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(2,631)
- People (16)
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- 2017
- Working Paper
Inequality in Knowledge Repository Use in Scaling Service Operations
By: Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats and Amy C. Edmondson
To scale service operations requires sharing knowledge across the organization. However, prior work highlights that individuals on the periphery of organizational knowledge sharing networks may struggle to access useful knowledge at work. A knowledge repository (KR)... View Details
Keywords: Knowledge Repository; Scaling Service Operations; Fluid Teams; Groups and Teams; Knowledge Management; Performance
Valentine, Melissa A., Tom Fangyun Tan, Bradley R. Staats, and Amy C. Edmondson. "Inequality in Knowledge Repository Use in Scaling Service Operations." Harvard Business School Working Paper, No. 13-001, July 2012. (Revised August 2017.)
- Article
Turbulent Stability of Emergent Roles: The Dualistic Nature of Self-Organizing Knowledge Co-Production
By: Ofer Arazy, Johaness Daxenberg, Hila Lifshitz - Assaf, Oded Nov and Irene Gurevych
Increasingly, new forms of organizing for knowledge production are built around self-organizing co-production community models with ambiguous role definitions. Current theories struggle to explain how high-quality knowledge is developed in these settings and how... View Details
Keywords: Wikipedia; Knowledge Production; Organizational Structure; Knowledge; Information Publishing
Arazy, Ofer, Johaness Daxenberg, Hila Lifshitz - Assaf, Oded Nov, and Irene Gurevych. "Turbulent Stability of Emergent Roles: The Dualistic Nature of Self-Organizing Knowledge Co-Production." Information Systems Research 27, no. 4 (December 2016): 792–812.
- 17 Aug 2022
- Podcast
Rolls-Royce: Re-engineering work while retaining institutional knowledge
As it adapts to a changing talent landscape, Rolls-Royce is experimenting with new modes of hiring, training, and managing while working to safeguard a century of accumulated wisdom. HR leader Summer Smith explains the strategy, from reimagining the office to embracing... View Details
- 01 Sep 2006
- News
Faculty Research Online From HBS Working Knowledge
disclosure. Women Find New Path to Work Recently retired professor Myra Hart’s New Path program helps HBS alumnae reenter the work world. Here is a look at what participants learned about life, work, and the... View Details
- 01 Dec 2006
- News
Faculty Research Online From HBS Working Knowledge
How Europe Wrote the Rules of Global Finance After decades of liberalization, controls on cross-border capital movements are again being examined by financial institutions, governments, and policymakers around the globe. Associate Professor Rawi Abdelal discusses the... View Details
- Web
HBS Working Knowledge – Harvard Business School Faculty Research
three working Americans with criminal records from the economy? In a case study, Paul Gompers explores the challenges a social justice startup encounters in helping the formerly incarcerated, as well as lessons for other entrepreneurs. 12... View Details
- Web
Sign up for our e-mail newsletter - HBS Working Knowledge
Sign up for our e-mail newsletter Sign up for the weekly Working Knowledge e-mail newsletter, offering business leaders cutting-edge research and ideas from Harvard Business School faculty. This site is... View Details
- 02 Aug 2012
- Working Paper Summaries
The Rich Get Richer: Enabling Conditions for Knowledge Use in Organizational Work Teams
- 10 Jan 2005
- Research & Ideas
The Knowledge Coach
expertise can easily slip out the door when an employee leaves or retires. You need to capture and transfer that knowledge. One way to do that is through coaching, and the following book excerpt discusses the identification and development of View Details
Keywords: by Dorothy Leonard & Walter Swap
- Web
Browse All Articles, Research, & Case Studies - HBS Working Knowledge
businesses afford to exclude the roughly one in three working Americans with criminal records from the economy? In a case study, Paul Gompers explores the challenges a social justice startup encounters in helping the formerly... View Details