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- All HBS Web (311)
- Faculty Publications (23)
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- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
in the industry. We often describe the nonfinancial measures on the Balanced Scorecard as leading indicators. But the measures may be not only leading; they are also sustainable. In the short run, financial results can be affected by temporary factors—the weather,... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
basket looks pretty exciting. Especially good are rewards that will ease workers’ daily strains—deliveries, dog-walking, online entertainment or classes for children. With so many companies in flux, it may be possible to get good discounts or in-kind View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 29 Mar 2011
- First Look
First Look: March 29
Exchange Authors:F. Gino and F. Flynn Publication:Journal of Experimental Social Psychology (forthcoming) Abstract Five studies show that gift recipients are more appreciative receiving gifts they explicitly request than those they do... View Details
Keywords: Sean Silverthorne
- 21 Jul 2021
- Research & Ideas
What Does an ESG Score Really Say About a Company?
Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
- 10 Sep 2013
- First Look
First Look: September 10
the United States aid business and technology exchanges with their home countries, but the overall effect that the migration has on the home country remains unclear. We know very little about return migration of workers engaged in... View Details
Keywords: Sean Silverthorne
- 25 Jun 2012
- Research & Ideas
Collaborating Across Cultures
"I am aware of how to use my cultural knowledge when interacting with people from other cultures," and "I adjust my cultural knowledge while interacting with people from a new or an unfamiliar culture." The... View Details
Keywords: by Michael Blanding
- 07 Mar 2022
- Research & Ideas
Effective Leaders Share the Spotlight with Their Teams
returns than firms with less inclusive leaders, the researchers say, providing “economically meaningful evidence that investors value inclusive CEOs.” When a company exchanged a less inclusive CEO for one who brings others into... View Details
Keywords: by Pamela Reynolds
- 02 Jun 2010
- First Look
First Look: June 2
the parties. Thus, even after controlling for various attributes of the exchange relationship and the dispute, the choice of contracting structure has important strategic implications. The Globe: The China Rules: A Practical Guide for... View Details
Keywords: Martha Lagace
- 22 May 2012
- First Look
First Look: May 22
http://www.hbs.edu/research/pdf/11-100.pdf Open Innovation and Organizational Boundaries: The Impact of Task Decomposition and Knowledge Distribution on the Locus of Innovation Authors:Karim R. Lakhani, Hila Lifshitz-Assaf, and Michael L.... View Details
Keywords: Sean Silverthorne
- 23 Apr 2024
- In Practice
Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now
With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne
- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
warehouse workers eager to move up in some of its districts. The company then offered to train those workers to obtain a commercial driver’s license. In exchange for training, workers had to commit to driving for US Foods for two years.... View Details
Keywords: by Pamela Reynolds
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
economic life. Chandler always stressed the importance of knowledge and learning inside organizations, which preceded more recent notions of the knowledge company or organizational learning. He was also a... View Details
Keywords: by Sean Silverthorne
- 07 Jan 2002
- Research & Ideas
How Marketing Can Reduce Worldwide Poverty
about world poverty. They want to move social marketing beyond mere sales and promotion. They insist that eliminating poverty requires all the complex skills the marketing profession can bring to bear. In this interview with HBS Working View Details
Keywords: by Martha Lagace
- 22 Feb 2018
- Book
The New History of American Capitalism
taking the subject as given, they explore it as politically constituted. If “the market” is neither a discrete phenomenon nor marginal to human experience, then basic structures of governance become important. Rather than assuming that View Details
Keywords: Manufacturing
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
child. “No,” she replied, “this is my first pair. Sometimes my mom lets me borrow her glasses.” This brief exchange made a strong impression on that employee. The thought of a child who desperately needed glasses having to go without them... View Details
Keywords: by Ranjay Gulati
- 27 Jan 2023
- Op-Ed
Have We Lost Sight of Integrity?
investigators cited MCAS as the cause. Still, Boeing did not ground the 737 MAX, forcing the Federal Aviation Administration (FAA) to do so. FAA took 20 months and numerous changes before the 737 MAX was approved for flights again. In September 2022, the Securities and... View Details
Keywords: by Bill George
- 04 Mar 2019
- What Do You Think?
What’s the Antidote to Surveillance Capitalism?
include the founders and leaders of organizations such as Google and Facebook. Their business models are centered around the exchange of a “free” service for free information about us that can later be combined with other data and sold.... View Details
- 19 Dec 2022
- Research & Ideas
What Motivates People to Give Generously—and Why We Sometimes Don't
of as dual-motive behaviors, which have some benefit to others but also some benefit to the self. Public radio is a good example, where you receive a tote bag in exchange for a pledge to the station. There was quite a bit of research on... View Details
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
Lessons from Chinese Companies’ Response to Covid-19 (Harvard Business Review) What Quarantine Can Teach You About Spending and Happiness (Wall Street Journal) Read COVID-19 coverage from Working Knowledge What principles should your firm... View Details
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
If they didn't understand it already, executives and corporate managers have learned one huge lesson over the past couple of years: macroeconomics matters. Interest rates. Exchange rates. Trade deficits. The Gross Domestic Product.... View Details
Keywords: by Sean Silverthorne