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  • February 1999
  • Case

Knowledge Managment(Multimedia)

By: Dorothy A. Leonard
Keywords: Knowledge Management
Related
  • May 2010 (Revised April 2012)
  • Teaching Note

Global Knowledge Management at Danone (TN) (A), (B) and (C)

By: Amy C. Edmondson and Natalie Kindred
Teaching Note for 608107. View Details
Keywords: Management Practices and Processes; Knowledge Management; Geographic Location; Time Management; Consumer Products Industry; France
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  • November 2002
  • Case

Siemens ShareNet: Building a Knowledge Network

By: Alan D. MacCormack, Sven Volpel and Kerry Herman
Describes the development of ShareNet, an innovative knowledge management system used by a division of Siemens. ShareNet attempts to capture the knowledge and experience of Siemen's many dispersed sales and marketing units around the globe, making it available to all.... View Details
Keywords: Cost Management; Investment Return; Revenue; Knowledge Acquisition; Knowledge Management; Sales
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  • May 2007
  • Article

Location Strategies and Knowledge Spillovers

By: Juan Alcacer and Wilbur Chung
Given the importance of proximity for knowledge spillovers, we examine firms' location choices expecting differences in firms' strategies. Firms will locate to maximize their net spillovers as a function of locations' knowledge activity, their own capabilities, and... View Details
Keywords: Business Strategy; Corporate Strategy; For-Profit Firms; Knowledge Management; Research and Development; Organizational Change and Adaptation; Disruptive Innovation; Five Forces Framework; Cost Management; Technology; Competition; United States
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  • 2010
  • Working Paper

Performance Tradeoffs in Team Knowledge Sourcing

By: Bradley R. Staats, Melissa Valentine and Amy C. Edmondson
This research examines how teams organize knowledge sourcing (obtaining access to others' knowledge or expertise) and investigates the performance trade-offs involved in two approaches to knowledge sourcing in teams. One approach a team can take is to specialize, such... View Details
Keywords: Information Management; Knowledge Sharing; Knowledge Use and Leverage; Performance Efficiency; Performance Productivity; Quality; Groups and Teams; Information Technology Industry; India
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  • 14 Jan 2020
  • Working Paper Summaries

Engineering Serendipity: The Role of Cognitive Similarity in Knowledge Sharing and Knowledge Production

Keywords: by Jacqueline N. Lane, Ina Ganguli, Patrick Gaule, Eva C. Guinan, and Karim R. Lakhani
  • 04 Jan 2010
  • Research & Ideas

Best of HBS Working Knowledge 2009

What were the management trends in 2009? Fascination with social networking and rethinking common wisdom about goal setting. Here are the Top 10 articles and Top 5 working papers that appeared in HBS Working View Details
Keywords: by Staff
  • July 1997 (Revised February 1998)
  • Case

Aladdin Knowledge Systems

By: John A. Quelch
The founder, president, and CEO of a leading software security company has just announced the $5.1 million cash acquisition of a key competitor. As a result, his company becomes the market share leader in Europe and number two in the United States. But now, he and the... View Details
Keywords: Distribution; Marketing; Applications and Software; Globalization; Acquisition; Sales; Information Technology Industry; United States; Europe
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  • March 2011
  • Supplement

Seven-Eleven Japan: Knowledge Creation and Sharing

By: Hirotaka Takeuchi, Ikujiro Nonaka and Dai Senoo
This case focuses on how to create new knowledge through hypothesis building, testing, and verification. View Details
Keywords: Knowledge Management; Knowledge Sharing; Japan
Related
  • 06 Jan 2020
  • Research & Ideas

Motivate Your High Performers to Share Their Knowledge

co-workers can help those employees improve. “When you are exposed to different ideas or a different way of working, it can change your own behavior,” says Christopher Stanton, the Marvin Bower Associate Professor of Business Administration in the Entrepreneurial View Details
Keywords: by Michael Blanding
  • 2000
  • Working Paper

Leveraging the Customer Base: Creating Competitive Advantage Through Knowledge Management

By: Elie Ofek and Miklos Sarvary
Related
  • 2004
  • Chapter

Knowledge Creation and Dialectics

By: Hirotaka Takeuchi
Keywords: Knowledge Acquisition; Knowledge Management; Creativity
Related
  • Web

Topics - HBS Working Knowledge

Acquisition (4) Knowledge Dissemination (5) Knowledge Management (40) Knowledge Sharing (14) Knowledge Use and... View Details
  • Article

Online Community as Space for Knowledge Flows

By: Samer Faraj, Georg von Krogh, Eric Monteiro and Karim R. Lakhani
Online communities frequently create significant economic and relational value for community participants and beyond. It is widely accepted that the underlying source of such value is the collective flow of knowledge among community participants. We distinguish the... View Details
Keywords: Knowledge Sharing; Value Creation; Collaborative Innovation and Invention
Related
  • January 2025
  • Teaching Plan

Knowledge Transfer: Toyota, NUMMI, and GM

By: Willy Shih
Teaching Plan for HBS Case No. 625-003. New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
Related
  • February 2003
  • Teaching Note

Managing Knowledge and Learning at NASA and the Jet Propulsion Laboratory (JPL) (TN)

By: Dorothy A. Leonard
Teaching Note for (9-603-062). View Details
Related
  • Web

Collections | Working Knowledge

impact. Social Responsibility and Sustainability Explore insights on social responsibility and sustainability—from climate finance to AI in refugee resettlement and impact investing. Managing the Business Essential insights on credit... View Details
  • July 2024 (Revised October 2024)
  • Case

Knowledge Transfer: Toyota, NUMMI, and GM

By: Willy Shih
New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production processes American automakers used at the... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
Related
  • Web

The best of Working Knowledge in your inbox | Working Knowledge

The best of Working Knowledge in your inbox Sign up for weekly newsletters Since 1999, Working Knowledge has connected the School’s leading edge research and ideas on business View Details
  • 08 Sep 2015
  • Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

learning must be more interactive" The limitations of traditional forms of knowledge management come from two sets of assumptions, he argues. The first assumption is that the most important elements of... View Details
Keywords: by Michael Blanding; Health