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  • All HBS Web  (4,661)
    • People  (23)
    • News  (829)
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  • August 2020
  • Article

Workplace Knowledge Flows

By: Jason Sandvik, Richard Saouma, Nathan Seegert and Christopher Stanton
We conducted a field experiment in a sales firm to test whether improving knowledge flows between coworkers affects productivity. Our design allows us to compare different management practices and to isolate whether frictions to knowledge transmission primarily reside... View Details
Keywords: Knowledge Sharing; Interpersonal Communication; Employees; Performance Productivity; Sales; Motivation and Incentives
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Sandvik, Jason, Richard Saouma, Nathan Seegert, and Christopher Stanton. "Workplace Knowledge Flows." Quarterly Journal of Economics 135, no. 3 (August 2020): 1635–1680.
  • 14 Jan 2020
  • Working Paper Summaries

Engineering Serendipity: The Role of Cognitive Similarity in Knowledge Sharing and Knowledge Production

Keywords: by Jacqueline N. Lane, Ina Ganguli, Patrick Gaule, Eva C. Guinan, and Karim R. Lakhani
  • 1998
  • Chapter

The Role of Judgment in Global Climate Change

By: M. H. Bazerman, C. Buisseret and K. A. Wade-Benzoni
Keywords: Climate Change; Globalization
Citation
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Bazerman, M. H., C. Buisseret, and K. A. Wade-Benzoni. "The Role of Judgment in Global Climate Change." In Global Climate Change, edited by A. Hoffman. Jossey-Bass, 1998.
  • 2004
  • Chapter

Theory of Organizational Knowledge Creation

By: Hirotaka Takeuchi and Ikujiro Nonaka
Keywords: Organizational Change and Adaptation; Knowledge Acquisition; Theory
Citation
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Takeuchi, Hirotaka, and Ikujiro Nonaka. "Theory of Organizational Knowledge Creation ." In Hitotsubashi on Knowledge Management, by Hirotaka Takeuchi and Ikujiro Nonaka. John Wiley & Sons, 2004.
  • Article

Dismantling Knowledge Boundaries at NASA: The Critical Role of Professional Identity in Open Innovation

By: Hila Lifshitz - Assaf
Using a longitudinal in-depth field study at NASA, I investigate how the open, or peer-production, innovation model affects R&D professionals, their work, and the locus of innovation. R&D professionals are known for keeping their knowledge work within clearly defined... View Details
Keywords: Innovation; Knowledge Boundaries; Boundary Work; Professional Identity; Open Innovation; Identity Work; Technological Change; Nasa; Innovation and Invention; Knowledge; Science; Technology; Engineering; Change; Aerospace Industry; North and Central America
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Lifshitz - Assaf, Hila. "Dismantling Knowledge Boundaries at NASA: The Critical Role of Professional Identity in Open Innovation." Administrative Science Quarterly 63, no. 4 (December 2018): 746–782.
  • Article

Multitasking While Driving: A Time Use Study of Commuting Knowledge Workers to Assess Current and Future Uses

By: Thomaz Teodorovicz, Andrew L. Kun, Raffaella Sadun and Orit Shaer
Commuting has enormous impact on individuals, families, organizations, and society. Advances in vehicle automation may help workers employ the time spent commuting in productive work-tasks or wellbeing activities. To achieve this goal, however, we need to develop a... View Details
Keywords: In-vehicle User Interfaces; Time-use Study; Automated Vehicles; Knowledge Workers; Commuting
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Teodorovicz, Thomaz, Andrew L. Kun, Raffaella Sadun, and Orit Shaer. "Multitasking While Driving: A Time Use Study of Commuting Knowledge Workers to Assess Current and Future Uses." International Journal of Human-Computer Studies 162 (June 2022).
  • 10 Jan 2005
  • Research & Ideas

The Knowledge Coach

expertise can easily slip out the door when an employee leaves or retires. You need to capture and transfer that knowledge. One way to do that is through coaching, and the following book excerpt discusses the identification and development View Details
Keywords: by Dorothy Leonard & Walter Swap
  • October 2016
  • Article

Looking Across and Looking Beyond the Knowledge Frontier: Intellectual Distance and Resource Allocation in Science

By: Kevin J. Boudreau, Eva Guinan, Karim R. Lakhani and Christoph Riedl
Selecting among alternative innovative projects is a core management task in all innovating organizations. In this paper, we focus on the evaluation of frontier scientific research projects. We argue that the "intellectual distance" between the knowledge embodied in... View Details
Keywords: Knowledge; Innovation; Novelty; Evaluation; Resource Allocation; Decision Choices and Conditions; Innovation and Management; Science-Based Business; Experience and Expertise
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Boudreau, Kevin J., Eva Guinan, Karim R. Lakhani, and Christoph Riedl. "Looking Across and Looking Beyond the Knowledge Frontier: Intellectual Distance and Resource Allocation in Science." Management Science 62, no. 10 (October 2016).
  • 2015
  • Conference Presentation

Behaviorist Thinking in Judgments of Wrongness, Punishment, and Blame

By: J. De Freitas and S. G. B. Johnson
Citation
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De Freitas, J., and S. G. B. Johnson. "Behaviorist Thinking in Judgments of Wrongness, Punishment, and Blame." Paper presented at the 37th Cognitive Science Society Annual Conference, Pasadena, CA, United States, 2015.
  • June 2024
  • Article

The Diversity Heuristic: How Team Demographic Composition Influences Judgments of Team Creativity

By: Devon Proudfoot, Zachariah Berry, Edward H. Chang and Min B. Kay
Despite mixed evidence for the relationship between demographic diversity and creativity, we propose that observers hold a lay belief that demographic diversity increases creativity and apply this lay belief in judgments about teams and their creative work. Across... View Details
Keywords: Diversity; Race; Gender; Groups and Teams; Perception; Creativity
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Proudfoot, Devon, Zachariah Berry, Edward H. Chang, and Min B. Kay. "The Diversity Heuristic: How Team Demographic Composition Influences Judgments of Team Creativity." Management Science 70, no. 6 (June 2024): 3879–3901.
  • 1986
  • Other Teaching and Training Material

Leader's Guide to Discussion for Video Program: A Matter of Judgment

By: Lynn S. Paine and Ronald Walden
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Paine, Lynn S., and Ronald Walden. "Leader's Guide to Discussion for Video Program: A Matter of Judgment." Ethics Resource Center, 1986.
  • 2019
  • Working Paper

Implicit Bias and the Accuracy of Explicit Social Judgment

By: J. Lees
Citation
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Lees, J. "Implicit Bias and the Accuracy of Explicit Social Judgment." Working Paper, July 2019.
  • July 2024
  • Case

Roja Garimella: Developing a Founder's Judgment

By: Reza Satchu and Patrick Sanguineti
Roja Garimella’s path to becoming a founder was anything but straight. Setting her sights on a career in medicine since childhood, she committed to medical school with her acceptance to college. And yet, throughout her studies, she continually explored alternative... View Details
Keywords: Entrepreneurship; Personal Development and Career; Entrepreneurial Finance; Business Startups; Judgments; Financial Services Industry; Health Industry
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Satchu, Reza, and Patrick Sanguineti. "Roja Garimella: Developing a Founder's Judgment." Harvard Business School Case 825-006, July 2024.
  • 2020
  • Conference Presentation

Semantic Embeddings of Verbal Descriptions Predict Action Similarity Judgments

By: L. Tarhan, J. De Freitas, G. A. Alvarez and T. Konkle
Citation
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Tarhan, L., J. De Freitas, G. A. Alvarez, and T. Konkle. "Semantic Embeddings of Verbal Descriptions Predict Action Similarity Judgments." Paper presented at the Annual Meeting of the Vision Sciences Society, St. Pete Beach, FL, 2020.
  • September 2001
  • Case

DaimlerChrysler Knowledge Management Strategy

Provides an overview of knowledge management and the knowledge management strategy of DaimlerChrysler relative to its competition. View Details
Keywords: Competition; Knowledge Management; Auto Industry
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Rukstad, Michael G., Peter J. Coughlan, and Carl Johnston. "DaimlerChrysler Knowledge Management Strategy." Harvard Business School Case 702-412, September 2001.
  • November 1997
  • Background Note

Note on Knowledge Management, A

By: David A. Garvin and Artemis March
Provides an overview of knowledge management, including descriptions of knowledge management strategies, processes, organization, infrastructure, systems, and challenges. Describes the approaches at two leading consulting firms, Arthur Andersen and Ernst & Young, that... View Details
Keywords: Knowledge Management; Management Style; Management Systems; Infrastructure; Organizations; Business Strategy
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Garvin, David A., and Artemis March. "Note on Knowledge Management, A." Harvard Business School Background Note 398-031, November 1997.
  • December 2004
  • Article

Science and the Diffusion of Knowledge

Keywords: Science; Knowledge Dissemination
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Sorenson, Olav, and Lee Fleming. "Science and the Diffusion of Knowledge." Research Policy 33, no. 10 (December 2004): 1615–1634.
  • Research Summary

Estimating Demand Uncertainty Using Judgmental Forecasts

Measuring demand uncertainty is a key activity in supply chain planning, but is difficult when demand history is unavailable such as for new products. One method that can be applied in such cases uses dispersion among forecasting experts as a measure of demand... View Details
  • March 2010
  • Article

Nameless + Harmless = Blameless: When Seemingly Irrelevant Factors Influence Judgment of (Un)ethical Behavior

By: Francesca Gino, Lisa L. Shu and Max Bazerman
People often make judgments about the ethicality of others’ behaviors and then decide how harshly to punish such behaviors. When they make these judgments and decisions, sometimes the victims of the unethical behavior are identifiable, and sometimes they are not. In... View Details
Keywords: Judgments; Ethics; Behavior
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Gino, Francesca, Lisa L. Shu, and Max Bazerman. "Nameless + Harmless = Blameless: When Seemingly Irrelevant Factors Influence Judgment of (Un)ethical Behavior." Organizational Behavior and Human Decision Processes 111, no. 2 (March 2010): 93–101.
  • Article

Making a Difference: Developing Actionable Knowledge for Practice and Theory

By: Michael Beer
There is a widely acknowledged gap between academic research and practice. While the field of organizational studies and development has had an impact on management practice in some organizations, it has had only a modest impact on widely accepted management practice... View Details
Keywords: Actionable Knowledge; Actionable Practice; Normal Science; Scholar-consultant; Management Practices and Processes; Theory; Innovation Leadership; Organizations; Performance Effectiveness
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Beer, Michael. "Making a Difference: Developing Actionable Knowledge for Practice and Theory." Journal of Applied Behavioral Science 56, no. 4 (December 2020): 506–520.
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