords: by HBS Staff

    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • Web

    Japan - Global

    emerging growth avenues, and decide how the platform can maintain its leadership in a maturing, fragmented, and rapidly converging entertainment industry. April 2025 Case Japan Industrial Partners Powers the Leveraged Buyout of Toshiba... View Details
    • Web

    Resources - Christensen Center for Teaching & Learning

    Practical Guide by E. Anderson & B. Schiano This book gives practical advice on how to teach with cases at institutions where it is not the primary pedagogy. 2003 McGraw-Hill/Irwin Socrates' Muse: Reflections on Effective Case Discussion View Details
    • Web

    Business & Environment - Faculty & Research

    included with a ticket. Was the venture successful, and, given the multiplicity of stakeholders, from whose perspective? Leiweke wanted to inspire many similar projects. What kind of leadership and partnerships were required for a project... View Details
    • 01 Mar 2023
    • What Do You Think?

    How Much Does 'Deep Purpose' Matter to the Bottom Line?

    allegiance to those dimensions of deep purpose? Is there a risk of confusion between deep purpose and stakeholder management—with emphasis on serving employees, customers, community, etc.—as philosophies of business? How many times do we... View Details
    Keywords: by James Heskett
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