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  • All HBS Web  (337)
    • News  (138)
    • Research  (91)
    • Multimedia  (2)
  • Faculty Publications  (17)

Show Results For

  • All HBS Web  (337)
    • News  (138)
    • Research  (91)
    • Multimedia  (2)
  • Faculty Publications  (17)
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  • 05 May 2003
  • Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

were being carefully monitored and measured. Design and production problems should be worked out off-line, in a lab setting without customers, before the service delivery is tested in a live environment. —Stefan Thomke To select and... View Details
Keywords: by Stefan Thomke; Banking; Financial Services
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

Railways: Building a Permanent Legacy (B)? Aldo Musacchio, Tarun Khanna, and Rachna TahilyaniHarvard Business School Supplement 711-083 Supplement to case 710-008. Purchase this supplement:http://cb.hbsp.harvard.edu/cb/product/711083-PDF-ENG Reversing the AMD Fusion... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2018
  • Op-Ed

How to Heed BlackRock's Call for Corporate Social Responsibility

do so, investment funds will need to collect new data. The good news is that over the past decades, many initiatives have contributed to developing standards to assess companies’ social performance. The Sustainability Accounting Standards Board, Global Reporting... View Details
Keywords: by Julie Battilana
  • 18 Oct 2010
  • Lessons from the Classroom

Venture Capital’s Disconnect with Clean Tech

MBA students often fall into one of two categories—those hungry to rush into careers as venture capitalists, and those eager to found a venture-funded start-up. For all of them, Harvard Business School professor Joseph Lassiter has some intriguing advice: Spend a few... View Details
Keywords: by Carmen Nobel; Energy; Utilities; Financial Services
  • 14 May 2008
  • Research & Ideas

Getting Down to the Business of Creativity

Ping-Pong table is always welcome, but what Amabile and Kramer discovered was much simpler: People have their best days and do their best work when they are allowed to make progress. “Users tend to pick up on needs that folks sitting back in the market research View Details
Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

Artificial Intelligence and the Machine Learning Revolution in Finance: Cogent Labs and the Google Cloud Platform (GCP) No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/218080 Harvard Business School... View Details
Keywords: Sean Silverthorne
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

voting voice to determine which pieces by new, independent designers will be offered for sale on the site. Those who vote for the winning item of the day receive credits and rewards. The business launched last September as the pair began... View Details
Keywords: by Julia Hanna; Education
  • 04 Feb 2014
  • First Look

First Look: February 4

Washington State) and by participants with responsibility to enforce rules in an experimental lab setting. We also show that this effect is driven by psychological reactance. We discuss both the theoretical and practical implications of... View Details
Keywords: Sean Silverthlorne
  • 12 Apr 2016
  • First Look

April 12, 2016

Although launching a platform can generate new revenue, success is not automatic. After studying more than 20 companies that have tried to move from products to platforms, the authors point to four practices that can separate winners from... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

and launched the fund in early 2003. While the firm performed well during 2003 and 2004 (both in terms of returns and new assets), in 2005 the results began to suffer. Describes the process of designing the firm, the resulting team... View Details
Keywords: Martha Lagace
  • 19 Sep 2012
  • Research & Ideas

Funding Innovation: Is Your Firm Doing it Wrong?

Here's a cautionary tale of innovation woe: Nokia has consistently outspent Apple on phone-related research and development over the past decade, especially in the years leading up to the launch of Apple's iPhone. Between 2004 and 2007,... View Details
Keywords: by Carmen Nobel
  • 01 Dec 2003
  • Research & Ideas

Sometimes Success Begins at Failure

In the late 1980s, scientists for New York City-based drug-maker Pfizer began testing what was then known as compound UK-92,480 for the treatment of angina. Although UK-92,480 seemed promising in the lab and in animal tests, the compound... View Details
Keywords: by Henry Chesbrough; Health; Pharmaceutical
  • 01 Jun 2009
  • Lessons from the Classroom

The Challenges of Investing in Science-Based Innovation

Education program called Managing Breakthroughs—From Science to Enterprise. "Wall Street has conventional and not always accurate measures of a company's value." Take Bank of America, which just renewed a $25 million, five-year collaboration with the MIT... View Details
Keywords: by Julia Hanna; Banking; Auto; Pharmaceutical
  • 14 Aug 2019
  • Sharpening Your Skills

The Manager's Guide to Leveraging Disruption

In 1995, Harvard Business School professors Clayton M. Christensen and Joseph L. Bower wrote a seminal article for Harvard Business Review, Disruptive Technologies: Catching the Wave. Those words launched the theory of disruptive... View Details
Keywords: by Sean Silverthorne
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

Management" that Beaulieu co-wrote to launch the discussion, works like this: "In a carve-out arrangement, a private disease management vendor typically takes on full risk for the care of patients with specific diseases like... View Details
Keywords: by Martha Lagace; Health
  • 23 Apr 2013
  • First Look

First Look: April 23

with Monster, to which he had sold Military.com. Within its first year of operations, Affinity Labs launched eight vertical portals including PoliceLink, NursingLink, TechCommunity, and IndiaOn. While the... View Details
Keywords: Sean Silverthorne
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

of companies that are helping create the conditions for the industry’s growth by amassing knowledge about best practices, influencing the development of regulations, exploring new uses for drones, developing a professional workforce, and so forth. The argument is that... View Details
Keywords: Dina Gerdeman
  • 25 Feb 2015
  • Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

Think of Harvard Business School's recently launched the Digital Initiative (D/I) as a giant laboratory, where leading scholars and practitioners convene to research, teach, and put into practice new understandings about the relentless... View Details
Keywords: by Julia Hanna; Education; Technology
  • 28 Oct 2009
  • Lessons from the Classroom

HBS Begins Teaching Consumer Finance

empirical projects, and experiments—the latter often in conjunction with the Doorways to Dreams Fund, a nonprofit I cofounded that is an R&D lab for new financial products for low-income families. My first outlet for teaching the... View Details
Keywords: by Roger Thompson; Financial Services; Education
  • 16 Aug 2017
  • Research & Ideas

Researchers Use Google Street View to See the Future of Cities

safety in images over time, the researchers realized, they could see how and why parts of the city changed. “It was the perfect test lab for a number of theories about urban transformation,” says Kominers, who was an intern at Google... View Details
Keywords: by Michael Blanding; Real Estate
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