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Publications

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  • All HBS Web  (331)
    • News  (141)
    • Research  (91)
    • Multimedia  (2)
  • Faculty Publications  (16)

Show Results For

  • All HBS Web  (331)
    • News  (141)
    • Research  (91)
    • Multimedia  (2)
  • Faculty Publications  (16)
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  • 05 May 2003
  • Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

were being carefully monitored and measured. Design and production problems should be worked out off-line, in a lab setting without customers, before the service delivery is tested in a live environment. —Stefan Thomke To select and... View Details
Keywords: by Stefan Thomke; Banking; Financial Services
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

Railways: Building a Permanent Legacy (B)? Aldo Musacchio, Tarun Khanna, and Rachna TahilyaniHarvard Business School Supplement 711-083 Supplement to case 710-008. Purchase this supplement:http://cb.hbsp.harvard.edu/cb/product/711083-PDF-ENG Reversing the AMD Fusion... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2018
  • Op-Ed

How to Heed BlackRock's Call for Corporate Social Responsibility

do so, investment funds will need to collect new data. The good news is that over the past decades, many initiatives have contributed to developing standards to assess companies’ social performance. The Sustainability Accounting Standards Board, Global Reporting... View Details
Keywords: by Julie Battilana
  • 18 Oct 2010
  • Lessons from the Classroom

Venture Capital’s Disconnect with Clean Tech

MBA students often fall into one of two categories—those hungry to rush into careers as venture capitalists, and those eager to found a venture-funded start-up. For all of them, Harvard Business School professor Joseph Lassiter has some intriguing advice: Spend a few... View Details
Keywords: by Carmen Nobel; Energy; Utilities; Financial Services
  • 14 May 2008
  • Research & Ideas

Getting Down to the Business of Creativity

Ping-Pong table is always welcome, but what Amabile and Kramer discovered was much simpler: People have their best days and do their best work when they are allowed to make progress. “Users tend to pick up on needs that folks sitting back in the market research View Details
Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

Artificial Intelligence and the Machine Learning Revolution in Finance: Cogent Labs and the Google Cloud Platform (GCP) No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/218080 Harvard Business School... View Details
Keywords: Sean Silverthorne
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

voting voice to determine which pieces by new, independent designers will be offered for sale on the site. Those who vote for the winning item of the day receive credits and rewards. The business launched last September as the pair began... View Details
Keywords: by Julia Hanna; Education
  • 04 Feb 2014
  • First Look

First Look: February 4

Washington State) and by participants with responsibility to enforce rules in an experimental lab setting. We also show that this effect is driven by psychological reactance. We discuss both the theoretical and practical implications of... View Details
Keywords: Sean Silverthlorne
  • 12 Apr 2016
  • First Look

April 12, 2016

Although launching a platform can generate new revenue, success is not automatic. After studying more than 20 companies that have tried to move from products to platforms, the authors point to four practices that can separate winners from... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

and launched the fund in early 2003. While the firm performed well during 2003 and 2004 (both in terms of returns and new assets), in 2005 the results began to suffer. Describes the process of designing the firm, the resulting team... View Details
Keywords: Martha Lagace
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

of companies that are helping create the conditions for the industry’s growth by amassing knowledge about best practices, influencing the development of regulations, exploring new uses for drones, developing a professional workforce, and so forth. The argument is that... View Details
Keywords: Dina Gerdeman
  • 01 Dec 2003
  • Research & Ideas

Sometimes Success Begins at Failure

In the late 1980s, scientists for New York City-based drug-maker Pfizer began testing what was then known as compound UK-92,480 for the treatment of angina. Although UK-92,480 seemed promising in the lab and in animal tests, the compound... View Details
Keywords: by Henry Chesbrough; Health; Pharmaceutical
  • 19 Sep 2012
  • Research & Ideas

Funding Innovation: Is Your Firm Doing it Wrong?

Here's a cautionary tale of innovation woe: Nokia has consistently outspent Apple on phone-related research and development over the past decade, especially in the years leading up to the launch of Apple's iPhone. Between 2004 and 2007,... View Details
Keywords: by Carmen Nobel
  • 18 Oct 2006
  • Research & Ideas

New at the Helm: A Talk with HBS Dean Light

issue and opportunity is globalization. As business becomes more global, and our students and faculty more international, we need to build on the efforts we've launched and seek new ways to prepare students to lead in a globalized world.... View Details
Keywords: by Roger Thompson; Education
  • 25 Apr 2019
  • Research & Ideas

Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People

Companies and government leaders have long tried to recreate the kind of Silicon Valley innovation magic that made Facebook and Google such goldmines. Cities from Cincinnati to Saskatoon have launched startup labs. Companies including... View Details
Keywords: by Danielle Kost
  • 02 Jan 2018
  • First Look

First Look at New Research and Ideas, January 3, 2018

at Mac’s Convenience Stores, implemented between 2007 and 2017. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/918002-PDF-ENG Harvard Business School Case 318-002 Hulu: Redefining the Way People Experience TV In May 2017, Hulu CEO Mike Hopkins announced... View Details
Keywords: Sean Silverthorne
  • 06 Sep 2006
  • Lessons from the Classroom

Mixing Students and Scientists in the Classroom

five or ten universities in the world where you could teach a course like this. We draw on science from labs across Harvard, and our student teams are tasked with determining if there is a market for the science, who the competition is,... View Details
Keywords: by Deborah Blagg; Education
  • 16 Aug 2017
  • Research & Ideas

Researchers Use Google Street View to See the Future of Cities

safety in images over time, the researchers realized, they could see how and why parts of the city changed. “It was the perfect test lab for a number of theories about urban transformation,” says Kominers, who was an intern at Google... View Details
Keywords: by Michael Blanding; Real Estate
  • 05 Sep 2012
  • First Look

First Look: September 5

to discourage dishonesty: signing at the beginning rather than at the end of a self-report, thereby reversing the order of the current practice. Using lab and field experiments, we find that signing before rather than after the... View Details
Keywords: Sean Silverthorne
  • 23 Apr 2013
  • First Look

First Look: April 23

with Monster, to which he had sold Military.com. Within its first year of operations, Affinity Labs launched eight vertical portals including PoliceLink, NursingLink, TechCommunity, and IndiaOn. While the... View Details
Keywords: Sean Silverthorne
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